Paragon Call Centers

Paragon Call Centers is an international business process outsourcing (BPO) leader, with offices located in Barbados, Jamaica and Canada. Introduction Paragon provides turnkey Call Center offices used for the purpose of receiving and transmitting large volume of requests by telephone. The centralisation of call management aims to improve your company's operations and reduce costs, while providing a standardised, streamlined, uniform service for clients, making this approach ideal for companies with extensive call volumes. Services Current call center operations are available 24/7 (7 days a week, 24 hours a day) and include incoming product support and outgoing calls for telemarketing, direct sales, lead generation, and debt collection. Value added services include forecasting of calls, determining shift-structures, and analysing customer call patterns. Reporting can be further broken down into real time reporting and historical reporting. Sales Current market conditions allow Paragon to provide our services at $8 -$15/hr per seat, depending on your requirements. For a detailed quote and more information about Paragon’s call center services and capabilities, contact us at 1-416-800-0615.