Directory · NZ
Alternative Dispute Resolution in New Zealand
A register of firms and the professionals working at them in the Alternative Dispute Resolution sector based in New Zealand. Browse the public index, then filter or export on Kipplo.
Companies
15 on file
Utilities Disputes
Utilities Disputes (UDL) resolves complaints about electricity, gas, water, and broadband installation on shared property. Most complaints that come to UDL are resolved between the parties. UDL uses a wide range of dispute resolution techniques, including mediation and conciliation. We are independent, fair, and free for consumers. We're here to help!
11 to 50 staff
Nzdrc New Zealand Dispute Resolution Centre
We are the leading independent provider of private, commercial, family and relationship dispute resolution services in New Zealand. We also provide international dispute resolution services through our related entities: New Zealand International Arbitration Centre (NZIAC). Specialist building and construction dispute resolution services are provided through the Building Disputes Tribunal. Our extensive knowledge and experience of the design and implementation of dispute resolution processes has enabled us to develop a comprehensive understanding of the community’s needs, and to deliver sound and commercially relevant advice and services. NZDRC has developed a range of unique, innovative and fully administered conflict management and dispute resolution services including: expedited commercial arbitration, domestic and international commercial arbitration, expert determination, early neutral evaluation, domestic and international mediation, conflict management audits, coaching services, and we provide public directory of experts and support services on our website.
51 to 200 staff
Icra Independent Complaint And Review Authority
ICRA was established as a specialist delivery vehicle for independent and impartial reviews of, and appeals against decisions and determinations made by public and private sector organisations and government bodies in the exercise of their statutory powers and duties; and independent and impartial review and auditing of intra-organisational and extra-organisational B2B and B2C complaints processes, procedures and outcomes.
11 to 50 staff
Independent Police Conduct Authority
The Independent Police Conduct Authority is the only official New Zealand Police oversight body. We handle, investigate and resolve complaints about the Police. By law we're also notified of and may investigate incidents where Police have caused death or serious injury. We also monitor places of Police detention to ensure human rights standards are being met. How we act on complaints When we receive a complaint, we may carry out our own investigation, refer the complaint to the Police for investigation or coordinate resolution of the complaint. In some cases, we'll talk to you and the Police about the best way to resolve your complaint. We stay involved until your case is closed. When a complaint is referred to the Police for investigation, we take steps to ensure the investigation is properly undertaken. This normally means actively overseeing and reviewing it when it's completed. Notifying Police of complaints Police must also inform us of any incident in which Police staff, acting in the execution of their duty, cause death or serious injury. We have responsibilities under three pieces of legislations. The Independent Police Conduct Authority Act 1988 We were established by Parliament under the Independent Police Conduct Authority Act in 1988 2. The Crown Entities Act 2004 As an Independent Crown entity we are politically independent and accountable only to Parliament for our performance and use of taxpayer funding. The Crimes of Torture Act 1989 We have responsibilities under the Crimes of Torture Act 1989 and the Optional Protocol to the Convention against Torture (OPCAT). The focus is to prevent human rights breaches in places of Police detention. Memorandum of Understanding (MoU) Thee also exists an MoU between the IPCA and the NZ Police. This sets out the principles and processes through which each work together to ensure effective independent oversight.
11 to 50 staff
Fair Way Kia Tau
FairWay Resolution Limited is an independent, employee-owned company providing specialist conflict management and dispute resolution services. FairWay employs around 100 staff and contracts with over 110 specialist reviewers and dispute resolution practitioners (adjudicators, reviewers, mediators and conciliators) throughout New Zealand. FairWay handles over cases each year — of all kinds and levels of complexity, including medical, insurance, financial services, telecommunications, family, local government, building and construction, school and workplace disputes. Our dispute resolution experience underpins our conflict management expertise in all parts of the conflict management cycle — prevention, management, resolution and analysis of conflict. FairWay's competitive advantage comes from our extensive experience in dispute resolution, our systems and processes for managing disputes, a commitment to protecting the privacy of all parties to a dispute, and a thorough understanding of technical and legislative issues that arise in different sectors that use our services. Our vision is to be the leading conflict management services provider by protecting consumers’ rights, assisting people to resolve disputes themselves, and strengthening organisations’ reputations by improving their conflict capability.
51 to 200 staff
Fdr Centre New Zealand Family Dispute Resolution Centre
The FDR Centre (Family Disputes Resolution Centre) provides a range of services to assist our clients find flexible and lasting solutions to their family and relationship disputes. We help parties to work out care and contact agreements (what used to be called 'custody agreements') that are in the best interests of children and the dynamics and specific needs of their family / whanau. We also provide a full range of mediation, counselling and conflict & communication coaching services for all other issues that families may be facing. Importantly, our services are flexible, covering all aspects of family and relationship conflict allowing our clients to resolve all issues privately in the one forum, without going to Court.
11 to 50 staff
Resolution Institute - Excellence In Dispute Resolution In Australia And Aotearoa
Resolution Institute is the largest dispute resolution membership organisation in the southern hemisphere (IAMA and LEADR that began in 1975 and 1989 respectively, merged to form Resolution Institute in 2015). It operates as a not for-profit organisation representing more than members in Australia, New Zealand and the Asia Pacific region practising across the resolution spectrum in processes such as mediation, arbitration, adjudication, conflict management, family dispute resolution, restorative justice, expert determination, conciliation and facilitation. Resolution Institute supports its members to: connect with colleagues, learn and grow together, build professional and collegiate networks, raise standards of DR practice, have a voice on current DR issues, and strengthen and promote DR. Resolution Institute provides DR training (both public and in-house), accreditation and continuous professional development.
11 to 50 staff
Aspen Restorative Consulting Limited
We help people navigate harmful incidents, complex conversations, resolve conflict, and build stronger relationships. We work worldwide to help you resolve harm and conflict restoratively - whether it's personal, professional, or systemic. Our work spans family conflict to institutional systemic harm, and everything in between. Our expertise is in the application of the restorative framework - we do this for any and all shape of harm (and, teach others in the work to help prevent it!), and our experience spans all manner of incident, injuries, and conflict. Our passion is in helping you find true resolution and repair. Get in touch to explore how we can help.
1 to 10 staff
Focus Mediation
Focus Mediation helps you quickly resolve disputes cost-effectively and fairly. We understand that court proceedings are time consuming, stressful and expensive. Our process allows for calm and kindness in challenging situations. Focus Mediation are experts in alternative dispute resolution (ADR). It is our job to work with you to get you a resolution speedily and in a cost effective way that is legally respected. Throughout the mediation process, we handle the relationships with lawyers and all of the parties, communicating in plain English, helping you to make more informed decisions. Focus Mediation was founded on the principles of seeking a more accessible, fair and faster route to resolution for disputes. Mediation is often the preferred route for resolution in many areas. Crucially, mediation offers the opportunity to formulate creative solutions that may be unobtainable through the courts. After practicing litigation extensively in London, UK a move to New Zealand has also brought about a focus for helping as broad a range of clients as possible achieve results quickly with less stress, and saving them money. Our structured, intensive mediation process is combined with significant legal experience. This allows us to work with both clients and lawyers effectively. Mediation can speed up legal processes with around 80% of mediations in New Zealand resulting in a settlement. Focus Mediation is proud to be achieving results comfortably above the national average.
1 to 10 staff
Report It Now New Zealand
Report It Now is an independent organisation that equips businesses with the tools and capabilities to foster an open and honest work environment. Formed in 2007 in response to evidence that unethical workplace conduct and wrongdoing was on the rise, Report It Now’s bespoke EthicsPro™ ‘CASE MANAGEMENT SYSTEM’ is a trusted, safe and secure method for staff to report fraudulent and dishonest behaviour. How it works: Report It Now provides organisations with an effective system to prevent unethical conduct. This is implemented over a six-stage process: 1. Risk evaluation 2. Needs assessment 3. Policy development 4. Staff training 5. Service promotion 6. Ongoing analysis This service & system operates quite independently from your organisation, and through EthicsPro™, manages and tracks reports via a secure case management system. It also allows companies to remain compliant with the Protected Disclosures Act Vision: Report It Now’s vision is to significantly reduce the incident rate of fraudulent and dishonest behaviour (and the adverse impact that this has on businesses and their employees). Research & statistics supporting the benefits of an independent ethical reporting service/partner (or whistleblowing service) are: An international study undertaken by the Association of Certified Fraud Examiners found that • A typical organisation loses 5% revenue to fraud each year. The study further highlighted the effectiveness of a hotline resulting in: • 38% employers found out about fraud through an ethics hotline • 65% reports to a hotline warranted further investigation • 10% reports involved corruption or fraud • 71% hotline reports were the first notification of issues • 50% of organisations with an independent hotline had an increase in detected dishonest behaviour in their workplace.
1 to 10 staff
Lesley Ashworth Dispute Resolution
I’m Lesley Ashworth and I am a mediator, restorative practice facilitator, conflict coach and professional supervisor based in Wellington, New Zealand.
1 to 10 staff
Beyond Conflict Mediation
Beyond conflict mediation provides mediation and conflict coaching services to individuals and organisations. See my mediator profile on Linkedin for more information about my expertise and experience
1 to 10 staff
Pennington Consultancy
The next part of the process will include detailed questionnaires for staff, including departmental strategy and a team strategy sessions of two half days is organised once questionnaire results have been determined. From there ideas are collated and a draft plan is presented to the team for finalisation. PC then provides reports and tools for follow up and measurement.
1 to 10 staff
Resolveit Dispute Resolution Professionals Ltd
Resolve It is a specialist provider of cost effective, non-legal alternatives to resolving all types of dispute - from employment and workplace issues, to family, neighbourhood, and commercial. Resolve It will listen to you to understand your conflict and your needs. They will use their expertise to help you to clarify your thinking and explore your options. Finally, they will assist you to reach outcomes with win-win solutions that will create a real opportunity to bring the conflict to an end. Contact Resolve It today for a confidential discussion.
1 to 10 staff
Zingleblastmop
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51 to 200 staff
