Directory · EG
Outsourcing and Offshoring Consulting in Egypt
A register of firms and the professionals working at them in the Outsourcing and Offshoring Consulting sector based in Egypt. Browse the public index, then filter or export on Kipplo.
Companies
173 on file
Ibs - International Business Services
We are a proud and happy company that serves the outsourcing field with passion and commitment. IBS was founded in 1984 and distinguished itself quickly within the market compared to the traditional labor contractor that existed and over a period of around 30 years; IBS has built a client base of around 225 local and multinational companies and has an outsourced headcount of around employees across the country in a variety of fields. And with hard work and dedication IBS has become one of Egypt’s top leading Outsourcing firms in the country. The team behind this establishment consists of 110 devoted employees, who work tirelessly to maintain the highest standard to ensure the satisfaction of both the outsourced employee and the client and to create positive awareness on the Outsourcing field. IBS believes in tailoring its services according to your company's needs and it seeks to continuously deliver exceptional services to the business world through its Outsourcing Service which includes and is not limited to; payroll, social insurance, labor law consultation, work permits ad recruitment consultation. Simply put. We Assist, You succeed- We are always ready to communicate with clients and their designated personnel through various means of communications such as telephones, e-mails etc. from 9:00 am to 5:00 pm, Sunday to Thursday. To apply for any job vacancies, send your CV on ibs.cv@ibsns.com or drop off your CV on our website: Contact Details: Hotline: 19786 E-mail for inquiries: help@ibsns.com E-mail for CV: ibs.cv@ibsns.com Website:
10001+ staff
Wasla Outsourcing
WASLA OUTSOURCING HAS BEEN ACQUIRED BY iSON XPERIENCES. iSON Xperiences is a subsidiary of the iSON Group and is a global leader in Customer Experience Management and Business Process Outsourcing. With a presence in 19 countries across Africa, Middle East and ASEAN, through 37 delivery centres worldwide, it has been managing customer interactions for some of the world’s most renowned brands and redefining the way people connect with enterprises. iSON Xperiences’ talented and dedicated workforce of over employees, combine human efforts with technology to delivery exceptional customer services by developing intelligent operations, for digitally powered business process management and data solutions to enable business agility, increased productivity, and leading returns for their clients.
10001+ staff
Bdo Esnad
BDO Esnad- Egyptian Joint Stock Company and a member of BDO International Limited- is a leading Business Process Service Provider providing organizations with BPO services that aim to drive long-term cost reductions while keeping a focus on continuous performance improvement. BDO Esnad core objective is to deliver superior quality and value to its clients. About BDO International BDO is the world's fifth largest accounting organization with a network of more than 1,200 offices in 144 countries, and some personnel worldwide. The combined fee income of all the BDO Member Firms was $6.45 billion at year end 2013. It is BDO long history of commitment to service excellence and client satisfaction that brought BDO to its current leadership position. Services Offered Finance & Accounting Outsourcing Human Resources Outsourcing Market Research Outsourcing Contact Center Outsourcing Information Technology Outsourcing Digital Marketing Outsourcing Sectors Served Oil & Gas Real Estate IT & Telecommunication Pharmaceutical Technology Financial Institution Food & Beverage Automotive
1001 to 5000 staff
Etisal International Group
Customer”, the word that describes the most important aspect in any business, which, in whatever industry, business revolves around! As the innovative business cultures and technological world have evolved and as customers have gained more insights and have become more aware of the services companies offer, their demands have changed from standard supply of services to consultative & customized innovative services, as to address their own unique business needs! We in ETISAL International, one of the leading Business Process Outsourcing (BPO) companies in the Middle and Far East, understand the importance of the “Customer” and therefore, with many years of accumulated expertise in serving YOUR customers, we always strive to deliver high value-based, distinct & innovative BPO services! To fulfill its vision of becoming one of the leaders in its industry, ETISAL International has managed to shift its paradigm and service offerings to ‘customize’ solutions that uniquely meet each customer’s outsourcing business needs to help them focus on their core businesses and better serve their customers. In addition, we focus with deep attention as to when, where, and how to serve our customers through our global coverage and understanding of the uniqueness of various cultures bundled with various industry best practices. Along with that, our family also focuses on their commitment to providing our partners with first-class quality, increasing the value of their clients, appreciating the value of human capital, implementing top notch best practices and state-of-the-art technologies in whatever industry or field our clients serve! ETISAL International continuously works internally and externally on enhancing its management and operational standards, whether in transparency with our clients, flexibility in operations, integrity in our activities, passion to serve, and last but not least, exceeding our clients’ expectations!
1001 to 5000 staff
Naos Solutions
We are experts in managing customer relationships and customer experience. Our company’s journey began in Egypt in 2007. It was then known as NAOS Marketing, a small contact center supporting a marketing consulting firm. Over the years, the company grew steadily and is now recognized as an expert in Customer Experience with 1,300 contact center agents in Cairo and Barcelona. We expanded our service offering by adding business lines in which we have accumulated considerable know-how during our previous years of operations. This is why NAOS Marketing became NAOS Solutions, with three leading brands- NAOS Customer Experience - NAOS Talents - NAOS Digital In each of our business lines, we consistently strive to provide our customers with a unique experience that stands out for the excellence and innovation of our services.
1001 to 5000 staff
Perfect Solution Llc
Perfect Solution provide outsourcing solutions and services which help our clients to be more efficiently in managing their business information and associated processes. Our solutions and services putting your information to work by delivering the right content to the right user at the right time. Our customers accelerate their time-to-market, increase customer satisfaction, enhance supply chain efficiencies and reduce operating costs – improving their overall competitive advantage. We provide the best quality call center process outsourcing for our clients by focusing in two main quality. The first one is continuously sustaining, rewarding and developing highly skilled teams. The second one is continuously following the best practice and latest technology. Perfect Solution provide wide range of services including both inbound and outbound calls supported with (SLA) & (KPI’S). We provide bilingual services in English and Arabic. As specialized in business process outsourcing, we understand the customer’s sensitivity in the dealing with the various providers. From this perspective we build the suitable process, team for each client to provide the following services- Inbound Services and Sales - Outbound campaigns B2B and B2C - Technical support We provide clients with- Higher quality telephone and web-based customer service and sales operations - Lower base operating costs - Maximum customer value We deliver through- Specialized computer telephony technologies - Call center development experience - Human resources management and process expertise Perfect Solution is your right partner helping your organization to achieve business objectives with greater cost efficiency and risk mitigation and we acts as an extension to your company; its trained and certified agents fulfill all your needs, 24/7.
201 to 500 staff
Athear
Athear is now InteLogix—a global BPO company redefining what it means to deliver customer experience excellence. With nearly seven decades of expertise in the BPO industry, InteLogix partners with leading global brands to provide human delivered, digitally enabled BPO services that enhance customer loyalty, increase efficiency, and drive sustainable growth. Our solutions span the full customer lifecycle, from customer experience and technical support to back-office operations, CX innovation, and managed security services. By combining intelligent automation, analytics, and human insight, we help businesses create scalable, resilient operations that adapt to evolving customer and market needs. With an expanding global delivery footprint across North America, Asia, and now Cairo, Egypt, InteLogix delivers consistency, cultural fluency, and operational excellence—helping brands connect with their customers in more meaningful ways.
51 to 200 staff
Caravan Expo
Outsourcing with Caravan Expo. With our Global presence, allowing us to offer scalable operations tailored to your time zone and market needs. We possess deep technical experience in Industrial automation and software development. We are present allover the Globe, our capabilities allowing us to offer scalable operations matching your time zone and market requirements. We follow industry standards and developed a set of best practices that enable our teams to provide you with efficient, high quality services. We set our standards to the highest industry standards and created a set of best practices that help our team to provide efficient, high quality and on time services.
11 to 50 staff
Keys Payroll
Payroll services for Egypt, provide our clients with the relief that their monthly payroll calculations and payments are taken care of. We use professional computerized payroll software for recording and keeping proper payroll records and extracting various payroll reports-Assist in registration and de-registration of employees with the social insurance authorities - Proper payroll records maintenance - Monthly or weekly payroll calculations - Tax guidance - Payslips are electronically or manually provided to employees/clients- Legal reports/reconciliations - Payment of social insurance and related costs to local authorities Professional Employment Organisation (PEO) service provides solutions to help businesses manage their HR responsibilities. Keys Payroll LLC relieves its clients of time consuming HR tasks, and helps its clients focus on their core business activities- Hires staff on behalf of clients under Keys Payroll LLC’s local entity in Egypt, prepares the employment contracts which is in adherence to labor law rules in Egypt, conducts all post-hire activity, including necessary paperwork - Customizes employment contracts to client requirements - Registers staff at social insurance authorities, gets their documentation processed - Calculates employee taxes and social insurance and monthly gross to net salaries - Pays their monthly dues to both social insurance and tax authorities - Keeps track of their annual leave balances - Can provide private medical insurance upon clients’ requests - Guides its clients regarding labor law and government’s rules and regulations by which we all must abide - Guides and relieves client of termination procedures when required. Keys Payroll LLC provides HR consultancy and compliance in Egypt. As a firm, we produce hundreds of payslips per month and have clients ranging from companies with 1 employee to a few hundred employees.
11 to 50 staff
Outserving Plus
Our Mission: Formulate professional partnerships in Human Resources which consistently; 1. Foster productive cultures with engaged employees 2. Support management decision making 3. Enhance businesses ‘ growth with lowest cost and risk 4. Reach great customer experience Our Vision: Drive outsourcing services to a new era that can take business to new levels of growth and great customer experience Our Values: 1. Accountability, The obligation and willingness to accept responsibility for our own actions with the client. Agility, Continuous and systematic adaptation and entrepreneurial innovation to maintain competitive advantage. Consistency, Deliver and repeat the offered service to the client and maintain high level of quality at different times and circumstances. Integrity, Act honestly and transparently in all actions and Upholding to strong ethical principles and values. Collaboration, Work together with the client in achieving a defined, common business purpose. Main Services: A. Outsourcing o Payroll Administration o Personnel Administration o Social Insurance o Medical Insurance o Work permits o Workforce Reports o Safety and Uniform Supplies administration o Employees Self-Services o Performance Management B. Recruitment C. Special HR Consultations o Personnel and Labor Law Audit. o Design Performance Management model. o Develop Job Descriptions, KPIs and competencies. o Engagement surveys. o Design a competitive and attractive pay structure. Why Outserving plus? 1) A partnership that helps you stay ahead 2) Plug-and-Play Solution for outsourced HR services 3) Powerful HR technology and data-driven insights 4) Mitigate Legal Risks 5) Dedicated HR expertise
51 to 200 staff
Worx Outsourcing
WORX Outsourcing services allow organizations to reduce their operational costs, focus on their core business while mitigating risk and leveraging access to a higher class of capabilities and knowledge.
201 to 500 staff
Citpeak
citPEAK provides offshore outsourcing services to European Markets, the company vision to be a leader in business outsourcing services in next five years
51 to 200 staff
Cxperts
Our dedication to delivering the best customer experience and leading our clients to accomplishments makes us Quality driven and always the Number 1 choice for delivering the highest quality suitable for most developing and growing businesses.
51 to 200 staff
Data Entry Hub
Data Entry Hub is the leading BPO company located in Cairo, Egypt and was founded in Jan 2020 by Contalents Llc. We are specialists in providing services like offshore data entry outsourcing, online data entry, offline data entry, typing services, data collection, transcription services, web research, etc.
11 to 50 staff
Talent Supplier
Talent Supplier is a premier outsourcing and offshoring firm that provides top-tier software development talent to clients seeking innovative solutions to their technical and budgetary challenges. We pride ourselves on being more than just an offshoring provider; we are a strategic partner dedicated to your success. Our team comprises highly skilled professionals who bring a blend of elegant design and functional expertise to every project. We are committed to delivering and maintaining software solutions that align with your business objectives and exceed your expectations. As your trusted technical partner, Talent Supplier empowers you to create and deliver high-value, cutting-edge products that meet the evolving needs of your clients. Our comprehensive services include custom software, web, and mobile application development, all tailored to drive your business forward. Choose Talent Supplier as your success partner, and let us help you transform your software development challenges into opportunities for growth and innovation.
51 to 200 staff
Televirgins
TVS was established to solve business predicaments through its highly effective team of experts. Our aim is to help businesses grow with guaranteed quality by offering distinctive A to Z solutions. We want to enable companies to reach new heights and build long-lasting relationships. Our current services include- Virtual Support (Telemarketing & Telesales)- Customer Service - Back Office Services - Medical Industry Services
11 to 50 staff
Mavens Consulting
Mavens Consulting S.A.E (Mavens) is an Egyptian-based Business Process Consulting firm founded by a team of industry experts who helped over 100 organizations from Egypt, Middle East & Europe establish their contact centers, centers of excellence and back office operations in multiple locations. Mavens offers multiple consulting services ranging from site selection and readiness, systems and technology review, organization structure strategy, business process design, capacity planning, talent acquisition and retention, knowledge transfer and training, Performance Management and Quality Assurance consulting services. Mavens cater to clients all across the Middle East out of its headquarters based in Cairo, Egypt.
1001 to 5000 staff
Afkar Technology
AFKAR TECHNOLOGY is a trusted outsourcing partner providing scalable, high-quality tech solutions from Egypt. We specialize in delivering dedicated development teams, managed software services, and cloud infrastructure to clients worldwide. As a strategic nearshore partner, we combine deep technical talent with cost-effective delivery models — enabling startups and enterprises to scale efficiently, reduce time-to-market, and optimize operational costs. Our services include: Dedicated Teams — Augment your team with skilled developers, engineers & IT specialists Managed Software Services — Custom software development, maintenance & support Cloud & DevOps — Scalable infrastructure, automation & performance management Why AFKAR? Access to top tech talent Flexible engagement models Competitive pricing English-speaking teams Transparent, reliable delivery
201 to 500 staff
Elevate Holding
We are Elevate Holding, a leading provider of Business Process Outsourcing and customer experience services in Egypt, serving clients across North America, Europe, Middle East & North Africa. Since our establishment in 2018, we have been dedicated to providing top-notch contact center services. Over time, we have expanded our suite of offerings to include a wide range of services such as Omnichannel customer experience, Human Resources Outsourcing (HRO), IT Outsourcing (ITO), Project Management Outsourcing (PMO), Finance & Accounting Outsourcing, Marketing Services Outsourcing, and more. Our goal is to help companies enhance their performance and increase their ROI. At Elevate, we understand that our skilled talents are our most important assets. We believe in nurturing and empowering our employees to deliver premium services to our clients. With a dedicated team of experts, we strive to provide end-to-end solutions that meet the unique needs of each client. Join us on our mission to elevate your business to new heights.
201 to 500 staff
Impact Worker
Providing Digital Mircrotask Labor for Owners of Big Data
1 to 10 staff
Leo Trading Agency
Leo is a LLC specialized in trading agencies and operating franchise model. Vodafone partner since July 2012. Owning & operating 31 Vodafone express stores across Egypt. Import & Export. Outsourcing Recruitment.
201 to 500 staff
Skyline Bpo
At Skyline BPO, we believe that collaboration is key to success. We work closely with our clients to understand their challenges and goals and develop solutions that are tailored to their unique needs. Our approach is transparent, results-driven, and designed to help businesses thrive.
501 to 1000 staff
Teleoceans Llc
Teleoceans is a company that provides software solutions alongside with technical and customer support services that is ended to provide flexible, robust and reliable customer services. Here in Teleoceans we have worked with many clients in different countries such as Egypt, USA, UAE and KSA. We use artificial intelligence to increase your customer experience and boost your business. We help your customers not only to find support but also have the best customer experiences.
11 to 50 staff
First Egyptian Engineering Company
Since 1986, First Egyptian Engineering has been serving the energy, construction, telecom, airline and other industries in Egypt and the Middle East. We specialize in Outsourcing and Payroll Administration services. We have a staff of over 75 and currently around 1600 contract personnel on our payroll including many expats working for several international clients. From our inception & throughout our history, the mission we have set for ourselves has always been to provide internationally acceptable quality services at competitive prices. Please contact us for more details: Emails: doaa.wageeh@first-egyptian.com yasser.seada@first-egyptian.com info@first-egyptian.com
1001 to 5000 staff
