Response Bpo

Elevate your CX Response BPO offers a range of Smart Outsourcing solutions, using a combination of a highly skilled workforce and innovative technologies to achieve the best results. We are specialized in providing world-class services in: Customer Service, Patient Support, Customer Experience (CX), Sales, Appointment Setting, Back-Office, Concierge and Debt Collection services. Our contact center location: Durban, South Africa Offices: Amsterdam, The Netherlands Smart Outsourcing delivers significant benefits, enabling businesses to focus upon their core competencies whilst increasing efficiency and reducing costs. • 20+ years call center & CX experience • Quality call center operation in South Africa • Specialized in Patient Support, Customer Service & Retention • Modern tailored training & development programs • Optimum 24/7/365 Support • RPA call center automation software • Tier 1 Telecommunication and IT Infrastructure Our Services • Inbound / Outbound/ Webchat • Customer Service • Customer Experience (CX) • Patient Support Services • Debt Collection • Customer Acquisition & Retention • Appointment Setting • Quality Assurance • Billing and Back-office Operations