Directory · GB
Outsourcing and Offshoring Consulting in United Kingdom
A register of firms and the professionals working at them in the Outsourcing and Offshoring Consulting sector based in United Kingdom. Browse the public index, then filter or export on Kipplo.
Companies
1.5K on file
Bill Gosling Outsourcing
Bill Gosling Outsourcing is your —powered by AI innovation, proprietary technology, and 70+ years of trusted expertise. We help enterprises scale smarter, execute faster, and focus on their most ambitious strategic goals. Across Banking & Financial Services, Utilities, Automotive, Insurance, and Consumer Services, we deliver outcome-based solutions—spanning Accounts Receivable Management, Customer Experience, and Sales & Acquisition—that blend human expertise with AI precision. Our adaptive ecosystem—featuring Auto-QA, AI Training, Real-Time Agent Assist, and Omnichannel Communications—drives measurable ROI, compliance, and customer experience excellence. With a global team of,+ across, the, the, and, Bill Gosling Outsourcing combines. We don’t just support operations—we become a that helps businesses unlock growth, resilience, and long-term success. Turning customer experience into business impact. Partner with us:
5001 to 10000 staff
Maximus Uk
Maximus is a global leader in health and employment services. In the UK, we have operations in over 270 locations across England, Scotland and Wales and employ over highly trained staff to deliver employment, disability and health services to more than 2 million people each year. We partner with the UK Government, private sector businesses as well as charitable organisations to provide easy-to-navigate, customer-focused and effective services that support our communities and deliver on our promise to our clients. We have delivered the Health Assessment Advisory Service since 2015. To date, we have carried out nearly 3 million face-to-face assessments on behalf of the Department for Work and Pensions. As one of the largest providers of occupational health services, we specialise in helping private sector clients maintain a healthy and productive workforce. Throughout the UK, we help devolved administrations and local government with the delivery of public health and employment support service programmes.
1001 to 5000 staff
Outbooks
Outbooks is a leading provider of outsourcing services to accounting and bookkeeping firms. For over a decade, Outbooks has provided bookkeeping, accounting and tax preparation services to over clients. We strive to develop genuine and meaningful relationships with our clients to solve their most pressing problems and grow their income. We offer a unique combination of expert teams, smart technology, and proven processes that help organisations persevere through their operational challenges. We are passionate about helping accounting and bookkeeping firms boost their margins by leveraging outsourcing as a tool for that. We are headquartered in the UK and have offices in London, Australia and India. Over 300 professionals work together to deliver value and help clients achieve their strategic objectives. We are ACCA approved, ISO 27001:2013(ISMS) certified, IEC registered, and GDPR compliant. Recognised by SiliconIndia as one of the 10 most promising Finance Outsourcing Service Providers-2022
201 to 500 staff
Vertex Data Science
Vertex is a leader in BPO and Customer Management Outsourcing, serving over 200 clients worldwide across many sectors. Our focus is on providing value-based solutions for our clients that deliver exceptional customer experience, and do so cost effectively. Deep practitioners It is our peoples’ skills, combined with industry know-how and experience that allow us to provide rock-solid operational performance and deep functional expertise. With a focus on our clients’ brand and customer experience, we work to develop and deliver effective customer programs to optimise performance. Leveraging enhanced metrics, we develop effective programs to optimize performance and deliver a great experience for your customers. Electricity of new ideas Beyond operational know-how, we provide new ways of thinking that enable our clients to achieve their desired business outcomes. Expert at understanding key trends across major geographies and sectors we leverage analytics to develop the right strategy to exceed the expectations of your customers. Our activities focus on improving customer satisfaction, reducing the cost-to-serve, and increasing revenues. Same side of the table partnerships Our culture focuses on teaming to build effective solutions with quantifiable business benefit. We are innovative and adhere to a “same-side of the table” philosophy. Working with you, we can help you transform your business operations, making them more efficient and effective.
51 to 200 staff
We Are Woven
Dedicated and shared contact centre outsourcing operations. Sales and Service. Inbound and Outbound. Going above and beyond for your customers across all channels. A Network of UK-based Call Centre sites. Delivering exceptional experiences for 20+ years. Our people are your people. You can trust us to look after your customers as if they were our own. Our people are immersed in your brand from day one. Recruited to match your brand DNA. True advocates of your products and services. We handle every contact to the highest quality standards in a flexibly scripted environment with quality assurance apps and insightful. We increase your sales and help your customers love you even more.
1001 to 5000 staff
Wns Assistance
WNS Assistance is a market leading claims management company, delivering award winning, end to end solutions to clients across the UK – from blue chip insurers to a range of broker businesses and fleets. Our combination of people, processes and cutting edge technology delivers a flexible, responsive and fully transparent one stop solution that includes motor, property and legal claims management. Resulting in true customer service excellence and cost control, protecting our clients’ indemnity spend and making a clear difference to perceptions of their brands. Our business is geared to meeting the specific needs of our clients, so whether one or all of our services are required, WNS Assistance can work in partnership to bring significant benefits to both clients and end customers.
201 to 500 staff
Driasi
driasi is a leading provider of outsourced administrative solutions tailored to the insurance industry, and a preferred partner to many of North America's best-known brands. A full spectrum of services enables insurers, reinsurers, financial institutions, brokers, affinity groups and associations to implement turnkey or highly customized life, health, property and casualty marketing programs. Focused on technology-enabled solutions, driasi specializes in data conversion from legacy systems. Services include website development, hosting and management, multi-channel enrollment, application processing and underwriting, PCI DSS compliant payment processing, electronic and paper certificate issuance, premium billing and collection, remittance and fiduciary accounting services, post-sale customer service, customer notification and correspondence, producer self-service website design and hosting, claims adjudication and certification, compliance and licensed agent support services, and inbound and outbound call center services including licensed sales, customer retention, and post-sale service. driasi serves all 50 States and is a licensed third-party administrator with claims licenses where applicable. Clients include over 65 insurance companies, 580 financial institutions, 8 reinsurers, in addition to brokers, affinity groups and associations.
51 to 200 staff
Global Upside
Global Upside, a Safeguard Global company, provides services to simplify business expansion. For over two decades, we have provided integrated expansion solutions in over 170 countries. Whether you’re expanding your existing global enterprise, or making your first venture into international markets, Global Upside offers the most comprehensive range of solutions to support companies throughout the entire business lifecycle, including: incorporation, PEO/EOR, accounting, HR, payroll, compliance, and M&A services.
201 to 500 staff
Onepilot
At Onepilot, we’re redefining Customer Support Outsourcing by blending cutting-edge AI, seamless tech integrations, and real human expertise. Our proprietary customer support operating system enables our agents workforce to deliver exceptional quality at unmatched cost, integrating effortlessly with any back-office or ticketing tool. By combining manual ticket resolution with automated annotation, we continuously improve AI models tailored to each client, ensuring efficiency, adaptability, and outstanding customer experience. Trusted by 300+ companies across multiple industries such as E-commerce, Mobility, Finance, Insurance, Travel, Telco, and Utilities. They delegate all or parts of their customer support, sales & retention, and trust & safety challenges to us. Onepilot sets the new standard for smart, scalable, tech-powered, and human-centric experience – and we thrive daily to build a great place for our team, as the way we work matters just as much as our final target.
1001 to 5000 staff
Banner Managed Communication
In November 2016, BMC rebranded to Adare International. Please follow Adare International's LinkedIn page to stay up-to-date with news, views and insights from across the marketing services world.
501 to 1000 staff
Cogenthub
We are a company which is into contact centre services with delivery centres based out of the United Kingdom & Asia. As a company, we are ISO 9001, ISO 27001 & ISO 27701 certified and we operate on a 24/7 basis. We are also fully compliant to GDPR guidelines. At CogentHub we deliver an entire spectrum of BPM services in verticals such as Finance & Accounting, Telecoms & Utilities, Retail Management, Healthcare, Hospitality, Personal Care, e-Commerce amongst others. These services are voice (inbound and outbound sales, customer services, technical support, lead generation, appointment setting and Helpdesk) and non-voice (email & chat support, social media support, accounting, database management, data entry, transcription and claims procurement) delivered. Our main USP is that that our call centre is technology-enabled. The technology deployed helps agents follow complicated or easy conversational processes, whether they are verifying a customer’s identity, processing an order, providing feedback to a customer or collecting details from the customer. With few clicks of the mouse, agents play pre-recorded voice files in an accent and/or language requested by the client, securely collect data, 100% compliant, and much more. No matter what task, especially those that are repetitive and require compliance, the agents will execute these more quickly and securely. CogentHub is an active member with NASSCOM & TiE and works with respective agencies to help IT & ITeS community worldwide.
1001 to 5000 staff
Convergys Intelligent Contact
At Convergys Intelligent Contact, we build sustainable revenue streams for our clients. We enable them to find more customers, help their customers to spend more with them and keep more of their customers for longer. We do this by deploying innovative data, analytics, technology and operational models – finely tuned to optimize sales, ROI and customer experience outcomes for our clients. We operate as a division of Convergys Corporation, one of the leading business process outsourcing companies in the world. Our passion for “being the best” for our clients and our people is the cornerstone for our success. We have a career-oriented company culture in which we recruit, train and develop people to help them discover and reach their true potential. By being the best at what we do every day, we aim to deliver everything our clients want and more. About Convergys - Convergys delivers consistent, quality customer experiences in 47 languages and from more than 150 locations around the globe. We partner with our clients to improve customer loyalty, reduce costs, and generate revenue through an extensive portfolio of capabilities, including customer care, analytics, tech support, collections, home agent, and end-to-end selling. We are committed to delighting our clients and their customers, delivering value to our shareholders, and creating opportunities for our talented, caring employees, in 31 countries around the world. Visit to learn more about us.
10001+ staff
Cpm International
CPM is an international sales outsourcing and customer experience agency. We inspire people to TRY, BUY & LOVE your brand, wherever, whenever, and however they can be influenced. We work with brands and businesses that want to identify and seize every opportunity to maximise returns and minimise risk efficiently. Partnering iconic brands across all major sectors from Food and Drink to Luxury, Technology and Automotive. Our amazing people connect with customers across physical, virtual and digital touchpoints in multiple markets and channels. Using strategic planning, data science and technology, we select and deploy the best resource in the most agile way to maximise results for you. Our integrated solutions include: sales, merchandising, customer experience, sampling, experiential, shopper marketing, auditing and data science. But we couldn’t do it without our talented people. They uniquely possess a wide range of skills, experiences, and backgrounds, working as a cohesive team who cares, is curious and achieves together. There is a better way. Contact us to see how we can inspire you or call +44 (0)20 3481 1020
10001+ staff
Durhamlane
More than SDR Outsourcing. Proactive outbound and MQL conversion is our specialty. We help B2B companies get to their revenue goals faster and more efficiently through expert Sales Development outsourcing and demand generation. Our unique methodology ‘Selling at a Higher Level’ ensures that every opportunity we deliver is sales qualified and of high quality; ready to convert. By combining expert people, technology, and data driven insights, we help global enterprises and high-growth companies build strong pipelines, expand market reach, and scale their sales functions. The result? Revenue.
51 to 200 staff
Respondez
Respondez is one of the UK’s leading customer engagement solution provider. We take pride in offering a comprehensive service portfolio within the customer engagement space.
51 to 200 staff
The Dot Hq
At The Dot HQ, we empower businesses with a full spectrum of offshore resource solutions, ensuring efficiency, compliance and growth. Whether you need expert financial support, data-driven insights, or operational assistance, our PODs - Professionals on Demand- have got you covered. We help businesses scale efficiently, reduce operational load and maintain service excellence — without compromising on quality. Our offshore resourcing solutions support businesses across: 🟢 Accounting & Finance 🟣 Crypto 🟠 Hospitality & Real Estate SMEs If you're scaling fast but stretched thin, we’re your strategic offshore partner.
51 to 200 staff
Verve Global Services Pvt Ltd
Verve Global Services, India, a leading recruitment services provider company with global client base viz.from the United States, UK, Europe and APAC.Verve has established itself a niche position as a premium service provider of Recruitment Process Outsourcing (RPO) services. Since our inception, we have provided our clients with the best suited RPO solutions that have helped them to fulfill their requirements and save recruiting costs through our professionals. Verve manages all recruitment based tasks for any organization; right from small and medium size companies to Fortune 500 large recruiting companies. Tailoring our services to your objectives, Verve can assume a portion of a recruitment segment, entire RPO service and/or support you with our back office solutions.
201 to 500 staff
Echo-U Ltd
Echoing our clients in every conversation. Founded in the North East in 2001 with a focus on delivering CX excellence, Echo-U has since established itself as the UK's leading boutique customer contact centre. Trusted by the nation's premium brands, we manage Customer Contact through transparent, consultative and valued partnerships. Your Partner in Customer Experience (CX) At Echo-U, we seamlessly blend the best of human intelligence (HI) with cutting edge artificial intelligence (AI) to create bespoke customer experience (CX) solutions that meet the unique needs of your customers. Our deep industry expertise and unwavering commitment to best practices ensure that we implement optimal HI & AI strategies to reduce contact and costs while delivering high quality conversations. Every interaction is designed to reflect and enhance your brand's excellence. Comprehensive CX Solutions Inbound support - Omni-channel contact solutions, including call answering, Live Chat, Email Management, In-APP Support, and Social Media Messaging. Outbound expertise - Omni-channel customer engagement focussed on Acquisition, Sales, Retention, Satisfaction and Research. Technical solutions - Fully integrated services, including the blend of HI & AI, Forecasting, Resource Planning, Real-time Management, CRM Development and Data Management. Added value services - Strategic consulting to help you elevate your CX for competitive advantage.
201 to 500 staff
The Freedom Geek
We are The Freedom Geek! We help Entrepreneurs accelerate their business success through leveraging high-quality yet very affordable Virtual Assistants from the Philippines. We’re advocates of remote working so The Freedom Geek is registered in London, our customers are worldwide (predominantly English-speaking business owners in the UK, USA, Canada, Europe and Australia), our support team is based in the Philippines (we live and breathe Filipino outsourcing in our own business culture!) and Imogen Cook (Founder) wanders around the world. OVERWHELMED ENTREPRENEURS! Ready to embrace a MORE PRODUCTIVE LIFESTYLE? Book a call with us! https://thefreedomgeek.as.me/talktous 🤔 Want to know more about us? Follow our social media accounts! Facebook: Instagram: Twitter: https://twitter.com/The_FreedomGeek Youtube: Got any questions and clarifications? Email us at talktous@thefreedomgeek.com ASPIRING FILIPINO VIRTUAL ASSISTANTS! Are you excited to unlock your awesome WORK FROM HOME career? Check out our job openings here! https://thefreedomgeek.com/workfromhomecareers 🤔 Want to be updated on job opportunities? Follow our careers pages! Facebook: Got any questions and clarifications? Email us at recruitment@thefreedomgeek.com
1 to 10 staff
Cc33 Global Limited
CC33 is a boutique agency with big ideas providing marketing solutions tailored to specifically meet your sales and marketing needs. With a complete range of marketing services available, we are able to deliver a marketing service that’s right for you. By working with CC33 you are taking the risk out of outsourcing your sales and marketing function and will be provided with solutions tailored to suit your business. Our philosophy is simple, to exceed the expectations of every client. At CC33, we take care to understand both our clients and their customers which enables us to go above and beyond a standard level of service. We pride ourselves on always looking to develop and offer pioneering and innovative solutions to our clients however at the same time ensuring that we are efficient in the provision of our services. This is why our clients work with us time and time again. Before developing a strategy for our new clients we strongly believe in meeting with new business partners and discussing their requirements in detail in order to make sure the solution we offer is going to generate the very best results dependant on their key objectives. We pride ourselves on being able to develop lasting, profitable business relationships and having a clear understanding of your goals and objectives is the start of this journey and the foundations of building such a mutually valuable partnership.
201 to 500 staff
Gi Outsourcing
GI Outsourcing is a UK-based accountants outsourcing firm. The UK headquarters are located in Harrow, London with the operational office located in Mumbai, India. Established in GI Outsourcing offer solutions that successfully harness operating efficiencies of a fully functioning accounts department. GI Outsourcing specialise in offering a comprehensive solution to their clients, but also provide a range of compliance services. Service quality and client satisfaction are of paramount importance at GI Outsourcing and they therefore enjoy watching their clients reap the rewards from outsourcing, such as improved profit margins, minimal staffing or recruitment concerns and opportunity for business oriented focus.
201 to 500 staff
Guires Solution Pvt Ltd
Guires, a leading research, management-consulting, technology and outsourcing company, has been offering multiple services across diverse verticals for more than a decade now. Its primary focus is on Research Process Management, Knowledge & Analytics. Over the years, we have successfully managed several ambitious projects for clients across various industries that include healthcare knowledge & KPO services, industry, market and business research, print and publishing, data analytics, engineering algorithm development, imaging, and document management, and developer support for healthcare knowledge-based products. Increasing complexity, rapidly changing business dynamics and the significance of big data in the current business environment, led us to make a foray into the domain of big data. As of now, we have emerged as a key player in big data, offering multidisciplinary services that are highly industrialized, reinforced with a robust SLA, based on industry standard best practices, with a view to deliver cost-effective and flexible solutions.With more than 100+ clients, Guires serves the healthcare and life science, retail, travel, insurance, mortgage, logistic and telecom industries. We are passionate and committed to the industries we serve, by providing value-added services through a world-class combination of process excellence, domain knowledge, global delivery and technology. For more information visit: https://guires.com/ Reach Us: India:+91-9840674433; UK:+44-1143520021;+1-972-502-9262
51 to 200 staff
Initor Global Uk
As attention turns to the new fiscal year, accountants across the UK are finalising plans to boost growth and productivity and improve profitability. With a wide choice of offshore suppliers now offering outsourced services, accountants are looking critically at the way work is delivered to maximise efficiencies, minimise costs and increase profits. With the additional capacity outsourcing work brings, accountants can focus more on their core business objectives, whether that involves increasing client numbers, offering more services to existing clients or improving profit margins. Accountants find that outsourcing recurring tasks such as bookkeeping, payroll and accounts preparation frees up time to understand their client’s needs and anticipate any changes in their circumstances: • Insights on strategies for scaling accounting businesses and how outsourcing has helped Initor Global customers grow and thrive • How outsourcing work helps accountants respond to emerging issues such as regulatory changes, recruitment and retention pressures, backlogs of work and peaks in demand for services • Discussion on effective client acquisition and retention strategies, and how outsourcing can help deliver the services your clients need, when they need them • How outsourcing can improve client experience through better onboarding and service delivery. Please join us to hear how outsourcing is helping accountants deliver growth and better profit margins.
51 to 200 staff
Rsvp Media Response Ltd
Founded in 1988, RSVP is the oldest provider of contact centre services in the UK. Headquartered at One Canada Square in Canary Wharf, we're a team of 500 staff serving clients across the UK and Europe. We remain one of the most contemporary, dynamic and unique outsourced operators in our sector. We're very proud to be trusted by over 60 different clients, providing a complete range of services to companies working in FMCG, e-commerce, fintech, luxury goods, travel and leisure, and retail. We specialise in working closely with our clients to devise a bespoke service programme to help them acquire new customers as well as maximising sales from existing or previous customers. We also provide full customer care and BPO services, utilising state-of-the-art technology to drive business efficiencies and deliver exemplary CX. Our central proposition is entirely unique – throughout our history RSVP has always employed professional actors to work in our call centres. This business decision was taken with the belief that the best solutions are always provided by the best people, and when it comes to personal interactions, no one does it better than professional actors. Check out our website to learn more at
201 to 500 staff
