Outsourcing and Offshoring Consulting in Kenya

Ideon Limited

Our services help businesses expand and optimize operations We are providers of end to end business enabling services that helps businesses to expand and optimize operations across different industries. Our services include: COLLECTIONS OUTSOURCING SOLUTIONS Outsourcing Collections and recovery of debtors helps organizations enhance efficiency and leave them focus on critical business growth initiatives. FINANCE & ACCOUNTS OUTSOURCING To optimize performance, IDEON offer customer centric finance and accounts outsourcing solutions that help them focus on other core business. PAYROLL SOLUTION Outsourcing payroll is a common strategic practice for employers for many reasons. Perhaps most importantly, the decision saves valuable time, cutting hours of administrative work each pay period. HR OUTSOURCING SOLUTIONS At IDEON, We follow strict code of ethics, confidentiality and practice standards in the delivery of services to clients.

51 to 200 staff

Image Registrars Ltd

Established in 1993,we are the leading securities registrar and secretarial services provider in Kenya. Serving our clients is second nature to us and thats why we have continued to invest in state-of-the art technology coupled by a team of dynamic and dedicated professionals to offer unrivaled services. With our capacity serving over 63% of all investors and shares traded by companies listed on the Nairobi Stock Exchange –NSE and over 100 private companies not publicy listed you can be sure that we have the experience and dedication to continue offering value to our esteemed clients. Whether you are a shareholder looking for information,a prospective company about to be listed or an existing listed company considering our services we invite you to be part of our winning team. Please choose an appropriate menu at the top for more information.

51 to 200 staff

We Are Oasis

We’re here to take your business to the next stage, whether hiring new employees for your project, setting up shop in a new location, or navigating complex regulations. We’re not just business experts - we’re also passionate about connecting the young and tech-savvy with the endless opportunities of the digital economy. We’re all about making your business expansion a breeze!

51 to 200 staff

Horizon Contact Centers Ltd

Horizon is an on demand international Contact Center and (BPO) Company. We have a world-class facility within Nairobi, Kenya deploying best of breed technology to run operations 24X7X365 days servicing the global market. Our Processes, Infrastructure and Technology have been designed and built specifically to create an environment of efficiency and effectiveness. Our services include but are not limited to: • Customer Contact BPO - We provide Inbound and/or Outbound contact centre services for voice, email, chat and paper mail. • Finance and Accounting BPO • Procurement BPO • HR and Payroll BPO • Learning & Training Outsourcing • Analytics The state of the art facility has over sq ft and the scalability to house over 1,200 agents,making it the largest Outsourcing BPO in the entire region. We have over sq/ft dedicated to Training and Recruitment departments enabling us to process large intakes of staff and train them within a short period of time increasing the "go live" period during transition. We believe strongly that the core of our business is our people. In this line, we have created an environment that will allow our staff to enjoy their stay such as: on-site Bistro, Internet Café, Chill Out Zones, Library Study and an Infirmary. The Management Team has a combined experience of over 60 years in the Outsourcing/BPO sector. They have collectively amongst themselves implemented, operated and managed projects in the U.K, U.S, South Africa, India and Kenya. We have a complete redundant electrical infrastructure with dual backup UPS, Generators all geared to improving high quality service to our clients. We invite you to contact us and find out why choosing Horizon can benefit your business, your customers and your bottom line. Kind contact us on: Tel:+254 (20) 698 E-mail: info@horizoncontactcenters.com.

51 to 200 staff

Rawliam Customer Support

Comprehensive Social Media Customer Care Service including live Facebook, Twitter, chats, emails and even whatsApp administration. We also offer remote Customer support

1 to 10 staff

Ecom Services Ltd

Our mission is to enable our clients to lower their cost base and improve their service response times. Our goal is to be the market leader in business process outsourcing for online dating, social networking, and e-commerce companies. Our strategy is to immerse our team within our clients business to ensure a thorough understanding of both their business and customers. Combining a shared business goal with dedicated and experienced staff, we ensure that the client's business needs are fulfilled and objectives are achieved. Our experienced team provides high quality, timely back office support services to help companies increase their cost efficiencies and improved service. By allowing our clients more freedom to manage their core business, this ensures a better overall experience for their customers.

51 to 200 staff

Cfo Innovation Partners

Mission Statement: Our mission is to empower individuals and businesses in Africa by offering comprehensive financial literacy programs, promoting inclusive financial services, and providing fractional CFO services. We aim to equip people and organizations with the knowledge, tools, and resources they need to make informed financial decisions, achieve their economic objectives, and contribute to the economic development of their communities. Vision Statement: We envision a future where every individual and business in Africa has access to effective financial education, inclusive financial services, and expert financial management support. Our vision is of a robust and equitable financial ecosystem that drives sustainable economic growth, reduces poverty, and promotes prosperity across the continent.

1 to 10 staff

Nextbewe

Nextbewe is dedicated to revolutionizing talent acquisition and team building for companies of all sizes in Nigeria. Our mission is to connect exceptional organizations with highly skilled professionals, empowering African talent for global operations. What sets NextBewe apart is our commitment to cost-effectiveness. We understand the importance of maximizing resources without compromising on quality. At NextBewe, we believe in the power of customized and affordable team solutions. Our expertise lies in assembling teams that meet your unique requirements while delivering exceptional value at an affordable cost.

51 to 200 staff

Stroben

11 to 50 staff

Vuba Solutions

Your Back Office & More, for Logistics, Sourcing, Market Research, Product Activation, Admin Support, Project Management, Digital Content & Digital Marketing.

1 to 10 staff

Scale Catalyst Solutions

We provide agile, high-performing trained teams that combine global talent with modern efficiency at 50% cost for AI Integration, Customer Support, Data Labeling and many more. Can we support your business?

51 to 200 staff

Smartserve Global Outsource

Smart Serve Global specialises in connecting businesses with inno- vative global talent solutions. From recruitment and talent integration to cutting-edge technology services, our comprehensive approach ensures clients can scale their operations efficiently and strategically.

51 to 200 staff

Jawabu Best Limited -Jbl

We provide Smart Outsourcing Solutions of the following services: 1. Outsourced Labour Management 2. Integrated Facility management 3. Business Process Outsourcing

1001 to 5000 staff

Kencall

KenCall is Kenya's first international contact center and serves clients in the US, UK and Kenya. It has built a world class facility within Nairobi and deploys state of the art technology to run its operations.* Customer support * Live chat support * Database management * Software development * Business Process Outsourcing (BPO)* Financial analysis * Business competitive research * Business service audits

201 to 500 staff

Nakama Tech

At Nakama Tech, we believe customer experience should feel like a partnership — not a transaction."Nakama" means comrade, companion, ally — and that’s exactly how we work. Side by side. Heart and hustle. People and performance. From our Centre of Excellence in Kenya, we deliver multilingual, AI-enabled CX that doesn’t just tick boxes — it builds loyalty, scales with confidence, and respects the human on both ends of the line. We’re ISO, HIPAA, and GDPR certified, offering full-stack support that’s secure, seamless, and always-on. And here’s the difference: we’re not just handling calls — we’re driving customer outcomes: conversations that convert, support that satisfies, and service that scales. From inbound customer care to outbound sales, lead gen, and technical support, we go beyond BPO expectations.

1001 to 5000 staff

Pmgogo.Com

At Pmgogo.com, we are passionate about helping businesses thrive in this digital world. As a leading provider of comprehensive digital solutions, we specialize in driving tangible results for our clients through innovative strategies, creative execution and on-demand technology. Our scope of work include, Software Development and Maintenance, Web and Mobile App Development, Quality Assurance (QA) and Testing, Cloud Services and Infrastructure Management, Generative AI (GenAi), Data Analytics and Business Intelligence, Cybersecurity and Information Security At PmGoGo, we combine the power of creativity with a data-driven approach to deliver exceptional results in the digital realm. With a deep understanding that data holds the key to unlocking valuable insights and driving impactful strategies, we leverage advanced analytics and cutting-edge tools to inform every decision we make.

11 to 50 staff

We Are Ants

Entrepreneur! We want to change the world with you! Ants' mission is to create high-value synergies with American & European startups to grow with them, recruiting talent and outsourcing departments such as customer care, sales (Customer Service), content marketing, operations and It (engineering). We are Ants is an International consulting for a smart solutions. HR People Accelerator We work with startups to co-create agile, functional and scalable cultures, high performing teams, sustainable structures and useful processes focused on people, users and business results.

501 to 1000 staff

Actriv Kenya

Actriv Kenya Limited is a leading provider of Business Process Outsourcing (BPO) and Recruitment Process Outsourcing (RPO) solutions, offering top-notch, cost-effective services to businesses globally, with a primary focus on U.S-based startups, SMEs, and companies in healthcare, IT, and professional services. Our unique value lies in our ability to integrate seamlessly with your business culture while leveraging advanced AI capabilities and 24/7 operations. At Actriv Kenya, we help companies scale efficiently by providing a range of tailored outsourcing services that ensure cost savings without compromising quality. With a commitment to customer satisfaction, transparency, and accountability, we deliver solutions that align perfectly with your business goals. Our comprehensive services include Customer Support, Healthcare Support, Technical Services, Staffing and Scheduling, and more. Whether you're looking to outsource complex administrative tasks, enhance your customer service, or integrate AI-driven solutions, Actriv Kenya has the expertise to help your business thrive.

1001 to 5000 staff

Adept Technologies Kenya

We are a technology-driven business process outsourcing company that leverages digital solutions to help clients address their business core functions, while also providing employment opportunities for young people in our community. We are specialized in doing the following services for clients- Data labeling & image annotation for machine learning- Records digitization, scanning and uploading - Contact centre services for customer support - Transcription of audio files to text eventually combined with translation e.g. interviews, court cases - Subtitling of video for both commercial and entertainment We understand that time is important to our client hence we provide all services within an agreed turn-around-time. Purpose Statement We exist to coach, mentor and empower young people. Mission Statement To advance the adoption of digital solutions as we provide employment, personal and professional skills development opportunities to the youth. Our Values In everything we do, every day: • We are dependable and bring our best effort to every task. • We are solution driven, always seeking new and better ways to offer value. • We listen to our internal and external partners and work together to achieve. Social Impact We are a social enterprise committed to fair and diverse selection of our staff as well as their development, motivation and recognition. We provide employees with the tools, training and support to achieve excellence in delivery of work resulting in satisfied customers. We recruit, grow and nurture talent and more importantly, expose young people to opportunities. By doing so, scores of Kenyan youth are able to earn a living, and improve their living standards.

51 to 200 staff

Fervid Virtual Assistant

Fervid VA is on a mission to help busy individuals, entrepreneurs and executives accomplish everyday tasks fast so that they can free up their time to concentrate on growing their lives and businesses. With over 10 years of experience in the field, Fervid VA offers quality work on time and within your budget. We have experience and expertise in a wide range of fields that will ensure that you are able to accomplish tasks without using much of your time as your business grows. We offer remote virtual assistant services, and once you engage Fervid VA, you will be able to relax as we do the work.

1 to 10 staff

Kryptonite Outsourcing

Kryptonite Outsourcing, located in Nairobi, Kenya, is a leading staffing agency offering both onshore and offshore solutions tailored to businesses of all sizes. Since its establishment in early 2023, the company has rapidly expanded, currently serving 11 clients across various sectors, including real estate, insurance, debt collection, public service, and NGOs. Kryptonite Outsourcing provides a wide array of services, including cold calling, debt collection, administrative support, call center operations, IT/software development, social media management, accounting, and telemarketing. Our virtual assistants, selected with care by our talent acquisition team, are highly skilled in English communication and come with a robust background from top BPOs. Under the leadership of Swiny Ayiera, Kryptonite Outsourcing is dedicated to delivering exceptional results and upholding our commitment to client satisfaction, reflected in our promise:"We break our backs for you." With a team of over 50 remote professionals, we are committed to providing tailored and efficient staffing solutions that meet each client's unique needs.

51 to 200 staff

Smart Staffing Support

With over 30 years of experience in the BPO industry and a global presence spanning five offices worldwide, we take pride in delivering unparalleled services to our clients. With the ability to staff thousands of seats, we have the resources and expertise to handle any project, big or small. Our commitment to transparency, compliance, and client satisfaction is reflected in everything we do, and we are always striving to exceed expectations and drive success.

1001 to 5000 staff

Yppeople

Connecting Recruits with their Future Employers Manpower Outsourcing Recruitment Trainning

501 to 1000 staff

Sahihi Managed Services Ltd

Quality, Speed and Reliability - the cornerstones of our approach to Managed Services and BPO. Our team consists of professionals with extensive experience in a diverse range of vertical domains, back office processes and process migration. State-of-the-art technology with high levels of infrastructure redundancy combined with stringent standards of quality and compliance ensure consistent and timely delivery of output. Data Processing We provide High Quality, Time Bound and Cost Effective data processing services. Our service includes Check, Insurance Claims Processing, Medical, Market Research, Warranty, Order Forms processing. Subscription Membership/Registration Forms Surveys/Questionnaires Web Research We can cater to general, marketing, educational or technical based web research services. Types of web research services delivered by us are data extraction, web scraping, data mining, data scraping, data collection, data validation, mailing list compilation etc. Transcription Our Transcription Services utilizes State-of-the-art Infrastructure, Dictation Technology, Well-Qualified and Experienced Transcriptionists, Proof Readers and high-end software technologies to provide end-to-end solutions for Medical, Legal, Business, School and Digital transcription Services. Customer Support We are an expert in multi-channel customer support services, capable of designing and implementing versatile customer care programs. Our understanding of your competitive environment and regulatory frameworks ensures that your business grows not just rapidly but also securely.

11 to 50 staff