Directory · MX
Outsourcing and Offshoring Consulting in Mexico
A register of firms and the professionals working at them in the Outsourcing and Offshoring Consulting sector based in Mexico. Browse the public index, then filter or export on Kipplo.
Companies
228 on file
Call Center Services International
CCSI provides a World-Class Bilingual Workforce, State-Of-The-Art Infrastructure, and Close Proximity to the U.S. Request Pricing (877) 399-3419 Call Center Services International (CCSI) specializes in cost-effective contact center solutions that help achieve performance goals while reducing labor and operational costs. CCSI Staffing solution is strategically located in Mexico, offering a bilingual (English/Spanish) workforce that is professional, performance-driven, and culturally aligned with the U.S, that seamlessly integrates with your operations. Our AI solutions, including Virtual Agents, Compliance Monitoring, Payment Processing, and Document Processing, enhance efficiency and improve customer interactions. SOC 2 Type 2 Certified. PCI Compliant. HIPAA Compliant. ISO 27001:2022 Certified. NMSDC Certified.
1001 to 5000 staff
Support Services Group - Mexico
Support Services Group is a global, omnichannel contact center solutions company founded in 1998 with headquarters in Waco, Texas. Currently, we are strategically located in 10 countries with 20+ locations and employees. Our mission since day one has been to deliver extraordinary customer care to brands that prioritize customer satisfaction and loyalty. With the right People, Technology, and Solutions, we offer unparalleled customer experience to all clients worldwide. We provide tailored, omnichannel solutions for Technical Support, Customer Care, E-commerce and Retail, RMA Management, B2B/B2C Sales, Sales Support, membership services, travel services, and more! We have always been in pursuit of excellence and go to great lengths to recruit, train, and retain top talent. With an impressive and capable workforce, we ensure excellence at every interaction.
10001+ staff
Beliveo Corporation
Beliveo's environment is a place where things happen. We take pride in our culture and the workspace that surrounds us day in and day out. Our young leaders are building Beliveo from the ground up and making a big difference in Mexico and in the world! We encourage everyone to question the status quo, think out-of-the-box, come up with new and creative ways to look at and solve problems. If you’re looking for a place that encourages you to share your ideas, learn from others, be surrounded by positive energy, and balances this with hard-work and results: look no further, this is it! This Page is for talented individuals who want to join our STAFF TEAM! If you’re looking for a job as an Agent, please visit facebook.com/beliveo
1001 to 5000 staff
Redial Bpo
Redial is a full-service nearshore and offshore business processing outsourcing (BPO) company. Redial was founded in 2017 and since then has gained over seats across our 4 locations in Mexico and South Africa with 100% cultural alignment. We aim to be the best nearshore call center in the Baja area by offering top-tier services to lower clients’ operations costs. Redial specializes in providing “Turnkey” contact centers for companies that are looking to outsource their operations at an affordable price.
501 to 1000 staff
Support Services Group
Support Services Group (SSG) helps businesses accelerate growth and earn customers for life through high-touch, outsourced engagement center services. Our leading omnichannel solutions drive success for businesses across the globe. Our teams specialize in back-office support, CX, tech support, business intelligence, revenue generation, collections, and performance management — always with a focus on first-call resolution and customer satisfaction. We’ve done this for over 25 years. We know what works across industries: retail, travel, healthcare, financial services, media, electronics, crisis support, quick service restaurants, and beyond. We’re “On It” We embody an “On It” culture — we prioritize clients, keep promises, and thrive on continuous improvement. Uncommon Value As seamless extensions of our partner brands, we know customer lifetime value drives success. And we speed to proficiency, meeting critical operational KPIs within 90 days. People We recruit, train, and retain a highly skilled and engaged workforce of diverse agents. We’re hardliners for quality. We know the value of empathy. Technology Some brands want to leverage AI early and often. Some want human interactions at every step. Our expertise helps brands take advantage of AI without losing touch with customers. And our highly redundant IT infrastructure gives peace of mind to brands around the globe. Tailored Solutions We collaborate closely with our clients to design and implement programs that raise the bar on customer experience and help them gain a competitive advantage. Partnering with SSG means better CSAT scores, increased loyalty, and higher profitability through repeat business and positive referrals. Our Do/Say ratio is at or near 100%. We keep our word — we call out the risk and offer winning solutions. Get to know us. If you work with us and let us earn your trust, you’ll see your consumer relationships and market position grow — one interaction at a time.
5001 to 10000 staff
Dataxport International Llc
Located in El Paso, TX, DX is a Certified Texas State HUB, DBE, Small, Women & Minority Owned Enterprise. DX provides cost effective and efficient quality BPO services to companies and organizations that are looking to outsource back office functions. DX services are primarily oriented to businesses and organizations which manage information as part of their daily activities. Whether you require managing a mailroom operation, digitizing records, servicing a one-time or an ongoing Data Entry project, building a web-based application, or need to outsource a complete business process; DX is committed to providing excellent quality, fast turnaround and extremely competitive prices. In addition, DX offers its services in Ciudad Juarez Mexico, to companies who are either established in Mexico or seek to significantly reduce costs by outsourcing to an international location.
201 to 500 staff
Gingroup Corporativo
En GINgroup ofrecemos las mejores soluciones integrales de vanguardia en administración de talento humano; de esta manera nuestros clientes pueden enfocar su talento y sus recursos en hacer crecer su negocio, mientras nosotros nos encargamos de administrar su capital humano de manera eficiente. Los colaboradores de nuestros clientes, por su parte, viven mejoras inmediatas en su calidad de vida.
10001+ staff
Gga Solutions
GGA Solutions delivers customer engagement and insights through superior business and staffing solutions. With deep experience and expertise in delivering outsourced nearshore business solutions, GGA Solutions seamlessly integrates into the operational platforms and business processes of its client-partners to connect and strengthen customer relationships. Since inception, the company has maintained a sharp focus on acting as an extension of the business capabilities and people talent of U.S-based businesses that seek to improve, expand and scale operations. The goal at GGA Solutions is to marry the advantages of expertly built and managed nearshore solutions to the business needs of its client-partners. Strategically located less than a mile from the U.S. border and San Diego, California, GGA Solutions has a track-record of success in managing and scaling nearshore outsourcing solutions in key industry verticals such as retail, financial services and telecommunications. The company leverages bicultural talent available in Mexico’s fourth largest metropolis to build flexible multilingual solutions in English, Spanish, Mandarin and Portuguese that deepen customer engagement and strengthen brand loyalty.
1001 to 5000 staff
Gss Global Sales Solutions
is a tech company specialized in providing, and for. An international group with more than employees working in over 38 locations with more than 150 clients. strives to by solving the small everyday problems of businesses and consumers through. The essence of is contained in three simple words that summarize our corporate philosophy, business approach and operating model. as the continuous drive to innovate, research, develop and create value for the market. at the heart of every business. Because Covisian takes care of all the people it comes into contact with: employees, customers and clients. as the result of the experience that creates the interaction between people and technology."." offers high value-added services to clients who require a dynamic, concrete and result-oriented approach to customer management. Starting with the analysis of needs, Covisian identifies solutions in a broad and growing offering: Omnichannel customer services Business development & sales Help desk and digital tutoring Credit management & litigations Our services allow you to and easily. GSS is a former brand of Covisian and is no longer active. This profile is active only for the purposes of employee link to former roles.
10001+ staff
Motiva Contact Centers Official Page
Company Overview Motiva Contact Centers emerges as one of the most reliable solutions in the customer care industry, created by successful and highly-qualified experts with knowledge gained through 20 years of experience in the field. Motiva ventures into a competitive market fully aware of the challenges but with the confidence of a company that knows the industry and that exceeds expectations every time. All types of companies, of any size, can benefit from a streamlined, efficient and cost-effective solution to handle customer care with the same dedication and knowledge as the company itself. That is what Motiva is all about, offering solutions that enable your business the resources to keep doing business. Companies looking for a strong return on investment but who want to have control over their brand and their relationship with their customers, we are the ideal choice. Our Services One of our competitive advantages is our capacity to respond to our customer's needs. We provide a high quality service, focusing our efforts in addressing customer's needs, understanding and resolving complaints, closing sales, do follow-ups, schedule services and a whole range of options available to any type of client in any type of industry. Our expertise not only helps you support your customer service operations, it increases your bottom line, with the increasing use of technology, and the requirement of developing technical support solutions is imminent. Motiva enables you to utilize specialized personnel with technical knowledge base and experience, developing relevant differentiators, brand prominence and sustainable competitive advantages. Motiva guarantees to deliver a high quality technological service by implementing customer care and technical support at high quality standards allowing you to keep doing business.
51 to 200 staff
Contactus Contact Center
Ya nos conoces? Verás. Somos una empresa especializada en diseñar, implementar, operar y optimizar servicios integrales de #BPO y #ContactCenter para los mercados de habla hispana. Nuestro compromiso es convertirnos en tu socio estratégico que te permita enfocarse en tu #CoreBusiness, mejorar tu #rentabilidad, optimizar tus indicadores de desempeño (KPI´s) así como minimizar sus riesgos laborales, fiscales, legales y operativos de operar un Contact Center interno a través de la tercerización de sus procesos de atención a clientes y ventas. Nuestra experiencia de un cuarto de siglo nos ha hecho evolucionar y ser un modelo de negocio que combina un equipo de profesionales expertos enfocados en entregarle resultados, personal certificado en ITIL (Information Technology Infraestructure Library) y PMI (Project Managment Institute), procesos bajo normas y estándares internacionales como ISO 9001 y instalaciones amplias, cómodas y con capacidad de crecimiento inmediato en la misma ubicación, así como infraestructura segura y redundante de clase mundial, nos ha permitido mantener nuestro liderazgo y construir relaciones de confianza y largo plazo con nuestros clientes. Ponemos a tu disposición nuestras estaciones especializadas de trabajo en la Ciudad de Puebla para operar sus proyectos ya sea de atención a clientes, help desk, ventas, back office o simplemente para renta. Optimiza y potencializa tu marca.
1001 to 5000 staff
Dirsa Do It Right
En Do It Right S.A. de C.V. brindamos servicios funcionales y de alta calidad en materia de Calidad y Auditoría, Recuperación de Cartera, Centro de Contacto, Análisis e Inteligencia de proyectos, entre otros…. los cuales hemos ido innovándolos a través del tiempo para poder satisfacer las necesidades de todos y cada uno de nuestros clientes y las exigencias del entorno. Nuestro equipo de trabajo está conformado por más de 100 profesionales de diversas disciplinas, comprometidos con su persona, familia y empresa. MÁS DE 2 DÉCADAS DE EXPERIENCIA NOS RESPALDAN
51 to 200 staff
Nefele
Nefele, high impact solutions is a business process outsourcing that completely focus on helping you scale your operations flexibility, affordability, orderly, and success In order to support and deliver a complete brand experience for our clients, we become fully aligned with their service process, as well as their overall business strategy. We study, test, role-play and then study some more. In short, we become an indistinguishable extension of our clients’ team.
51 to 200 staff
Siimex
SIIMEX is one of the largest provider of quality assurance and offshoring personnel services within the Mexican Republic, we have 20 years providing our services to the largest manufacturers and suppliers of the automotive industry in Mexico, achieving a proved quality system based in years of experiences and lessons learned. Between our main services there are; inspection and rework, kitting and packing, quality residents, company representation and quality engineering services. With 300+ quality associates, getting immediate response is possible, thanks to our quick reaction teams, that are ready to act upon any contingency, reducing costs associated to quality issues and creating a made to size solution. Our head quarter is in Toluca Estado de México and we have operations in Mexico City, Puebla, Tlaxcala, Morelos, Querétaro, Guanajuato, San Luis Potosí, Aguascalientes, Jalisco, Sonora, Coahuila, Chihuahua and Nuevo Leon.
201 to 500 staff
Ciesa
Our company was founded in 1987 as a pioneer in Industrial Parks Developments and Shelter Programs with the main objective of helping foreign companies establish, relocate and/or expand their operations in Northeastern Mexico. CIESA provides a variety of services designed to support its clients with new projects in Mexico, through its 8 divisions: Shelter, Real Estate, Construction, Logistics, Human Resources, Security, Information Technology and Financial Services. All the services we offer, are performed by CIESA’s own team of experts, therefore the client only needs to deal with one company.
201 to 500 staff
Do It Right Solutions Cc & Bpo
30 years of experience in Contact Center & BPO Solutions.
51 to 200 staff
Secureone Outsource Solutions, Inc
Are you looking for efficient and reliable outsource solutions? Domestic Data Entry Offshore Data Entry Remote Data Entry and Transaction Processing Document Scanning-paper,film,fiche Lockbox/Caging Mailroom & Document Preparation Letter Shop Call Center Database Design & Maintenance Look no further! Our teams specialize in all areas of Business Process Outsourcing (BPO). Data entry,(domestic, offshore, and remote) is available for all of your processing needs. Document scanning services? We’ve got you covered. Need mail processed and checks deposited? Our lockbox/caging services provide secure handling of your sensitive documents, while our mailroom and document preparation services streamline your workflow. How about letter shop services or a professional call center? We offer those too! Plus, our expert team can assist with database design and maintenance, ensuring your data is organized and up-to-date. With over 45 years in business, you can trust us for accuracy and timeliness on all of your data management requirements. SecureOne Outsource Solutions, Inc. your professional BPO provider.
201 to 500 staff
Adentcom
Somos una empresa formada por jóvenes emprendedores en la industria de contact centers. Adentcom (Advanced Enterprise Communications) arranca operaciones en Monterrey, México en el año 2013. Previo al arranque de operaciones, esta empresa fue incubada en la Universidad de Monterrey recibiendo la certificación como el proyecto más viable en la incubación del 2011. El objetivo principal de Adentcom, es apoyar a las empresas en el desarrollo comercial y mejorar la satisfacción al cliente por medio de nuestro enfoque a los servicios de generación de citas, encuestas de satisfacción y atención al cliente de tal manera que permitimos a nuestros clientes optimizar su productividad optimizando costos y tiempo.
11 to 50 staff
Bolt Business Solutions
Bolt Business Solutions is a world-class bilingual call center located in México. We provide Top-quality services at a fraction of U.S. prices. With agents who master English and Spanish, the two most common languages in the U.S, adapting easily to their needs and without language barriers. You don't have to travel to far countries in order to reduce your operational costs anymore! Join 30 + small businesses like yours. Contact us and receive a free consultation from our experts. Samples calls are available. Let's talk about your business! Phone: Email: joel@boltbizness.com/ Website: boltbizness.com
51 to 200 staff
Clean Service, S.A. De C.V
Fundada en 1994 CLEAN SERVICE es una empresa mexicana de limpieza y mantenimiento enfocada a brindar un servicio profesional atendiendo los mercados corporativos, industrias, instituciones, comercios, hospitales y trabajos especiales en el área residencial. Nuestra misión es ser la compañía líder en México en la prestación de servicios de limpieza y mantenimiento, proporcionando las mejores soluciones integrales y un producto final de la mejor calidad a nuestros clientes.
1001 to 5000 staff
Delta Contact
Somos el BPO de los Startups! “Diseñamos estrategias de contacto para nuestros clientes”
201 to 500 staff
Jobfit
Somos lideres innovando soluciones de capital humano para maximizar los resultados con estrategias que identifican, evalúan y motiva a su personal. demo: https://calendly.com/-hrexperts/30min Contamos con especialistas en áreas claves de Recursos Humanos para alinear al personal a su objetivo de negocio, entendemos y hacemos de cada proceso un indicador que mida la productividad de cada colaborador. Servicio, Calidad, Compromiso e Innovación son parte de nuestra filosofía. Contamos con las mejores practicas y valores agregados que nos identifican por ser la mejor opción.
501 to 1000 staff
Your Answer Solutions Center
We are a Call Center based in the United States which provides Bilingual Agents located in Mexico. We offer exceptional quality agents that are Professional, Friendly, Helpful, and Accurate at a 30-50% savings.
51 to 200 staff
Bremar
Constituidos desde 2010 por fiscalistas, contadores, administradores, expertos en reclutamiento y selección, somos una empresa que ofrece una amplia serie de servicios en ramos como mercadotecnia, financiero, TI, comercial / ventas, construcción, publicidad online, ecommerce, marketing digital y más. Servicios Generales:* Administración de Nómina * Reclutamiento y Selección * Contabilidad Administración de Nómina: Administración de Capital Humano a través de estrategias corporativas, fiscales, contables y de seguridad social, con beneficios administrativos, laborales, financieros y fiscales, respectivamente. Reclutamiento y Selección: En este proceso hay distintas áreas en que incidimos como lo son, finanzas, administración, legal, ingeniería, logística, manufactura, ventas, mercadotecnia, IT. Posteriormente en las etapas de: A. Levantamiento B. Búsqueda C. Entrevista D. Onboarding y Seguimiento Contabilidad: Ofrecemos servicios contables de tiempo completo que cubran sus necesidades, permitiéndole contar con información financiera precisa y oportuna de su empresa para la toma de decisiones.
10001+ staff
