Directory · CA
Outsourcing/Offshoring in Canada
A register of firms and the professionals working at them in the Outsourcing/Offshoring sector based in Canada. Browse the public index, then filter or export on Kipplo.
Companies
49 on file
Stream Global Services
Stream Global Services is a premium business process outsource (BPO) service provider specializing in customer relationship management solutions including sales, customer care, technical support and back office for Fortune companies. Stream is the provider of choice to some of the world’s leading technology, computing, telecommunications, retail, entertainment/media, healthcare and financial services companies. Our service programs are delivered through a set of standardized best practices and sophisticated technologies by a highly skilled workforce of employees in 57 service centers in 22 countries supporting 35 languages. Stream continues to expand its global presence and service offerings to increase revenue, improve operational efficiencies and drive brand loyalty for our clients. To learn more about us and our complete service offering, please visit us at Find us on Twitter:@streamglobalser,@jobsatstream and Facebook: facebook.com/streamglobalservices.
10001+ staff
Skybridge Americas Inc
When Customers are On-The-Line, Everything is On-The-Line! You want a team that understands this! We were founded in 1953 as a 3rd party product fulfillment provider, acquired by Carlson Marketing Services and ultimately Skybridge Americas. We provide high-touch, high-quality omnichannel contact center, product fulfillment, and ecommerce solutions. Our company is distinguished by the longevity of its client relationships and the renown of their brands. Our goal is to deliver unprecedented clarity of your brand message and strategic support to your customers. We create "WOW" customer experiences between your brand and your consumers. We collaborate with you as a single team to drive quality, improve your market share and profitability. We are PCI-DSS Level One, and HIPAA certified!
501 to 1000 staff
Millennium 1 Solutions
Millennium1 Solutions is now NTT Business Process Outsourcing. Please visit our new company page NTT Business Process Outsourcing is a purpose built and performance driven Customer Experience Management organization, delivering end-to-end solutions that support the complete customer journey and lifecycle. We’re here to enable the connected future. Through the work we do with our clients and in our communities, we find ways that technology can make a positive impact. Through an early engagement and outside-in, outcomes-based approach we help our clients design and deploy the right technology environment, to unlock and enable organizational CX strategy execution. Our Managed Service offering, which includes fully outsourced Contact Center operations, as well as targeted support services such as Managed Quality Assurance, Workforce Management, and Managed Analytics, allows our clients to optimize CX delivery outcomes while protecting revenue and improving profitability. As relentless innovators, we also leverage our dedicated Business Insights and Analytics practice – SmartCX – to understand customer behaviours and preferences, allowing us to continually optimize and improve CX delivery, increase operational efficiency, and improve customer retention and loyalty. Our head office is located in Toronto, Ontario, Canada, with additional offices in Ottawa, Orangeville, Sudbury, Bridgewater, Yarmouth, Edmundston, and Montreal. We also have an offshore captive facility in Manila.
1001 to 5000 staff
7x Powered Group
We design, build and operate the worlds best contact centre experiences. our results speak for themselves. 7x was founded on the basic premise that most third-party contact centres suck, resulting in painful client interactions with some of the world’s most recognized consumer brands. 7x has set out to reinvent the industry, shifting focus towards co-creating delightful experiences to drive brand affinity, loyalty and adoption, for our clients. To achieve this, the company’s unique engagement model involves a more customized and collaborative approach to designing, building and operating omnichannel contact centres for some of the world’s most recognizable brands.
201 to 500 staff
Voysus
At Voysus, we specialize in helping our partners handle critical customer touch points through multiple incoming and outgoing channels. With more than a decade of experience in handling millions of customer interactions for Fortune 500 to small businesses alike, we specializes in providing solutions throughout the entire Customer Life-cycle: Sales Customer Service Lead Generation Technical Support Market Research As an addition to our core services, we now offer social media engagement and optimization to ensure that our clients are connecting with their customers at every touch point. With the evolving world of social media, having a presence online is essential. Voysus is dedicated to providing our clients a complete service by investing in technology solutions to meet all their engagement needs.
51 to 200 staff
Zedd Customer Solutions Inc
Incorporated in Ontario, Canada, Zedd Customer Solutions Inc. is at the forefront of Call Centre Outsourcing Solutions, providing Customer Care, Technical Support, Sales, Financial Care and Business Processing Outsourcing services to many of North America’s most recognized brands. Zedd’s story began when a group of Canadian investors acquired a modest North Bay call centre in 2010. Since then the company has grown 800%, including the addition of two Toronto call centres, among them the company’s Canadian headquarters, and nearshore and offshore capabilities in Belize, Mexico and India. Zedd consistently delivers exceptional performance, resulting in long tenured client partnerships and plenty of client testimonials. Our Operating Partners have more than 3 decades of contact centre industry experience in near, onshore and offshore operations. Our investments are in our people and our technology delivering the highest levels of service and compliance. Zedd’s success has been largely based on organic growth from our valued customers, and this is a direct result of our unique approach to relationship management and our prized workforce. Zedd’s management team has been with the company since inception as have many of our call centre agents. Each client engagement is led by a senior manager, often times a Vice President and business partner who possess both strategic and tactical prowess. This individual is directly involved from project planning through reporting and data analytics and their practical experience always matches our client’s domain. The net effect: Zedd’s clients consistently expand and diversify their business with us.
501 to 1000 staff
Brukar Inc
Brukar Inc. is an offshore contract manufacturer of metal components, including precision castings, machined parts, weldments, and assemblies for North American OEM customers since 1985. We take care of all the foreign supply chain management including importing details and sell to you FOB your dock in US dollars or Canadian dollars just like a local supplier. Our constant contact with offshore suppliers in conjunction with our own backgrounds enable us to aid our customers to realize significant savings on components used in their own product manufacture without sacrificing quality or on-time delivery. Inventory stocking programs are available depending on our established customer’s needs. Quality production, on-time delivery and competitive prices are our cornerstones. Creative solutions are our strength. Simply give us a call or forward the specifications of what you require to us. In most cases we can supply you with pricing, delivery information and ultimately a sample in a surprisingly short period of time. We are founded by people with manufacturing backgrounds. People who know what it takes to manufacture a product and how busy the manufacturing executive can become. Rely on our proven strength since 1985 in offshore sourcing and supply chain management so that you can focus on your strengths here and grow your business.
11 to 50 staff
Shivansh Outsourcing
Shivansh Outsourcing is a growing Outsourced Recruitment Services company. We help staffing firms globally with our extensive range of tailored services. From recruitment & administrative services to accounting support and bespoke one-off creative solutions, we empower our clients to gain an advantage in their marketplaces. We help staffing firms nationwide in USA with our extensive range of tailored services. We partner with over many different staffing brands across the North America, UK, Europe. Our support helps them to efficiently increase their fill rates, strengthen customer loyalty, lower internal costs and enhance profitability. We, at Shivansh Outsourcing, drive innovative, value-driven, integrated and intelligent recruiting operations for our clients, guided by our experience leadership team that has enhanced & improvised business operations for some of the largest staffing firms across the globe. We offer out-of-the-box solutions, deliver exemplary & accurate performance, solve long-standing problems with unmatched efforts, having deep industry knowledge, implement best practices, drive innovation and all that at a much competitive price. Our dedication to excellence is shared by our team who operate 24/7 to deliver an exceptional service for your business. We explore new ideas and generate long-term solutions for our clients. As a part of our commitment to deliver at the highest quality, we closely adhere to, and constantly monitor, changes in regulatory control in order to ensure our services meet the latest legal requirements worldwide. For further details on our services, clients, and the markets we operate, please visit our website.
51 to 200 staff
Uplevel Solutions
Best-in-class virtual assistant/remote admin services for entrepreneurs, for executives, for everyone. We help our clients save time & grow, while creating sustainable working opportunities for women and LGBTQ+ folks in the Philippines and Haiti.
11 to 50 staff
Synnoptech Cad Solutions Llp
SynnopTech is a global leader in CAD and engineering services creating 360° solutions for businesses across several industries by offering world-class CAD services at a reasonable rate. As a CAD engineering firm India, we strive to partner with businesses and help them discover the benefits of next-level transformation for their business. With years of collective experience in various fields like design, engineering, CAD, technology and others, we are one of the best engineering services firm in India and a one-stop solution for our clients. We encourage design implementation for our client projects through various phases of analysis, fabrication detailing, cost estimation, and scheduling. Our clients can see their dream projects come to life with our end-to-end services, from paper to prototype. Our comprehensive set of expertise and skills allows the client to benefit from our services on a short-term or long-term basis. Our Vision Our vision is to help businesses across multiple industries achieve their business goals with our engineering and CAD services in little time. We aim to help them meet their goals by leveraging the latest tools and our resources across the globe. Our mission As an engineering services firm in India, we aim to provide our clients with engineering, design and development services to achieve total customer satisfaction. We also ensure that all your business goals are met with effective principles and productivity. Our mission is to gain the trust of our clients with our industry knowledge and by helping them stay ahead of the competition and handle future challenges with improved and optimised solutions.
11 to 50 staff
Sterling Services
We work with our clients to develop and provide an effective accounts receivable program. Your cash flow will increase dramatically, no matter what business sector you’re in. We can get you and your staff back to doing what they do best, growing your business. Our best clients are businesses who have no full time accounts receivable staff or those who want to decrease their employee expense. Our clients have an accounts receivable portfolio which will benefit from a professional and timely approach focused on obtaining prompt payment of invoices and increasing cash flow; while protecting your company’s valuable customer relationships. Our most successful clients have come to appreciate professional help. They are looking for a cost effective A/R collection system which speeds up payment and maintains customer relationships. Our clients want to grow their businesses; they know what they do well. They understand the benefits of hiring expertise to provide results. Virtual A/R Services.tangible results!
1 to 10 staff
Tde Group Inc
Our primary service is that we help connect corporations with other corporations to build lasting partnerships. Many companies lack the resources required to determine which suppliers are most appropriate for their needs, and also find it difficult to utilize those relationships to their full capacity. TDE Group's oversight makes it easier for both parties to appropriately fulfill their needs.
501 to 1000 staff
Agents Republic Inc
Agents Republic: Your AI-powered Global Contact Center Partner Based in Vancouver, Canada, Agents Republic specializes in delivering cutting-edge contact center solutions through a global workforce. With over 18 years of expertise in cloud-based outsourcing across 38 countries, we combine industry-leading technologies with a team of carefully selected, trained, and certified native-speaking agents. Our services span 24/7/365 across all time zones, including customer service, technical support, back-office solutions, sales support, and AI data services. We support your brand across multiple channels — phone, email, chat, video chat, and social media — ensuring seamless, high-quality experiences for your customers. With a deep understanding of local markets, cultures and regional dialects, our agents represent your brand authentically and effectively. Whether you're scaling locally or expanding globally, Agents Republic is your reliable partner for delivering exceptional customer experiences. Join the Republic today and take your customer support to the next level! Contact us: Email: sales@agentsrepublic.com Toll-Free:+1 (833) 645-8400
51 to 200 staff
Pc Helpline Computer Support Inc
PC Helpline leads the way in bringing integrity and respect to the IT outsourcing industry. Fulfilling client promises with enthusiasm and competence has been the cornerstone of PC Helpline's business philosophy since its inception in 2001; this philosophy continues to drive the company's success in providing quality IT support solutions that are fully branded and 24/7. White Label Service Desk * 24/7/365 Live Phone, Email, Remote, and Chat Support * Fully Branded and Customized * Comprehensive Reporting from a Dedicated Account Manger Managed Services * Proactive Computer Maintenance and Optimization * 24/7/365 Live Technical Support * Remote Troubleshooting Connectivity Solutions * ISP Support * VoIP Support * Hospitality and Hot-Spot Internet Support * Consumer Reports Inc. depicts Easy Help Desk (a division of PC Helpline) as one of the top three independent providers of technical support in North America * PC Magazine Inc. recognizes PC Helpline as a “provider of comprehensive technical support by phone or online” * Connect Wise highlighted PC Helpline as a top option for MSPs at their annual Partner Summit * PC Helpline is an approved and preferred vendor of Hewlett Packard, Google, and Computer Troubleshooter
51 to 200 staff
Interact Bpo
We specialize in Customer Service, Call center Operations and Business Solutions. Founded in 2010, Interact BPO is rapidly growing its number of clients and users. We believe that our success is directly associated with the success of our clients and we take care of their business as our own. We deliver a quality exceeding the expectations of our buyers and their satisfaction is our top priority. Here, at Interact BPO, we deliver the services of Phone Support Chat Support Email Support Phone order taking Virtual Assistance Email Marketing Data Research Data Mining SEO Phone Sales Telemarketing Appointment Setting
1 to 10 staff
Adminplex Resource Services Inc
Adminplex Resource Services Inc. has a professional approach to corporate benefit administration with a personal touch. Founded in 1997, we have grown to be a service provider for many companies, administering the employee benefits for over employees. We use a state of the art administration software to provide solid data management: • Provide for administration of traditional and flex benefits, including the administration of HCSA • Event driven and scripted business rules • Automated data import and export • Online and batch processing • Multi-lingual support
11 to 50 staff
Arackal Digital Solutions Inc
Arackal is a Global Services company at the forefront of Strategic Outsourcing Services. These outsourcing services include Information Technology Solutions, Business Process Outsourcing and Design Services. Arackal empowers organizations by providing them an opportunity to increase focus on core competencies, reduce IT & business process costs and accelerate product and application time to market.
51 to 200 staff
Osants
Founded in 2002, OverSeas Alliances & Trade Solutions (OSANTS) is a professional sourcing agent of custom Chinese electric motors, power transmission components and metal fabrications for heavy and light industrial applications. We are a one-stop-shop for establishment of hand-on, boots-on-the-ground supply chains with audited factories in China. Our Staff features North American-based project managers, China-based quality control and design engineers, and Globally-based freight forwarders, customs brokers and logistics specialists. We work strictly on behalf of our Clients with complete independence from the Chinese manufacturers. Our Client portfolio includes North American OEM and Distributorships of all sizes, from a wide variety of industries and regional locations. Our services provide our Clients Peace-of-Mind with consistent product quality, on time delivery and significant reduction in cost, risk and workload.
11 to 50 staff
Xva Corp
Your Success Starts Here At XVA Corp, we specialize in providing top-tier Executive Virtual Assistants to support and enhance your real estate business. Our dedicated team assists Realtors in managing time-consuming tasks, allowing you to focus on growing your business and achieving success. Our mission is to boost your productivity and streamline your day-to-day operations. By leveraging our expertise, you can improve the efficiency and effectiveness of your business activities, ensuring that you stay ahead in the competitive real estate market. Partner with XVA Corp and experience the benefits of having a reliable and professional virtual assistant on your team. Your success is our priority.
201 to 500 staff
Flared Solutions
Looking to build or expand on an inside sales team? Our agency believes in performing sales the right way - using our skills to build strong relationships and repeat clients. Some salespeople and agencies have staff that will say anything to get the sale. This mentality, in the long run, can be very damaging to the reputation of your company. At Flared Solutions, our primary focus of each agency member is to carry themselves with the highest level of integrity and professionalism through each interaction - giving you that peace of mind that your company's reputation and image is never compromised. Here is what we can do for you:* Provide trained and vetted reps for a conversational style of sales and appointment setting.* Implement a CRM using Freshworks * Prospect the correct leads for your target market * Call recording (if permitted) High-quality customer service support -> We aim for 100% Customer Satisfaction. Social Media Marketing -> We worked with brands such as Booster Juice, Menchie's, Tenfed social entrepreneurs and local businesses looking to build trust within their community. Core Skills: Consultative Sales Appointment Setting Customer Service Sales Script Writing Sales Training Remote Call Centre Setup Sales Recruitment Google Apps Implementation Instagram Marketing & Follower Growth Social content creation
11 to 50 staff
Zuna Ventures Llc
At Zuna Ventures, we're more than a US-based firm. We're a global force, with offices in New York, Miami, Phillipines and India. Our core mission is to provide personalized outsourcing solutions to small businesses, startups and entrepreneurs. With an exceptional talent pool sourced from Phillipines and India, we ensure your project needs are met seamlessly. Just share the job description and we handle the rest. Our commitment to you in unwavering. We deliver top-tier business solution, enabling your business to launch and flourish cost-effectively. Our top-notch virtual assistants are ready to elevate your success. Let's embark on this journey together.
11 to 50 staff
Employee Leasing Agency Inc
Employee Leasing Agency LLC is a sister concern of Future Cloud Bangladesh Limited, a Bangladeshi owned BPO and ITES provider. Our motto is to create a way of mutual business development through the use of modern technology. Our services are helping different small business owners as well as corporate leaders to reduce their cost, time and strategic difficulties. By hiring a virtual assistant you can now focus on your decision making works and business growth. This is the greatest twist of BPO in 21th century where you can hire a readymade office and save a large amount of your cost. We have a team of skilled, talented and experienced virtual assistants. We are ready to perform on any executive, recruiting, management and administrative works. We believe in a wide global network of trade and commerce blessed by modern technology. Our expertise and performance in updated softwares will make you feel that you are sitting in a cabin just near beside your in house workforce. Our Services: • Office executive assistant support. • Lead generation using different resources. • Blog/Ad posting/Writing articles. • Data processing. • Data entry on different softwares/CRM system management. • Social media marketing/maintenance. • Live support (chat/phone/CRM software). • Administrative support. • Managing projects & reporting within a due date. • Online research. • Generating leads using different resources. • Sending (email/fax) flyers to qualified leads. • Inbound/Outbound customer support. • Telesales/Cold calling/Telemarketing calls. • Sales & marketing assistance. • Accounting assistance including dispute/charge backs. • Billing & collections. • Scheduling appointments. • Following up with customer/client via phone/email. • Finding solutions for any technical difficulties in web. • Prospect/Customer follow-up. • Debt collection calls. • Creating/maintaining database. • Customized processing operation on different software based on client requirements.
11 to 50 staff
Ag Interpreters
More than 10 years providing bilingual interpretation services in Canada and the United States of America. We understand your particular needs, as well as your individual preferences. Certainly, a high and robust technology together with empowered human resources helps us assure a rapid ROI for you, surpassing your expectations. Trained Spanish-English pre-screened interpreters with proper unique qualified service. Quality assurance is learned according to the appropriate speech. We value our team's performance and keep them motivated and productive. Our fast and robust software handles a large number of calls worldwide, and monitors calls and staff, optimizing their performance and productivity. While the system provides us with updated reports, our staff works comfortably with a simple platform.
11 to 50 staff
Centric Solution Bpo & Dispatch Services
Centric Solution is Canada-based Multinational company that specializes in providing BPO & dispatch services to Cabs, Limousine, Personal Chauffeurs, Trucking personnel etc. We are the crucial bridge between the callers and the trained specialized individuals who are there to assist. Our highly experienced and professional staff at Centric Solutions knows how to quickly assess what type of service the caller needs and directs that caller to the appropriately relevant department.
11 to 50 staff
