Dreamchattels

we have identified multiple growth areas to cater our services towards the scalability of the larger segment. We intend to deploy the one-stop solution to eliminate the lack of transparency in the payments journey. Our payments solution will offer end-to-end visibility over the complete flow of payment between both ends i.e, buyer to customer and owner to tenant. To ease the customer journey and minimize the human interventions, we intend to create an AI-based personalization platform. This will enable the homeowners, buyers & tenants to experience a streamlined journey towards the most feasible approach towards close looping the transaction. We intend to bring data infrastructure into the customer journey to ease out the process by using the data points such as ratings, reviews, verification benchmarks of the property, customer, and owner profiling. These attributes will empower customers to make better choices and thereby creating a better user experience. We intend to replicate this process the other way around as well to ensure the owners would be able to have a hassle-free journey of tenant onboarding. We intend to use the personalization attributes to tackle the fundamental problem surrounding the security/deposit system and to provide choice to the end consumers to opt the choices as per their budgeting appetite. NPS score has been a major indicator of the customer experience independent of the ecosystem or sector. We have integrated NPS across all the consumer experience-driven checkpoints with the focus to derive better user flow. We will be offering a choice-based opting system to the customer to choose the offerings from Owners, Brokers/3P Vendors, Dreamchattels infrastructure. The differentiating factor over here would be the experience and offerings being targeted towards the end consumers. Through Dreamchattels infrastructure-based offerings we intend to centralize the pricing strategy.