Uconnect Solutions

UConnect Solutions specializes in Business Training and Business Consulting. Our training focus is on core areas of Small Business, Franchises, or Corporations success – Sales Training, Leadership Development, Customer Service, and Strategic Planning. Our training programs are built to your company’s needs to ensure Key Performance Indicators are met. We work with businesses, franchises, and corporations on a national level with clients in all areas of the country. LEADERSHIP. A strong team is only as good as its leadership. We work directly with management to ensure full engagement by them and their teams. Management certification courses are available through Ken Blanchard (Holly Katko is a Certified Management Essentials® Trainer and a Certified Situational Leadership® II Trainer). SALES. Assume the Sale by Helping. Follow this formula: H.E.L.P- H-High Gain Questions, E-Educate, L-Listen, P-Provide. It is the client that decides if your service or product is right for them, why not HELP them understand the WHY behind the BUY. CUSTOMER SERVICE. Learn how to build a consistent measurable program that’s starts the minute your client says YES! Set expectations and Build Touch Points into every client connection. FACILITATOR. OUR job is to support everyone to do their highest level of thinking. Not only facilitating the session(s) but also help to build the agenda and programs/presentations. STRATEGIC PLANNING. We work with management to set goals strategically using the S.M.A.R.T. goal method. Once goals are formalized, we set priorities, focus operational energy towards those goals and continually align the company culture around these goals. FRANCHISE TRAINING = FRANCHISE DEVELOPMENT. Franchise Training starts with the model that has been provided by the Franchisor to strengthen the core of the company. Franchise training programs are customized to your needs. Contact us at info@uconnectsite.com to see how we can help.