Outsourcing and Offshoring Consulting in Jordan

Wuduh

WUDUH is a global Business Process Outsourcing (BPO) company helping enterprises accelerate growth, strengthen operational efficiency, and enhance customer experiences through scalable, secure, and tech-driven solutions. Our mission is to empower businesses with smarter, faster, and cost-effective 360° solutions that deliver operational efficiency at every touchpoint. Beyond our partnership, we aim to be the growth engine that drives your success. With offices in Jordan, the U.S, Mexico, the Dominican Republic, and the UAE, we combine multilingual capabilities (English, Arabic, and Spanish) with a deep understanding of regional markets to deliver agile outsourcing that adapts to every client’s needs.

1001 to 5000 staff

Fone Fluent

Welcome to Fone Fluent, where we redefine excellence in business process outsourcing (BPO) and offshoring solutions. With a commitment to delivering exceptional service quality, seamless operations, and unparalleled cost savings, we are dedicated to helping US-based companies optimize their operations and enhance their customer experiences.

51 to 200 staff

I 24 Connect

Established in 2013 in Amman, Jordan as a part of Tawakul group U.A.E.The company provides business process outsourcing solutions to small and large scale establishments with main focus in the fields of customer service,sales, telesales, telemarketing, lead generating and surveying along with back office support, social media, chat support and email support.

51 to 200 staff

Arcane Corporate Services Acs

ACS (Arcane corporate services ) is on a mission to become a leading Outsourcing Service Provider (OSP). With a full range of outsourcing services, consultancy and business process outsourcing, ACS is building outsourcing relationships that are evolving into strategies for its client to stay ahead of the competition. From defining the outsourcing strategy to carefully monitoring key performance indicators to measure improvement, ACS is the right partner that offers you flexibility and creative business solutions using leading edge technologies.

11 to 50 staff

Crystel.Co

Crystel emerged as a leading Outsourcing Service Provider (OSP) since its establishment in Jordan in early 2007. With a full range of inbound and outbound contact center services, consultancy and business process outsourcing, Crystel is building outsourcing relationships that are evolving into strategies for its client to stay ahead of the competition. From defining the outsourcing strategy to carefully monitoring key performance indicators to measure improvement, Crystel is the right partner that offers you flexibility and creative business solutions using leading edge technologies. In recognition of its achievements, Crystel won the 2008 Middle East OSP of the year award for its outsourcing architecture, process improvement techniques, and its highly successful outsourcing relationships attained. Crystel is also the service provider chosen to serve the e-Government of Jordan. Crystel's backbone is dependent on its highly experienced professionals, their value added knowledge, superior infrastructure and cost-effective tools that help manage its client needs in a highly professional and secure manner, and adhering to the highest quality standards.

1001 to 5000 staff

Csmena

CsMena is a professional company specializing in the provision of communication management services and solutions in Jordan. Since our incorporation in 2018, we have offered outstanding outsourcing services at the highest level in the industry. Our call center offers the highest standards for incoming and outgoing calls. We have also made massive investments in staff training to ensure that our clients get the best service. We clearly understand that outsourcing business only succeeds when the service provider works hand in hand with the client and therefore we value our partnership with clients. We offer business process outsourcing and call center outsourcing services in the Gulf Countries, Middle East, and Europe. All these services are made possible by our able team of professionals who are diversified and flexible enough to deal with a wide range of clients. Our clients involve startups, small-sized, medium-sized, and large-sized businesses mainly in E-commerce, healthcare, telecommunications, and the hospitality industries. We deliver our call center services through different communication channels which include e-mail, chat, phones, web, and social media. Our quality service has seen us acquire numerous referrals, new clients, and retain our current clients. We are a multilingual workforce across various delivery centers in Jordan. We serve clients from different industries in the Middle East, Europe, and GCC. We provide key solutions to our clients ensuring that their customers are satisfied. CsMena is committed to providing services that exceed the requirements and expectations of our clients. In the part of our commitment to improving our quality and information security, we are a full-fledged COPC ® ISO ® 9001and ISO ® 27001.

1001 to 5000 staff

Migrate

Migrate, based in Jordan, is a leading business knowledge and networking company that provides innovative business support to its clients in the Middle East and North Africa region and other international markets. As a one-stop-shop for Outsourcing Services, Migrate offers the following services: 1. Corporate Services - Business Support - Financial Services - Corporate Affairs - Human Resources - Office & Infrastructure Solutions 2. Networking Services - Investment - Regional & International Networks Migrate provides clients with business solutions to facilitate their market expansion while reducing costs and risks. Migrate collaborates with a network of partners that provide it with direct access to thousands of businesses worldwide. Our focus is on reliability and delivery, ensuring you to focus on growing your core business!

1001 to 5000 staff

Riverhead

Riverhead is a curated online platform that matches leading businesses seeking specialized expertise with pre-vetted independent consultants and technologists in the domains of Management Consulting and Data & Analytics in Saudi Arabia and the Middle East. Our expert matching process is human-led, digitally enabled, and incredibly detailed. Rooted in our competency mapping approach, we filter candidates through a well articulated matching engine to fulfill our client’s requirements – striving for accuracy at every match. Being part of Riverhead’s expert network means exclusive access to projects and opportunities with international consultancies, large tech giants and leading businesses. You will be able to attain the world’s best minds and skills to be immersed in the Saudi and GCC context right at the source. Let's converge at this intersection of knowledge and make waves in the industry.

11 to 50 staff

Golden Gate

توريد موظفين نظافة لجميع القطاعات بالإضافة إلى توفير موظفين التحميل والتنزيل و التعبئة والتغليف لتغطية كافة المتطلبات اللوجستية

201 to 500 staff

Arabwork

Arabwork is at the forefront of revolutionizing employment and offshore team-building practices across all job roles. While we began with a focus on developers and software engineers, our expertise extends to a wide range of positions, and we are committed to helping build and grow partnerships by assisting with recruitment and team-building through our services. We actively seek out the most talented professionals who demonstrate a relentless pursuit of excellence and foster this elite spirit within our organization. Our commitment to customization sets us apart; we meticulously tailor, construct, and oversee your team to precisely match your unique requirements and objectives. Whether you opt for full-time or part-time engagement, your dedicated team operates exclusively for you from our cutting-edge company premises. Designed to emulate a contemporary workspace, our environment is equipped with the latest office technologies, ensuring optimal conditions for productivity and innovation. With Arabwork, expect nothing less than exceptional service and unwavering support as we collaborate to turn your vision into reality, setting new benchmarks for success in the process

51 to 200 staff

Thequickwins

We are specialized in outsourcing a skilled candidate in the areas of accounting advisory and management consulting. While competition can be healthy, sometimes you need a helping hand. We collaborate with you and overcome the challenges together one team. You need a team that is up and running from day one. We bring tailored knowledge in the government accounting, market challenges and stakeholder management. Our database has a growing and a strong database of candidates ranging between juniors members to highly qualified caliber ready to support. We are backed by extensive expertise. Our management has access to leading professional firms in the region. We are mobile. We can either work remotely to considerably reduce the cost, or deploy our teams with no restrictions on travel.

11 to 50 staff

Nashmi Cs

NashmiCS is a professional service company with a strong reputation for providing excellent service and quality services to the customers and clients through their services and through their facilities in order to ensure the service is provided to all of our clients as well and as a partner's requirements from us as is the required We are a good provider of call center services, Customer, contact moderators, Chat, email, and social media solutions. We have a great team of experienced and expert skills, supporting, professional

201 to 500 staff

Cherrylink - Contact Center Solutions Company

Cherrylink is a contact management and business support service company that delivers qualitative customer service across all industry segments inside and outside of Jordan - mainly targeting the MENA region. Supported by the most advanced technology, Cherrylink is able to deliver a distinguished multi-channel service via voice, live chat, e-mail and social media management. The Cherrylink team believes in living the experience of every client with a full brand alignment to deliver ideal service. Our agile model enables our clients to promptly accommodate to the market needs and maximize the cost benefit out of every outsourced activity. At Cherrylink we listen, we learn, we find solutions.

11 to 50 staff

Id Outsource

ID outsourcing is a leading HR outsourcing provider in the region, Transform your employee experience and access the latest in HR Technology and Advice. Our HR outsourcing solutions ensures that your business has access to amazing HR support all for a flat yearly fee.

1 to 10 staff

Prime Five Garment Manufacturing Co

1 to 10 staff

Iconics Group

IconiCS Group is a professional Business Process Outsourcing (BPO) and Contact Center services provider based in Amman, Jordan, with over five years of experience in delivering high-quality customer experience solutions. We specialize in inbound and outbound call center services, live chat and social media support, technical support, back-office operations, data entry, telesales, and multilingual customer service. IconiCS Group supports clients across the Middle East, Gulf countries, the United States, and China, with a strong focus on the e-commerce sector. Our mission is to help businesses scale efficiently, improve customer satisfaction, and achieve measurable operational results through skilled teams and performance-driven processes.

51 to 200 staff

Boreen Consulting

Our GEO/ PEO services enables clients to facilitate their growth while managing employees who work and collaborate abroad. Effectively eliminating the headache of logistics and unnecessary cost, as it reduces related risks. Also we are provide payroll strategies designed for clients’ expansion. that enables them to standardizing processes to gain Economy of Scale/ Scope across all Geo-areas. The consistency and reliability using data-driven payroll allowing our clients to streamline the process across the region.

11 to 50 staff

Max Asp Africa Pty Ltd

Max ASP Africa was a subsidiary of Max ASP GmbH (Germany) from 2008 to 2016. Max ASP is a professional B2B TeleSales company with a strong focus on the IT and machine building industries and longtime experience. The internationally orientated company is located in Ulm, Germany with a subsidiary in Ireland. Mas ASP specializes in B2B lead generation, direct sales and channel management for products and services in need of explanation. All sales actions are measurable in depth through the dynamic and holistic business process management.

51 to 200 staff

Irole

At iRole, we provide reliable business support for SMEs while creating flexible, remote work opportunities for women across the region. We partner with small and growing businesses to handle day-to-day operational tasks, so founders and teams can focus on growth, not admin. Our services cover Lite Operations, including administrative support, scheduling, CRM updates, data management, lead lists, customer follow-ups, and basic bookkeeping, with Executive Assistant support available for selected clients. At the same time, iRole is committed to redefining how women access work. We create structured, flexible remote roles supported by training, clear processes, and ongoing management, enabling women to build sustainable careers regardless of location.

1 to 10 staff

Ams Call

AMS is an outsourced customer service company originally founded in Amman-Jordan, mainly focus on Contact Management Solutions (CMS) and Business Process Outsourcing (BPO) services that enable SME to grow and expand their horizon. In today’s world of rapid dynamic changes, AMS has become a leadership in Contact Center management, E-commerce business support and business localization in order to enable our clients to perform better and deliver more to their customers. We provide outsourcing solutions across a broad range of specialized industries to assist clients in identifying, capturing - expanding their customer base and ultimately delivering an exceptional customer experience. We keep an eye on technology advancement, and the other one on changing in customer preference to employ the right technology tools with the right customers approach for you. When it comes to Localization, we adapt your product or service to meet the needs of a particular language, culture and other requirements of a specific target market of desired population. We make it "look-and-feel" local. With E-commerce Support, we organize inquiries, prioritize responses and drive more deals for your e-commerce store."We create a unique, flexible and memorable user experience"

11 to 50 staff

Michel Sindaha & Co

One of the oldest and best firms in Jordan, MS & Co,CPA is staffed and managed by experienced Certified Public Accountants. Our practice has evolved into a worldwide consulting leader and a member of HLB International, a worldwide organization of Accounting firms and Business Advisors with over 1,800 partners in 100 countries. At MS & Co,CPA, we view our consulting services as an ongoing, collaborative process. We listen to our customers then we design our services to meet their needs. To help our clients run efficiently and accurately, we also provide a full range of services including: Strategic International Tax Planning, Federal/State Tax Compliance, IRS examination defense, Financial Statement Assurance services and Industry specific consulting. When you choose MS & Co,CPA, you get more than a CPA firm built around quality and integrity. You get our commitment to your long-term needs.

11 to 50 staff

Centric Prime

Who We Are? Centric Prime is a remote staffing agency that helps businesses in the U.S. and MENA region hire and manage top talent from Jordan. We specialize in providing skilled professionals in roles such as sales, customer service, digital marketing, social media management, virtual assistance, IT support, and more. Our mission is to empower companies to streamline operations, reduce costs, and scale efficiently by building high-performing remote teams. We handle recruitment, onboarding, HR, and payroll—so our clients can focus on growth while we take care of the rest. At Centric Prime, we’re not just connecting businesses with talent—we’re creating opportunities that drive success on both sides.

11 to 50 staff

Omnex Technology

Omnex combines extensive knowledge in business excellence practices with deep industry experience to build and strengthen client capability

51 to 200 staff

Leadom

Leadom is a sales enablement partner helping B2B companies grow through expert lead generation, appointment setting, RevOps Consulting, Cold Calling training & coaching. Let’s unlock your business potential together! Our Services: Revenue Department Design & Setup B2B Lead Generation B2B Appointment Setting Cold Calling Training & Enablement CRM Implementation & Revenue Ops Revenue Consulting (Fractional) Get in touch to explore how we can help your business thrive! Contact us at: Marhaba@Leadom.co

1 to 10 staff