Directory · RS
Outsourcing and Offshoring Consulting in Serbia
A register of firms and the professionals working at them in the Outsourcing and Offshoring Consulting sector based in Serbia. Browse the public index, then filter or export on Kipplo.
Companies
49 on file
Nsourcing
NSourcing is a global support (outsourcing) company focused on reducing operational costs and improving the bottom line of our customer’s satisfaction. Our focused and refined support center operates 24/7/365 within the IT support, leisure and transportation industry. From the beginning we took advantage of globalization and utilized cost efficient solutions to create a centralized support center. Our services can decrease costs by over 40 percent or more while maintaining exceptional customer satisfaction. By accessing your software and working together simultaneously, we at NSourcing provide an efficient and productive line of communication between all parties involved. While our company reaches exceptional cost-efficiency levels, our professionals constantly develop innovative solutions to further boost the bottom line. Our sophisticated technological infrastructure provides a real-time environment for processing all of your requirements, and provides a clear communication between all relevant parties.
201 to 500 staff
Workanova
Workanova is a BPO customer support specialist providing outstanding player care, sales, technical support, and back-office services to iGaming brands. Our foundation is made on a strong team of highly skilled professionals who have the necessary tool kits and solutions that align with the client's envisioned business goals, established potentials, and desired business outcomes. To us, outsourcing is not only cost optimization but a chance to cultivate and expand the business’s potentials long-term.
51 to 200 staff
Novicom Communication
Novicom er en kostnadseffektiv og kvalitetsbevisst leverandør innenfor kundeservice og salg.
51 to 200 staff
Optimus Line
Entscheiden auch Sie sich für die OPTIMUS LINE und profitieren Sie von zahlreichen Vorteilen für Ihr Unternehmen: Wir sind über 365 Tage an 24 Stunden seit 2018 für Ihre Kunden da. Aber die Wertschätzung von Vielfalt, Toleranz und Respekt ist für unser Unternehmen wohl am prägendsten.
11 to 50 staff
Iccm D.O.O
Die ICM International Call Center Marketing d.o.o. mit Sitz in Belgrad, Nis und Banja Luka ist ein international agierendes Outsourcing Unternehmen mit 120 Arbeitsplätzen. IC-Marketing wurde im Jahr 2014 gegründet und ist in eine internationale Konzernstruktur eingebettet. UNSERE LEISTUNGEN: Inbound: Wir unterstützen Sie mit unserem Telefonservice täglich von 8:00 bis 20:00 Uhr: Bestellannahme, Sekretariat-Service, Reklamationsbearbeitung, Datenerfassung oder Support – wir sind für Ihre Kunden da. Outbound: Spezialisiert auf Leadgenerierung, Kundenbefragung Terminvereinbarung und Sales. Hochqualifizierte Agenten – gesichert durch die ICM – Academy und laufende intensives Coaching und Entwicklung der Mitarbeiter Backoffice: Wir übernehmen Teil Ihre Prozesse: Bestellungsaufnahme, Fakturierung, Qualitätskontrolle oder allgemeine administrative Bürotätigkeiten. Somit können Sie sich voll auf das Core Business fokussieren. Controlling: Eine effiziente Variante um Ihre Zeit im Tagesgeschäft einzusparen und trotzdem nicht auf professionelle Steuerungsinstrumente verzichten zu müssen. Wir verfolgen Ihre wichtigsten Zahlen über Ihr erprobtes Controlling System oder wir erstellen eines gemeinsam, angepasst auf Ihre Bedürfnisse. Wir beschäftigen rund 120 deutschsprachige Mitarbeiter in unsere 3 Standorte, die als Call Center Agents bzw. Büroangestellte für uns tätig sind. Unser Unternehmen bietet modernste Technologie sowie Arbeitsplätze. Um sich ein besseres Bild von uns und unserer Arbeit machen zu können besuchen Sie über den nachstehend Link unseren Youtube Chanel:
51 to 200 staff
Amc Global Solutions
We are operating internationally, with a particular specialization in the DACH market to provide tailored solutions for clients in Germany, Austria, and Switzerland. Exceptional Expertise, Proven Results We combine industry-leading knowledge with a track record of success, ensuring your business gets the best possible outcomes.
11 to 50 staff
Rely Staff
When it comes to customer support ( whether email, phone, chat or any other form of support), approaching each customer with warmth and a true desire to help will make a difference. Customers feel they can reach out at any given time and get all the information and support they need. No customer should feel alone, wait for hours or days to get help or assistance. That is where we step in with our experience and trained staff who will be more than happy to assist and make your customer feel completely satisfied and supported. With our help, you can be completely assured that each and every customer is handled with care and individual approach. Since each member of our team is carefully picked, we can guarantee that your customers will be handled by talented, hard-working, fluent English speaking and highly trained people. We ensure the quality with project managers who constantly oversee and rate every agent’s work on a daily basis. With the help of amazing CRM software and our full transparency, you will have complete control and sight of our work and performance.
11 to 50 staff
Executive Service Srl
Rete italiana di Business Center. Domiciliazioni e sedi legali, Uffici Virtuali ed Uffici Temporanei, Soluzioni Business e Servizi di Traduzioni ed Interpretariato Professionale. Gli Uffici EXECUTIVE SERVICE uniscono eleganza e tecnologia. Finemente arredati e cablati, sono dotati di tutti i servizi necessari per essere subito operativi - assistenza segretariale multilingue a completa disposizione per rispondere al telefono, accogliere gli ospiti, ricevere la posta, i fax, le e-mail - e per supportarvi in tutte le attività amministrative e gestionali. È possibile scegliere tra diverse tipologie e metrature, in base alle proprie particolari esigenze e alle dimensioni del proprio business. Grazie alla profonda esperienza del settore e alla capillarità su tutto il territorio nazionale, ogni nostro cliente può scegliere tra gli indirizzi più prestigiosi di Milano, Roma e di tutte le principali città italiane. Spazi attrezzati per ogni specifica necessità e dotati di segreteria centralizzata, linee telefoniche dedicate, reception e servizio accoglienza ospiti.
11 to 50 staff
Lotra Customer Service
Lotra Customer Service is a global outsourcing company focused on reducing operational costs and improving the bottom line of our customer's satisfaction. From beginning, we took advantage of globalization and utilized cost efficient solutions to create a centralized outsourcing center. Today, Lotra Customer Service is the brand under which dedicated professionals all over the world collaborate to effectively deploy resources and constantly improve the company's performance.
1 to 10 staff
Savicsoft
IT teams by IT professionals, our company will create and manage an IT team tailored to suit your exact needs. With over 10 years of experience in the IT sector we can find IT professionals tailored to fit your exact needs.
1 to 10 staff
Fabrika World
FABRIKA WORLD executes production of today’s marketing materials across digital channels through a range of technologies. We allow agencies and stakeholders to manage their production investments and delivery processes in one place. With one project management and production team, duplication of effort is avoided and process efficiency can be deployed without compromise of quality or service. Today our WORLD spans from USA, UK, EU to UAE and the experiences we create cover major marketing campaigns to enterprise solutions on web and mobile platforms. What we are not known are some of our projects which are closely guarded campaigns launches and brand new projects. We love creating long-term relationships with our clients, agencies and brands alike. Our digital reach means that we can fulfil deliveries to our clients and their customers — wherever they are in the world.
11 to 50 staff
Skillwhiz Immigration Pvt.Ltd
At Skillwhiz Immigration, we are committed to helping individuals and businesses navigate the complex world of immigration. Our team of experienced visa consultants provides expert guidance and support to help our clients obtain the visas they need to live, work, and study in India, Poland, Malta, and other countries around the world. We also specialize in outsourcing people to Europe for work, connecting talented individuals with exciting career opportunities in a variety of industries. With a deep understanding of the unique challenges and opportunities of global mobility, we work closely with our clients to ensure a smooth and seamless visa process, from start to finish. At Skillwhiz Immigration, we believe that everyone should have the opportunity to explore the world and pursue their dreams, regardless of their background or circumstances. That's why we are dedicated to providing personalized, affordable, and effective visa solutions that empower our clients to achieve their goals and unlock their full potential. Whether you're an individual seeking to study abroad, a business looking to expand your global reach, or anyone in between, we are here to help you succeed.
1 to 10 staff
Silver Bell Group
Silver Bell Group is providing professional BPO services to clients worldwide. Since 2014, we’ve been the gateway for visionary businesses to enter – and stay – in the European market. We build exclusive, dedicated teams from South and East Europe who work as an extension of your company – trained to your standards, driven by your goals, and equipped with the insight only locals can bring. Our boutique approach means we never take a one-size-fits-all route. We serve a select number of clients at a time, designing solutions tailored to their industry, culture, and ambitions. This is how we’ve successfully delivered in 12 industries – from tech and e-commerce to hospitality and finance – each with its own pace and expectations. With offices strategically located across the globe, we stay close to both our clients and the talent that drives their success, ensuring seamless communication and cultural alignment at every stage. Our people are not just skilled – they’re invested in your success. That’s why our model helps companies save up to 62% compared to in-house teams, while giving them a partner who knows the terrain, speaks the language, and turns opportunity into lasting impact.
501 to 1000 staff
Contact Service
We offer the full range of inbound customer services that help you increase sales, retain customers, and create brand loyalty.
51 to 200 staff
Global Bond Doo
Global Bond operates in Belgrade, Serbia and its core business is customer support services. Majority of our clients are based in the United States while the rest are from Europe. Services are conducted in English while we are currently working on expanding on other markets and languages as well. We are constantly growing and looking for new challenges!
51 to 200 staff
Let's Process It
Let's Process It is a global business process outsourcing (BPO) company with headquarters based in Belgrade, Serbia. Our team of experts specializes in back-office support, customer service, data entry, and other outsourcing solutions. We use the latest technology and tools to deliver high-quality outsourcing services that are customized to meet the unique needs of each client. Whether you need help with administrative tasks or complex customer support, we have the skills and experience to help. Our team of experts is fluent in multiple languages, including Italian, French, Spanish, English, Hungarian, Slovenian, and Croatian, among others. This enables us to offer our outsourcing solutions to businesses across the globe, regardless of their location or language requirements. At Let's Process It, we believe in building strong relationships with our clients, based on trust and transparency. Our goal is to help businesses worldwide improve their operational efficiency and reduce costs while maintaining the highest standards of quality and service. Whether you need help with data management, customer support, travel management, or any other outsourcing solution, you can count on Let's Process It to deliver reliable and cost-effective services that meet your unique needs.
11 to 50 staff
Local Sales Force
Get the job done!
11 to 50 staff
Totema
Our team consists of a recruiting team of 20+ people, a digital marketing team of 10, and a research/list building team of 10. All three teams focus mostly on US-based B2B SaaS companies ranging from pre-seed startups to established businesses with multiple rounds of funding or even public companies, but the majority of our customers are from the startup space and that’s where we feel most comfortable.
51 to 200 staff
Mplus Serbia
We are a Business Process Outsourcing company and Customer Care is our core. Our professional team of highly skilled customer service agents establishes communication with your customers at any time and through any channel. We are on the market since 2002 and we have the experience and outsourcing expertise to improve your Customer Care activities. For us, it is important to understand what leads your business to sustainability and customer loyalty. Today business is required to be agile, well-connected, innovative, client-centered and aligned with forthcoming customer needs and Trizma is a go-to provider of Customer Care solutions.
501 to 1000 staff
Infaloom
Contrary to the vast majority of consulting agencies and freelancers blindly adhering to product specifications during the software development process, Infaloom clients enjoy a genuine commitment of collaboration, innovation, and adaptation throughout all phases of the development process Infaloom clients can expect dynamic and detailed requirements analysis so that Infaloom’s resources will fully understand end users needs who can then actively participate in product development. With Infaloom, clients relish the opportunity to see their projects progressing in real time. Ultimately, Infaloom will develop the best solution for its clients by employing the most appropriate set of technologies.
1 to 10 staff
Mps Integration
MPS Integration je kompanija osnovana sa ciljem pružanja podrške kompanijama saradnicima kod kojih postoji mogućnost oustsource-ovanja dela poslovanja. Ukoliko poklonite poverenje MPS Integration-u omogućavate svojoj kompaniji da se fokusira na core business, odnosno na svoju osnovnu delatnost, i na unapređenje iste, a nama prepuštate sve aktivnosti podrške vašem core business-u.
11 to 50 staff
Smart Tech Llc
At Smart Tech we can develop your product from start to finish, or handle individual segments of the process for you. We offer world class software product development services from requirements and systems analysis, architecture and design to development, testing, migration, and deployment.
11 to 50 staff
Kemza
At Kemza, we specialize in delivering outstanding BPO services, providing professional outsourcing solutions to clients worldwide. Our key differentiator is our commitment to creating dedicated teams tailored to each project. By handling all aspects of outsourcing, we empower businesses to focus on their core operations. With cost-effective solutions, we optimize resources and save valuable time. Our expertise in sourcing and managing top talents from South and East Europe fuels the success of startups and innovative businesses globally. Join us at Kemza in shaping the future of business with our proven dedication and expertise
11 to 50 staff
Sourcing Serbia
We are an association of entrepreneurs and business professionals with extensive experience in setting up international businesses in Serbia and shaping domestic market toward global needs. We connect businesses, resources and cultures focusing on success and further business growth. Our vision is to get Serbia and Serbian talents recognized globally for their potential. We have been providing advisory and assistance to companies setting up a 500+ employees operation in Serbia, as well as small business or startups in need of 5 skilled employees to join their team. Our strength is our knowledge and our network equally. If you are considering outsourcing, doing business in Serbia or just assessing or attracting talents from Serbia, you are in the right place -connect@sourcingserbia.com
1 to 10 staff
