Directory · DO
Outsourcing and Offshoring Consulting in Dominican Republic
A register of firms and the professionals working at them in the Outsourcing and Offshoring Consulting sector based in Dominican Republic. Browse the public index, then filter or export on Kipplo.
Companies
62 on file
Aloricadr
We are one of the fastest growing customer management business process outsourcers with locations across the United States and internationally. As an industry leader and the largest Minority Business Enterprise (MBE) in the outsourced customer contact industry in the U.S, Alorica is proud to be an inclusive teleservices company. We strive to ensure that every employee — no matter their race, age, gender, sexual orientation, religious affiliation or nationality — feels they can contribute and grow to their fullest potential. With locations worldwide, we are committed to recruiting, hiring and retaining a diverse range of talent. The rich tapestry of perspectives and cultures that characterizes our workforce leads to greater innovation and an ability to better understand our clients and identify with their needs. Become a Call Center Agent - Join Alorica! Above all, the diversity of our call center employees makes Alorica a great place to work. To learn more about a future at Alorica!
10001+ staff
Center Source Group
Center Source, is the world's first crypto-focused Business Process Outsourcing (BPO) firm, specializing in crypto payments support. Delivering world-class support for all phases of the cryptocurrency payment value chain.
501 to 1000 staff
Trueshore
With today’s informed and interconnected consumers, businesses must go the extra mile to ensure the utmost level of customer service from their employees. TrueShore provides an efficient and cost-effective approach to optimizing and improving multiple areas of your business. Readily available, highly skilled professionals monitoring software and lower operating costs provide a professional, high quality choice for contact center and business processing services.
501 to 1000 staff
Visionary Solutions Inc. A True Outsourcing Partner
Visionary Solutions provides omni-channel BPO services for North American and European markets. Our commitment to our clients is to be a reliable outsourcing partner and deliver positive customer experiences for our clients and their clients. Founded in Miami, Florida, Visionary Solutions maintains an international presence and also maintains the values and practices as a privately owned and operated American company. Established in 2006, our company is fueled by efficiency in systems and automation to compliment our highly skilled operations staff supported by a competent administrative team. In 2012, the operation expanded to our near-shore location in Santo Domingo, Dominican Republic, in the heart of Caribbean commerce. VS offers unlimited resources and qualified staff to achieve the objectives of our clients. Visionary Solutions is more than a call center. We support and grow businesses creating opportunities and success through long-term relationships.
51 to 200 staff
Agencia Navarro
Somos una empresa de servicios múltiples con más de 15 años de experiencia en el mercado. Ofrecemos servicios íntegros y de calidad a nuestros clientes. Cada una de nuestras labores van de la mano de la innovación y la alta tecnología, pues tenemos un compromiso con nuestros clientes para satisfacer y superar sus expectativas. Ofrecemos los servicios de: Outsoucing de personal Transporte Corporativo Obras Civiles Alquiler de Equipos ¿Más información? Escríbanos a: servicios@agencianavarro.com O llámenos: 809-240-1107
501 to 1000 staff
Callmax Dominicana
Our low cost, multisite and multilingual capabilities will get your attention. Callmax is a BPO and call center service provider located in Santiago, Dominican Republic. Most of our customers are located in the U.S, Canada, the Caribbean and Spain. We specialize in providing individualized contact with your customers, including multilingual capabilities. We maximize your up-selling and cross-selling opportunities to make each of your programs as profitable as possible. Founded in 2006, we currently operate in Santiago, which is the second largest city in the Dominican Republic. We have the capacity and the technology. We have the best people to treat your customers the old-fashioned way with courtesy, friendliness and intelligence.
201 to 500 staff
Flobe Group
Somos una compañía nacida en Ecuador, líderes en Latinoamérica en servicios Call / Contact Center y gestiones de las relaciones con clientes (CRM) y tercerización de procesos de negocio (BPO). Contamos con un amplio portafolio de soluciones innovadoras que van de lo convencional a lo digital contribuyendo al éxito de las marcas con el objetivo de mejorar las experiencias de sus clientes. Al mismo tiempo, brindamos un sistema de acompañamiento y consultoría de negocios a nuestros clientes directos. Contamos con más de 20 años de experiencia en el mercado internacional para el área de Call Center en Banca, Seguros, Telecomunicaciones, Servicios y Soluciones tecnológicas.
51 to 200 staff
Midorick Solutions
Midorick Solutions is an Employer Of Record (EOR) in Santo Domingo, Dominican Republic that assists and supports companies worldwide that need and wish to build a workforce of skilled talents in the DR. We help you find a high-quality, cost-efficient workforce with English fluency in the ET time zone (same East Coast time zone of USA and Canada.) Midorick manages Onboarding, Payroll Management, Local taxes, Labor contracts, Employee benefits, Team-building activities, and Co-Working space.
11 to 50 staff
Communicate To Connect C2c
We provide the essential element to connect you with your prospective clients, to enable your sales campaigns to run professionally and efficiently. An essential component of retaining customers is ensuring that the correct customer service is being provided, whether it is follow-up scheduling or reviewing recorded sales conversations to ensure that internal and regulatory requirements are met at all times. Working with your systems, we are the diversified; seamless team that every business needs: Inbound & Outbound call services Compliance Services Social Media Support : Consistent high quality results Higher sales conversion Support for a wide range of market sectors Campaigns running at maximum efficiency Compliance with telemarketing laws and regulations : Live real-time sales call transfers Lead generation Appointment setting Appointment confirmation Marketing activities Lead verification Research 24/7 : Great customer service grows businesses. With our live call center at your disposal around the clock, your customers won’t need to bother waiting until tomorrow for the answer they want today. They won’t need to leave you a voicemail after hours wondering if you’ve even received it. It only takes a single phone call and a conversation with a real person to get what they want: Our call center services give you a chance to capitalize on every customer communication and supercharge your growth by being there anytime and every time your customers have a question, want to schedule an appointment, or trying to complete a sale. If a customer is ready to reach out, C2C will be ready to represent your business.
51 to 200 staff
Elevation Consulting, Srl
At Elevation, we’re on a mission to streamline and supercharge how arc flash studies get done. We’re a team of specialized arc flash professionals helping engineering firms, electrical contractors, and safety consultants move faster, scale smarter, and deliver more. As a Knowledge Process Outsourcing (KPO) partner, we provide expert modeling, analysis, and reporting services using SKM, EasyPower, and ETAP—with the oversight of a Licensed Professional Engineer with 30 years of experience and active licenses in 22 states. With Elevation on your side, you can take on more projects, shorten turnaround times, and keep your clients happy—all without stretching your internal team. We’ve been delivering results since 2017, and we’re just getting started. Let’s build something powerful together.
1 to 10 staff
Prestige Media
Prestige Media is the largest and most recognized legal and medical referral agency for accident victims in the state of New York. We connect people who have been victims of an automobile accident, and are unsure of their legal and medical rights, with some of the most successful personal injury doctors and attorneys in the New York State. You can join our team in Dominican Republic by sending your CV to talents@prestigemedia.com.do
11 to 50 staff
Ruby Staffing
At Ruby Staffing, our mission is to liberate businesses from back-office responsibilities, enabling them to focus more on their primary objectives. We achieve this through a meticulous selection process, hiring only the top 3% of talent, ensuring that our team is not just skilled, but also embodies our core values of honesty, integrity, accountability, growth-orientation, professionalism, and effective communication. Our thorough reference checks and dedication to balancing quality with quantity underscore our commitment to adding unparalleled value to your processes. Ruby Staffing doesn’t just fill positions —we enhance your team’s capabilities, ensuring a worry-free solution to your staffing needs. In a competitive business landscape, we stand as your partner in navigating back-office challenges, fostering an environment where your business can thrive and grow without bounds.
501 to 1000 staff
Advensus
In 2006, Advensus embarked on its journey in the Dominican Republic, initially known as Nearshore, with a modest 100 telemarketing positions. Over the span of eighteen years, the company has undergone a remarkable transformation, emerging as the foremost provider of contact center services in the country. Today, boasting five contemporary buildings strategically located in central Santo Domingo, Advensus operates with over operational positions and a workforce of more than 1,500 direct associates. Dedicated to international expansion, Advensus recently inaugurated a cutting-edge contact center in Trinidad and Tobago, a home to 800 workstations, upholding unwavering standards of safety and technology. This expansion is guided by the steadfast commitment to meet the diverse needs of both customers and associates. Advensus excels in providing comprehensive inbound and outbound contact center services, encompassing customer service, technical support, sales, lead generation, collections, order taking, scribe and transcription, event registration, email and chat support, and a consultative approach. The team is proficient in both English and Spanish, showcasing the company's commitment to linguistic versatility. Known for its flexibility, agility, and competitiveness, Advensus operates from state-of-the-art facilities, PCI and HIPAA certified. Advensus serves a broad spectrum of industries, including cable and telecom, healthcare, financial services and insurance, consumer goods, retail, business services, education, travel, and entertainment, as well as logistics. For employment inquiries: Phone: Email: careers@advensus.ccom For business inquiries: Phone: 866-518-0029 Email: sales@advensus.com
5001 to 10000 staff
O-Max Staffing
O-Max Staffing is a multinational offshore staffing service, the outsourcing professionals ranked as one of the best in agent retention and training accuracy. With the rise in payroll costs, employee inconsistencies, HR hassles and costly insurance premiums related to payroll,O-Max has taken offshore staffing to an entirely new level of professionalism and productivity. We’re here to help you build a more agile, friendly and professional staff that communicates effectively and bridges the language barrier while reducing the operational costs of your business. Operating out of our state-of-the-art facility located in the Dominican Republic, our dedicated and resourceful bilingual staff works around the clock to meet your company’s needs. Our dynamic US based Managers are invested in building you a skilled team quickly, efficiently, and cost-effectively, and are available to walk you through every step of the way. Join O-Max today to discover outsourcing that works for you.
201 to 500 staff
Obelisk Ventures
Global business solutions for fast-paced corporations. Connecting extraordinary talent with extraordinary companies to deliver extraordinary results. Our areas of expertise include content moderation, customer service, and content production.
11 to 50 staff
Revenue Stream Caribe
RSC is the only Class A rated, B2B, outbound only focused call center in the Caribbean finding the best talent to drive leads and identify prospects for your sales team. A solution you can afford to run with all year long. Proprietary Calling Processes Over 20 years of lead generation for technology, manufacturing, and services. Highly skilled American, Canadian, and Dominicans located in the Caribe calling for you with one skill, driving leads for your sales team to close. Most call centers are primarily inbound customer support. While this beefs up their number of callers and drives lots of revenue for them it is a unique skill set. This skill set in not transferable to outbound calling in any way. In fact it is impossible to get an inbound clerk to morph into an outbound hunter. They fight having to do the much more intense outbound lead generation. Now you want the same person, that handled your credit card issue so badly, to make a cold call to the president of a major company on your behalf? We only do outbound calling and we have been doing this for a long time – outbound calling for businesses. Not selling storm windows but driving high end quality leads for technology, manufacturing, service, and non-profits. Don’t be confused by companies that say they can do outbound calling to businesses on your behalf. Work with a company that only outbound calls, with their own processes, and proven strategies. Think of it this way, it doesn’t matter how good your sales presentation is, if the auditorium is empty. Every company needs more leads but they need them to be scheduled with companies that can buy your product, with people that will buy your product, and have needs that require your product. Thanks and welcome aboard
11 to 50 staff
Beryl Bpo
Centro de subcontratación que ofrece soluciones tercerizadas con la mejor calidad y estándares de seguridad de la industria. Tratamos su proceso o negocio como si fuera nuestro.
51 to 200 staff
Ccd
CCD Health (A GeBBS Healthcare Company)- Exceptional patient care begins with a phone call. At CCD, we know it. Our company was built on that principle. Gone are the days of frustrating patient experiences with hurried appointment scheduling or being stuck on hold for what feels like an eternity. We are dedicated to revolutionizing the healthcare experience, ensuring that patients receive the prompt and attentive assistance they deserve from start to finish. For over ten years, our healthcare contact center has been providing streamlined patient scheduling, follow-ups, physician statements, and more with specialized care specialists fluent in English who also understand the unique demands of the industry. Whether it's scheduling appointments, assisting with insurance claims, providing medication information, or offering general healthcare guidance, we are here to ensure a positive and informative experience for every patient. Beyond our commitment to exceptional customer service, we understand that being up-to-date with the latest healthcare center technology is crucial for efficient operations. That’s why, from electronic medical records (EMR) systems to practice management software and radiology information systems (RIS), we have the knowledge and proficiency to provide the necessary integrations for smooth workflows and optimized processes to your healthcare center. Contact us today to learn more about how our healthcare call center services can support your organization's goals and contribute to delivering exceptional patient care.
501 to 1000 staff
Ailogic
We are a technology consulting and services company, specializing in software solutions, we create value with our highly recognized staff for our clients, our agile development process, SLA based approach and on-time project delivery. We have excelled in making tailored technological services, offering innovation and technology as part of our customer’s supplies.
11 to 50 staff
Nue Age Marketing Dominicana Srl
Nue Age Marketing is a busines with exceptional Outsourcing services and high quality standards, offering a high level of satisfaction and trust for our clients, in addition to understanding their needs and implementing solutions that contribute to their success.
51 to 200 staff
Bpohubzone
Acquiring reliable market intelligence and determining your ideal partner profile when expanding towards a near-shore option are huge factors in the success of your game plan. BPO HubZone consultants have worked the LATAM & Caribbean BPO Industry at all levels, making sure our clients receive A+ service with integrity, fairness, and transparency in this market filled with great Perks. We are Passionate about building successful relationships that will help build trust and bring growth to our Regions. We know the LATAM & Caribbean Cultures first hand and know how flawless Response Time and Communication Transparency are crucial when it comes to BPO/call centers & telemarketing Business Partnerships, we know who knows how to connect with your company, it’s culture and is honestly able to support for those crucial parts of your business. Let's devise an entry strategy that will give you the best chances of success in your chosen endeavor.
11 to 50 staff
Ecco Outsourcing Group
Ecco is a Contact center & BPO provider, located in Santiago de los Caballeros, Dominican Republic, since its foundation in 2007 is committed to excellence and innovation, the acquired experience and reputation allow us to build long term relationships with our clients. Our success is based on the partnership we have had over the years with leading companies in the sectors of-Sectors -Customer Service -Sales -Technical Support -Direct Response -Lead Generation -Data Entry We provide our customers a high quality service, meeting international standards. Our solutions are tailored to individual needs and ambitions of our clients.
201 to 500 staff
Global Outsourcing Solutions - Gos
We are a group of elite call center experts in different areas of the industry with over 30 years of combined experience managing inbound, outbound and BPO projects for fortune 500 companies. The hands on experience merged with today’s most efficient technologies to help your company optimize productivity results and reduce costs, is what gives us the one of a kind tact team title to keep raising your company’s bar. We have partners located in leading call center countries around the world, mostly the Caribbean and South Africa. Our country diversity portfolio, USA culture affinity along with the large variety of industries our partners have experience on, is where the word global in our company’s name come from. We bring up-to-date techniques and ideas combined with the traditional background of decades in the call center industry. GOS can be your trusted partner in executing various business processes starting from traditional voice verticals such as Outbound Sales and Customer Service, to back office support, required for your business through all different communication channels available in the call center industry. All this, at the best competitive pricing in the market. Each of our partners have the infrastructure and highly trained staff already in place to provide exceptional customer service, allowing your company to focus on continuous growth while we take care of the customer service, sales or back office processes, helping you reduce costs significantly. The years of experience and robust network in the call center industry is what give us the leverage to select a partner from our portfolio that fits your business needs. We handle the end to end selection, implementation and follow up process, guaranteeing tangible efficiency optimization and fast costs reductions. Please visit our website for more information:
1 to 10 staff
Laborall
We are a Dominican Republic-based company with experts boasting several years of experience in the market. We specialize in comprehensive outsourcing services that cover administrative, financial, Human resources and other outsourcing solutions enabling you to focus on what you do best while we handle the rest.
11 to 50 staff
