Directory · AU
Alternative Dispute Resolution in Australia
A register of firms and the professionals working at them in the Alternative Dispute Resolution sector based in Australia. Browse the public index, then filter or export on Kipplo.
Companies
133 on file
Energy & Water Ombudsman Nsw Ewon
The Energy & Water Ombudsman NSW (EWON) is an industry-based Ombudsman scheme that provides NSW energy and water customers with independent, free, informal dispute resolution services. We work towards achieving a fair and reasonable outcome for all parties – we are not a consumer advocate, nor do we represent industry. We investigate a wide range of complaints including: disputed accounts, high bills, disconnection or restriction of supply, payment difficulties, reliability and quality of supply, connection or transfer issues, negotiated contracts, marketing practices, and poor customer service. As well as resolving complaints, we assist energy and water providers to continually improve their processes and deliver consistent, high-quality customer service. We also provide reports and analysis to help raise industry standards and reduce complaints. To make an online complaint go to
51 to 200 staff
Australian Centre For International Commercial Arbitration Acica
The Australian Centre for International Commercial Arbitration (ACICA) is Australia's leading international dispute resolution body. Established in 1985 as an independent, not-for-profit organisation, ACICA’s objective is to promote and facilitate the efficient resolution of commercial disputes in Australia and internationally by arbitration and mediation, with the aim of delivering expediency and neutrality of process, enforceability of outcome and commercial privacy to parties in dispute. ACICA is governed by a board comprised of some of Australia’s leading international arbitration practitioners. Through its board and membership, ACICA’s global and national outreach extends to business, academia, judiciary, industry and government. ACICA is also a signatory to co-operation agreements with over 30 global arbitral bodies, a founding member of the Asia Pacific Regional Arbitration Group (APRAG) and the only Australian member of the International Federation of Commercial Arbitration Institutions (IFCAI). ACICA services include: • Acting as an impartial appointing and administering body for all forms of ADR, under its own sets of Rules as well as ad hoc processes, including under the UNCITRAL Arbitration Rules • Maintaining panels of international arbitrators and mediators which may be used as a resource for party appointments • Providing Rules and model clauses to facilitate best practice in the conduct of arbitration and mediation • Assisting parties in arranging facilities to manage their ADR processes, including room hire and transcription services • Acting as deposit-holder for tribunal and mediator fees in ADR processes, including cases being administered under other institutional rules • Hosting seminars and conferences to provide thought leadership in international arbitration and mediation ACICA is the sole default appointing authority competent to perform the arbitrator appointment functions under the International Arbitration Act 1974 (Cth).
1 to 10 staff
Conflict Resolution Service
Disagreement is part of life – destructive conflict doesn’t have to be. Every relationship has its problems from time to time. When those problems take a toll on our health, our work and our family, it’s time to act. Conflict doesn’t have to be endured – it can be prevented, managed and resolved. We at CRS are passionate about tackling the heavy costs of conflict across the community. For 30 years, our network of professional mediators and alternative dispute resolution practitionors has provided affordable, confidential and professional service to the people of the ACT and region. We are Canberra’s leading provider of community and workplace dispute resolution services, and the trusted name in professional training and accreditation. Whatever your dispute, we can help you to build a solution that is- Confidential: a safe environment where your privacy is paramount - Impartial: a neutral broker working with all sides for a lasting solution - Affordable: our service is free for low-income earners - Easy to use: one phone call connects you to Canberra’s leading network and a full range of services - Trusted: we’ve been working since 1988 for families, neighbourhoods, schools and businesses- Dedicated to the community: CRS is funded by the ACT Government and committed to the service of local people.
11 to 50 staff
Public Transport Ombudsman
The Public Transport Ombudsman provides fair and efficient dispute resolution and improves public transport for the Victorian community. We offer a free, fair and independent service for people who've been unable to solve a public transport problem directly with our industry scheme members. Our members are Victorian public transport operators and agencies. We’re a not-for-profit organisation that's independent of government and public transport operators. We work with government, the community and our members to increase awareness of our service, understand the community’s public transport experiences, and help make public transport better for everyone.
11 to 50 staff
Energy & Water Ombudsman Sa Ewosa
The Energy & Water Ombudsman SA is the approved independent scheme that resolves disputes between member energy and water suppliers and their customers in South Australia. Our role is to facilitate the prompt resolution of disputes by providing a free, independent, accessible, fair and informal service to consumers. The Scheme is established by Energy and Water Ombudsman (SA) Limited, a Company limited by guarantee. Complaints cannot be submitted to EWOSA via our social media pages. If you wish to lodge a complaint, please call 1800 665 565 or visit You can view our terms of use here: https://ewosa.com.au/conditions-of-use/social-media-terms-of-use
11 to 50 staff
Dispute Resolution Branch
The Dispute Resolution Branch empowers communities to resolve disputes and make amends. Our services include dispute resolution training, workplace and community mediation, adult restorative justice conferencing, and court-ordered child protection conferencing. The Department of Justice and Attorney-General social media disclaimer -
201 to 500 staff
Health Complaints Commissioner
We are an independent and impartial statutory body supporting safe and ethical healthcare in Victoria by: • Resolving complaints about health services and the handling of health information • Investigating providers who pose a serious risk to the health, safety or welfare of the public • Monitoring and reviewing trends in complaints data • Providing an accessible service and free alternative to legal proceedings • Educating consumers and providers about their rights and responsibilities.
11 to 50 staff
Victorian Small Business Commission
At the Victorian Small Business Commission, we’re here for small business. As an independent government agency, we’re here to advocate on issues that affect people in small business, raise awareness about their rights and responsibilities and help them to avoid or resolve disputes. Whether you’re a small business owner or a supporter of one, we’re here to assist.
1 to 10 staff
Adjudicate Today
Under security of payment legislation, the governments of NSW, Queensland, Victoria, A.C.T, Tasmania and South Australia have appointed Adjudicate Today to assist industry participants understand how the Acts operate and claim the protections and benefits provided by the Acts. We are also responsible for managing the dispute resolution (adjudication) process and training and appointing the judges (adjudicators). Adjudicators appointed to the various State Adjudicate Today panels have received comprehensive training on the relevant Building & Construction Industry Payments Act. In Queensland they have undergone a comprehensive registration process conducted by the Adjudication Registrar. In addition, Adjudicate Today requires all adjudicators attend further workshops and training on an annual basis. Under the Acts, we are called an Authorised Nominating Authority (ANA). Adjudicate Today's quality of service has been recognised by industry participants through their actions. More adjudication applications are referred to Adjudicate Today than any other ANA either in Australia or, we understand, anywhere in the world.
11 to 50 staff
Australian Dispute Resolution Association
ADRA was established in 1986 and has been at the forefront of dispute resolution in Australia. We embrace all forms of dispute resolution and we pride ourself not only in our heritage, but in our commitment to future development of dispute resolution nationally and internationally. ADRA brings together dispute resolution practitioners and those with an interest in dispute resolution. Members of ADRA enjoy the benefits of the opportunity to network with each other to share experiences and knowledge. We have varying levels of membership to suit all levels of experience and involvement. ADRA's Practitioner Members can become Nationally Accredited Mediators on the National Mediator Standards Board. We host a variety of events to help you network with professionals, solicitors and law experts from across Sydney and Australia. Please visit us for more information at http://adra.net.au/
11 to 50 staff
Bmcs Building Management Consultancy & Services
At BMCS Building Management Consultancy and Services, we specialise in consulting services for the Management Rights industry. Our goal is to ensure independent and equitable recommendations that are fair to both Owners and Managers/Caretakers. We provide our independent and exclusive services to: • Solicitors • Bodies Corporate/Owners Corporations • Body Corporate Managers / Strata Managers • Manager / Caretakers • Building Developers
1 to 10 staff
Evexia
Evexia understands behaviour in workplaces across the employment life cycle, through drivers of engagement, performance and health, risk potential, mitigation and assurance. Evexia combines specialist skills in the areas of organisational, forensic, and clinical psychology to understand, assess and provide interventions for workplace conflict and risk and organisational engagement. We do this through our outcome driven programs for change transformation, leadership and team development, complex stakeholder engagement, people risk management and safety systems. Our psychologists are highly cross discipline trained and have extensive experience working as consultants to government, private sector and not-for-profit organisations. Evexia understands the complexities of both people and the workplace system itself. Our unique experience in understanding human behaviour, human factors and human resources enables us to respond comprehensively and astutely to workplace issues and opportunities, on both a system and individual level. We support workplaces and executives to improve culture, operational efficiencies, alignment to strategy, and leveraging people’s potential to create high performing teams. For further information on Evexia and our services, please see evexia.com.au or call us on 1300 383 942.
1 to 10 staff
Magenta 4 Mediators
the Family Dispute Resolution Platform for Family Dispute Resolution Practitioners
1 to 10 staff
Nicole Davidson Negotiation
Nicole Davidson helps parties to negotiate better business outcomes. She believes that conflict resolution doesn't need to be time-consuming and costly and that it is possible to resolve disputes and salvage the relationship. We work with organisations and individuals to help them achieve better outcomes when dealing with disputes or negotiations. We offer services in- Mediation - Dispute resolution coaching - Negotiation coaching Based in Melbourne, Australia, we are available to provide coaching and mediation services globally via video conferencing.
1 to 10 staff
Energy And Water Ombudsman Queensland Ewoq
The Energy and Water Ombudsman Queensland (EWOQ) is a free, fair and independent dispute resolution service if you are unable to resolve a complaint with your electricity, gas or water supplier. Call 1800 662 837 or visit to see if we can help resolve your problem with an energy or water provider. We are committed to providing an effective, efficient and confidential service for residential and small business energy customers across Queensland and water customers in south-east Queensland. With offices in Brisbane, Rockhampton and Cairns we work directly with you and your supplier to investigate and resolve complaints.
11 to 50 staff
Aktivresolve Pty Ltd
People are at the centre of all organisational activities. Without great people, business suffers and not-for-profit organisations fail to achieve their objective. aktivResolve provides consulting services to assist your staff to achieve the best outcomes for your organisation. Our dispute resolution services ensure that your organisation can focus on achieving strategic outputs, rather than managing conflict.
1 to 10 staff
Chartered Institute Of Arbitrators Australia
This page is produced by Gianna Totaro, CEO, Ciarb Australia Since 1915 the Chartered Institute of Arbitrators (“Ciarb”) exists for the global development and facilitation of all forms of cost-effective private dispute resolution including arbitration. As a not-for-profit, Ciarb works in the public interest through an international network of branches including Ciarb Australia whose membership comprise eminent and experienced professionals with globally recognised qualifications who resolve disputes in a wide range of sectors including major infrastructure and construction, resources, transport, the arts, sport, finance, IT and media. It also is involved in legislative policy and the development of legal principle. Inquiries please contact: Gianna Totaro CEO, Ciarb Australia via info@ciarb.net.au or +61 (0) 438337328
1 to 10 staff
Disability Services Commissioner Victoria
The Disability Services Commissioner (DSC) is an independent oversight body resolving complaints about Victorian disability services and promoting the right of people with a disability to be free from abuse. Our service is independent, free, confidential and accessible.
11 to 50 staff
Resolve Advisors
Since 1996 we have been working with private and government sectors in Australia and overseas. Our team has facilitated strategy and conversations, mediated disputes, designed and implemented stakeholder engagements and provided training from that experience. We use a core set of skills that empower and optimise our client’s existing skillsets. We work across industries and sectors. The philosophy is always the same, creating a space and framework for our clients to excel.
11 to 50 staff
The Conflict Management Academy
The Conflict Management Academy, formerly known as Conflict Coaching International Academy (CCI Academy), provides conflict support and capacity-building services and training to governments, organisations and individuals around the world. We offer a range of services including one-on-one conflict management coaching, training to help leaders to effectively manage staff in conflict, professional development for coaches and conflict resolution professionals, and online conflict management skills courses. We base our service and training on principles of reflection, engagement, artistry and learning – REAL. We pride ourselves on basing everything we do on considered reflection, engagement with all stakeholders, artistry in our actions and lifelong learning to constantly improve what we do. WE OFFER TRAINING FOR Individuals who want to improve their capacity to manage their own conflict; People who wish to become conflict coaches and support others to more effectively manage their conflict; Managers and leaders who wish to use coaching techniques to support their employees to develop their conflict capacity; Mediators, arbitrators and lawyers who want to add coaching tools to their existing skillset for interacting with clients. Our training is based on advanced adult learning skills and our commitment to participant-centered learning. We create authentic (REAL) learning experiences so that our participants can put what they are learning into practice immediately and begin the path of life-long learning themselves. Courses are provided in-house on request. Tailored courses can also be developed to suit your particular needs. WE OFFER CONFLICT SUPPORT to individuals and groups who wish to engage with their conflicts more constructively and confidently. Our services can assist people to: Manage existing conflict; Prepare for potential future conflicts; Build conflict resilience and conflict management capacity; Become conflict competent leaders.
1 to 10 staff
The Resolution Network
With regular changes and challenges in the workplace, combined with strong personalities and differing opinions, disputes and conflict is inevitable. So if you’re here thinking it’s just you, rest assured you’re not alone! It’s how we embrace change and resolve disagreements respectfully that our teams can thrive and our businesses can flourish. We believe one of the best ways to optimise a business is by equipping team members and their leaders with effective communication skills. The Big Picture: Every situation holds the potential for growth when we use effective communication and engage honestly with our people. Enjoy practical support from our team of experienced workplace communicators. You’re an expert in your field. Your team are talented and dedicated. But let’s face it: not everyone is naturally a great communicator. That’s where we come in. Our team of highly trained mediators can show you how to turn any tough situation into an opportunity to communicate and clarify. We’re also here to equip you and your team with the skills to open up dialogue early, looking for mutually beneficial outcomes (BEFORE it becomes a ‘he-said-she-said’ fiasco). You can work with us across a range of our services: Dispute Resolution Workplace Bullying & Harassment Communication Coaching Team Development Managing Change and; membership to The Enhance Program - helping you proactively support your team and ensure business goals and people management strategies align.
1 to 10 staff
Untying The Knot Child Inclusive Mediation Fdr Property Mediation Parenting Coordination
Untying the Knot, is about untangling your relationship, rather than cutting the rope. It's about dancing together at your daughter's wedding, and both being at your grandchildren's birthday parties, not sitting at opposite ends of the room. We all know the damage that can be done to families by the family court system. We believe every family has the right to reach a family law agreement in a way that minimises the impact of divorce on their children. Untying the Knot was designed for families. We offer mediation, child-inclusive mediation and parenting coordination to help reduce conflict and the impact of separation on children.
1 to 10 staff
Waterhouse Mediation
We specialise in- facilitated settlement conferences - mediation of legal disputes - trauma-informed approach to settlement of historical abuse claims - personal injury and negligence disputes - disputes between organisations - inter-personal disputes including employment disputes and family disputes.
1 to 10 staff
Cfpm Solutions
CFPM Solutions is a construction consulting company provides the full range of time management services, including planning & programming, project controls, delay and disruption analysis as well as commercial management. CFPM Solutions is also an Expert Witness / Expert Evidence service provider for matters requiring expert opinion on delay, disruption, EOT, and programming, and requiring root cause analysis Our Principal Director is also an accredited adjudicator, expert determiner, and arbitrator. Our passion is to walk the extra mile with our Clients to meet or exceed their expectations when it comes to the quality of the service provided, and this is a core value of our business operations and growth plan. We challenge ourselves everyday to find opportunities to improve our own practice and we are open to collaborate with partners who have similar vision.
1 to 10 staff
