Keypiecesolutions

Key Piece Solutions started because we saw a need in the market for training and QAPI support. We found that many communities were struggling with census for the same reasons, lack of consistent training. We also saw communities either struggling thru survey aftermath and plans of correction, or going thru survey on a “wing and a prayer”. We know, based on our own years of experience in the industry, that each of these problems can be resolved with a well designed concise plan. That’s where Key Piece Solutions comes in. We help you develop specific, targeted training plans to drive census, improve customer service and develop comprehensive programs. We also work with your operations and health services teams to prepare for survey. For clients who have already gone thru survey but are struggling with the plan of correction, we work with your team to develop and implement a plan of correction that will take your community to the next level. With over 23 years experience in the Senior Housing industry, our team can help your team be their absolute best! Increase your census and boost your quality assurance with customized training and performance improvement plans from Key Piece Solutions! Customized programs for: Training - Sales - Marketing - Staff Development - Program Development A Community Relations Director who is skilled in discovery, touring, follow up and closing is crucial to driving and maintaining census. Being able to think outside of the standard marketing box with a well designed creative plan will give your community a real advantage over the competition. QAPI - Survey Readiness - Performance Improvement - Plan of Correction - Program Development Wherever you are in your survey window, implementing a good QAPI program can ensure your community is operating according to all state licensing requirements. Being proactive with quality assurance results in higher survey scores.