Convergys Intelligent Contact logo
VerifiedOutsourcing and Offshoring Consulting· Founded 1996

Convergys Intelligent Contact

At Convergys Intelligent Contact, we build sustainable revenue streams for our clients. We enable them to find more customers, help their customers to spend more with them and keep more of their customers for longer. We do this by deploying innovative data, analytics, technology and operational models – finely tuned to optimize sales, ROI and customer experience outcomes for our clients. We operate as a division of Convergys Corporation, one of the leading business process outsourcing companies in the world. Our passion for “being the best” for our clients and our people is the cornerstone for our success. We have a career-oriented company culture in which we recruit, train and develop people to help them discover and reach their true potential. By being the best at what we do every day, we aim to deliver everything our clients want and more. About Convergys - Convergys delivers consistent, quality customer experiences in 47 languages and from more than 150 locations around the globe. We partner with our clients to improve customer loyalty, reduce costs, and generate revenue through an extensive portfolio of capabilities, including customer care, analytics, tech support, collections, home agent, and end-to-end selling. We are committed to delighting our clients and their customers, delivering value to our shareholders, and creating opportunities for our talented, caring employees, in 31 countries around the world. Visit to learn more about us.

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Employees10001+Annual revenue$1B+Founded year1996Websiteconcentrix.comLinkedIn profileLinkedIn

Verified contacts

200

available on Kipplo

LinkedIn employees

10001+

headcount range

Open roles

no listings

Distinct roles

374

indexed titles

Tech stack

26

tools in use

Monthly traffic

organic / mo

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Top roles at Convergys Intelligent Contact

374 distinct titles indexed · top 10 shown.

  • 138customer service representative
  • 26call center representative
  • 16csr
  • 15technical support specialist
  • 13direct sales advisor
  • 12call center agent
  • 11sales advisor
  • 10customer service
  • 10sales representative
  • 9customer service associate
  • +364more titles

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