Starcoach

StarCoach specializes in life changing learning and development moments and programs for all your leaders and customer service team. Vibrantly sharing the science and know-how of psychology of selling, recommending, and enriching the hospitality guest experience. Instantly doubling up-selling in the process. We do this through the personalization and application of positive social psychological strategies to build trust and engagement between the team and your team and their clients. The sales follow instantly too, when we relearn how to build the relationships. Every. Time. Every. Client. The only requirements are - desire to grow, ready to change and the rest can be taught. We specialize in the gap between people and performance: barriers and obstacles that prevent teams from connecting perpetually with their ultimate purpose of delighting their clients. Degreed and Doctored in Psychology, Sociology, Business, Management, Organizational Leadership in addition to being a Certified Professional in Talent Development, I currently instruct the post-grad Organization Development and MBA Program at Webster University.