Directory · RS
Outsourcing and Offshoring Consulting in Serbia
A register of firms and the professionals working at them in the Outsourcing and Offshoring Consulting sector based in Serbia. Browse the public index, then filter or export on Kipplo.
Companies
50 on file
Nsourcing
NSourcing is a global support (outsourcing) company focused on reducing operational costs and improving the bottom line of our customer’s satisfaction. Our focused and refined support center operates 24/7/365 within the IT support, leisure and transportation industry. From the beginning we took advantage of globalization and utilized cost efficient solutions to create a centralized support center. Our services can decrease costs by over 40 percent or more while maintaining exceptional customer satisfaction. By accessing your software and working together simultaneously, we at NSourcing provide an efficient and productive line of communication between all parties involved. While our company reaches exceptional cost-efficiency levels, our professionals constantly develop innovative solutions to further boost the bottom line. Our sophisticated technological infrastructure provides a real-time environment for processing all of your requirements, and provides a clear communication between all relevant parties.
201 to 500 staff
Optimus Line
Entscheiden auch Sie sich für die OPTIMUS LINE und profitieren Sie von zahlreichen Vorteilen für Ihr Unternehmen: Wir sind über 365 Tage an 24 Stunden seit 2018 für Ihre Kunden da. Aber die Wertschätzung von Vielfalt, Toleranz und Respekt ist für unser Unternehmen wohl am prägendsten.
11 to 50 staff
Novicom Communication
Novicom er en kostnadseffektiv og kvalitetsbevisst leverandør innenfor kundeservice og salg.
51 to 200 staff
Amc Global Solutions
We are operating internationally, with a particular specialization in the DACH market to provide tailored solutions for clients in Germany, Austria, and Switzerland. Exceptional Expertise, Proven Results We combine industry-leading knowledge with a track record of success, ensuring your business gets the best possible outcomes.
11 to 50 staff
Eqytech
Eqytech | Empowering Your Business with Financial & Software Solutions At Eqytech, we specialize in providing top-tier financial support services and software solutions, helping businesses streamline operations and achieve sustainable growth. Our Finance Services division supports financial management by assisting with financial planning, analysis, internal reporting, payroll, transaction reconciliation, and financial controlling. We ensure efficiency, accuracy, and data-driven decision-making without taking over financial leadership—our role is to enhance and optimize your existing financial processes. Our Software & E-Commerce Services division focuses on web development, multi-channel management, and e-commerce solutions. From creating and optimizing websites to managing products across multiple sales platforms, we provide the tools to strengthen your digital presence and maximize your business potential. At Eqytech, we don’t just offer services—we provide strategic support that helps your business grow. Let's connect and build success together. Finance & Accounting Support | Software Development | E-Commerce Optimization
11 to 50 staff
Fabrika World
FABRIKA WORLD executes production of today’s marketing materials across digital channels through a range of technologies. We allow agencies and stakeholders to manage their production investments and delivery processes in one place. With one project management and production team, duplication of effort is avoided and process efficiency can be deployed without compromise of quality or service. Today our WORLD spans from USA, UK, EU to UAE and the experiences we create cover major marketing campaigns to enterprise solutions on web and mobile platforms. What we are not known are some of our projects which are closely guarded campaigns launches and brand new projects. We love creating long-term relationships with our clients, agencies and brands alike. Our digital reach means that we can fulfil deliveries to our clients and their customers — wherever they are in the world.
11 to 50 staff
Rely Staff
When it comes to customer support ( whether email, phone, chat or any other form of support), approaching each customer with warmth and a true desire to help will make a difference. Customers feel they can reach out at any given time and get all the information and support they need. No customer should feel alone, wait for hours or days to get help or assistance. That is where we step in with our experience and trained staff who will be more than happy to assist and make your customer feel completely satisfied and supported. With our help, you can be completely assured that each and every customer is handled with care and individual approach. Since each member of our team is carefully picked, we can guarantee that your customers will be handled by talented, hard-working, fluent English speaking and highly trained people. We ensure the quality with project managers who constantly oversee and rate every agent’s work on a daily basis. With the help of amazing CRM software and our full transparency, you will have complete control and sight of our work and performance.
11 to 50 staff
Lotra Customer Service
Lotra Customer Service is a global outsourcing company focused on reducing operational costs and improving the bottom line of our customer's satisfaction. From beginning, we took advantage of globalization and utilized cost efficient solutions to create a centralized outsourcing center. Today, Lotra Customer Service is the brand under which dedicated professionals all over the world collaborate to effectively deploy resources and constantly improve the company's performance.
1 to 10 staff
Savicsoft
IT teams by IT professionals, our company will create and manage an IT team tailored to suit your exact needs. With over 10 years of experience in the IT sector we can find IT professionals tailored to fit your exact needs.
1 to 10 staff
Callosseum Contact Centre
Contact Centre Outsourcing Services. We are flexible, transparent and focused on providing a premium support for your core business. Let's Talk! How it works? •We deliver the whole team We recruit your team based on your requirements: if you'd like to retain the full control of the recruitment process - we filter through the applicants and organise online interviews. Otherwise, we do it on your behalf and, in both cases, take the full responsibility as an employer. •Half the price When all costs are taken into account, the price level is close to half of the alternative for the same candidates in the UK and EU area. •Flexibility, control and reporting You can scale the number of employees up or down with only one month notice in the majority of cases. We ensure that your team works as agreed and deal with all the statutory requirements whilst you maintain the control of the daily tasks. You will only receive one invoice per month, cutting down the paper work to a minimum. Some of the services we provide: Inbound calls: Help Desk and customer support, overflow call handling and out of hours cover, virtual receptionist. Back office: administrative and support services, translation to 50+ languages by native professionals. Software solutions: our sister company provides high quality, individually tailored software development services. Why set up a team in Belgrade, Serbia? Belgrade is a vibrant city with almost 2 million people, attracting a huge number of talented people with high education and a high level of spoken and written English as well as other main European languages. It's a good non-EU location for setting up a growth team that can give their best at the job they do at half the price you'd pay in the EU. Direct, cheap flights from major EU hubs also make it easy to visit Belgrade on a short notice.
51 to 200 staff
Silver Bell Group
Silver Bell Group is providing professional BPO services to clients worldwide. Since 2014, we’ve been the gateway for visionary businesses to enter – and stay – in the European market. We build exclusive, dedicated teams from South and East Europe who work as an extension of your company – trained to your standards, driven by your goals, and equipped with the insight only locals can bring. Our boutique approach means we never take a one-size-fits-all route. We serve a select number of clients at a time, designing solutions tailored to their industry, culture, and ambitions. This is how we’ve successfully delivered in 12 industries – from tech and e-commerce to hospitality and finance – each with its own pace and expectations. With offices strategically located across the globe, we stay close to both our clients and the talent that drives their success, ensuring seamless communication and cultural alignment at every stage. Our people are not just skilled – they’re invested in your success. That’s why our model helps companies save up to 62% compared to in-house teams, while giving them a partner who knows the terrain, speaks the language, and turns opportunity into lasting impact.
501 to 1000 staff
Global Bond Doo
Global Bond operates in Belgrade, Serbia and its core business is customer support services. Majority of our clients are based in the United States while the rest are from Europe. Services are conducted in English while we are currently working on expanding on other markets and languages as well. We are constantly growing and looking for new challenges!
51 to 200 staff
Contact Service
We offer the full range of inbound customer services that help you increase sales, retain customers, and create brand loyalty.
51 to 200 staff
Infaloom
Contrary to the vast majority of consulting agencies and freelancers blindly adhering to product specifications during the software development process, Infaloom clients enjoy a genuine commitment of collaboration, innovation, and adaptation throughout all phases of the development process Infaloom clients can expect dynamic and detailed requirements analysis so that Infaloom’s resources will fully understand end users needs who can then actively participate in product development. With Infaloom, clients relish the opportunity to see their projects progressing in real time. Ultimately, Infaloom will develop the best solution for its clients by employing the most appropriate set of technologies.
1 to 10 staff
Iccm D.O.O
Die ICM International Call Center Marketing d.o.o. mit Sitz in Belgrad, Nis und Banja Luka ist ein international agierendes Outsourcing Unternehmen mit 120 Arbeitsplätzen. IC-Marketing wurde im Jahr 2014 gegründet und ist in eine internationale Konzernstruktur eingebettet. UNSERE LEISTUNGEN: Inbound: Wir unterstützen Sie mit unserem Telefonservice täglich von 8:00 bis 20:00 Uhr: Bestellannahme, Sekretariat-Service, Reklamationsbearbeitung, Datenerfassung oder Support – wir sind für Ihre Kunden da. Outbound: Spezialisiert auf Leadgenerierung, Kundenbefragung Terminvereinbarung und Sales. Hochqualifizierte Agenten – gesichert durch die ICM – Academy und laufende intensives Coaching und Entwicklung der Mitarbeiter Backoffice: Wir übernehmen Teil Ihre Prozesse: Bestellungsaufnahme, Fakturierung, Qualitätskontrolle oder allgemeine administrative Bürotätigkeiten. Somit können Sie sich voll auf das Core Business fokussieren. Controlling: Eine effiziente Variante um Ihre Zeit im Tagesgeschäft einzusparen und trotzdem nicht auf professionelle Steuerungsinstrumente verzichten zu müssen. Wir verfolgen Ihre wichtigsten Zahlen über Ihr erprobtes Controlling System oder wir erstellen eines gemeinsam, angepasst auf Ihre Bedürfnisse. Wir beschäftigen rund 120 deutschsprachige Mitarbeiter in unsere 3 Standorte, die als Call Center Agents bzw. Büroangestellte für uns tätig sind. Unser Unternehmen bietet modernste Technologie sowie Arbeitsplätze. Um sich ein besseres Bild von uns und unserer Arbeit machen zu können besuchen Sie über den nachstehend Link unseren Youtube Chanel:
51 to 200 staff
Let's Process It
Let's Process It is a global business process outsourcing (BPO) company with headquarters based in Belgrade, Serbia. Our team of experts specializes in back-office support, customer service, data entry, and other outsourcing solutions. We use the latest technology and tools to deliver high-quality outsourcing services that are customized to meet the unique needs of each client. Whether you need help with administrative tasks or complex customer support, we have the skills and experience to help. Our team of experts is fluent in multiple languages, including Italian, French, Spanish, English, Hungarian, Slovenian, and Croatian, among others. This enables us to offer our outsourcing solutions to businesses across the globe, regardless of their location or language requirements. At Let's Process It, we believe in building strong relationships with our clients, based on trust and transparency. Our goal is to help businesses worldwide improve their operational efficiency and reduce costs while maintaining the highest standards of quality and service. Whether you need help with data management, customer support, travel management, or any other outsourcing solution, you can count on Let's Process It to deliver reliable and cost-effective services that meet your unique needs.
11 to 50 staff
Local Sales Force
Get the job done!
11 to 50 staff
Furtherance Network
Furtherance helps you find the right partner, client, or investor to go further in your business
1 to 10 staff
Kemza
At Kemza, we specialize in delivering outstanding BPO services, providing professional outsourcing solutions to clients worldwide. Our key differentiator is our commitment to creating dedicated teams tailored to each project. By handling all aspects of outsourcing, we empower businesses to focus on their core operations. With cost-effective solutions, we optimize resources and save valuable time. Our expertise in sourcing and managing top talents from South and East Europe fuels the success of startups and innovative businesses globally. Join us at Kemza in shaping the future of business with our proven dedication and expertise
11 to 50 staff
Precision Solutions
This is Precision Solutions. We use our enthusiasm to create possibilities. Ever wondered why we named our business like that? It’s pretty simple: We’ve never missed a deadline. Ever. Our precision and professionalism border with obsession – we’re all about our client satisfaction. No matter how much coffee it’ll take. This page will serve to share creative and relevant content, seek networking opportunities and try to inspire people around the world.
1 to 10 staff
Shervice
Based in the heart of Belgrade, Serbia, we are a family-owned business dedicated to delivering tailored solutions for our clients while fostering a remote and flexible work environment for our team members. What sets us apart is our commitment to creating a fully remote and flexible work environment for our employees. We believe in empowering our team members to achieve work-life balance while delivering exceptional results for our clients. By embracing remote work, we tap into a global talent pool, ensuring that our clients receive the best possible service. Our philosophy revolves around building long-term partnerships with our clients. We don't just aim for quick transactions; we strive to understand our clients' unique challenges and goals, forging relationships built on trust, reliability, and mutual success. Your success is our success, and we are dedicated to supporting you every step of the way.
1 to 10 staff
Smart Tech Llc
At Smart Tech we can develop your product from start to finish, or handle individual segments of the process for you. We offer world class software product development services from requirements and systems analysis, architecture and design to development, testing, migration, and deployment.
11 to 50 staff
Mplus Serbia
We are a Business Process Outsourcing company and Customer Care is our core. Our professional team of highly skilled customer service agents establishes communication with your customers at any time and through any channel. We are on the market since 2002 and we have the experience and outsourcing expertise to improve your Customer Care activities. For us, it is important to understand what leads your business to sustainability and customer loyalty. Today business is required to be agile, well-connected, innovative, client-centered and aligned with forthcoming customer needs and Trizma is a go-to provider of Customer Care solutions.
501 to 1000 staff
Promaxer
About Us Promaxer.com is a premier destination for outsourcing top-tier digital talent, connecting businesses with exceptional professionals in music production, audio engineering, graphic design, SEO, digital marketing, social media management, and more. Our mission is to elevate your digital presence by providing access to the best talent worldwide, ensuring every project exceeds expectations. Description Promaxer.com leads the digital outsourcing revolution, offering comprehensive services tailored to today's dynamic digital landscape. We connect businesses with top-tier talent in various digital domains, delivering high-quality solutions that enhance digital experiences, drive engagement, and foster growth. Our expert team helps businesses achieve their creative and strategic goals efficiently, making Promaxer.com the go-to partner for digital excellence. Services Music Production and Audio Engineering: Collaborate with skilled producers and engineers for outstanding audio experiences. Graphic Design: Access talented designers for visually stunning graphics. SEO Optimization: Improve search engine rankings and online visibility with expert SEO professionals. Video Editing: Transform raw footage into compelling stories. Animations: Create dynamic and creative animations. Digital Marketing: Enhance your online presence with strategic digital marketing campaigns. Social Media Management: Grow and engage your audience with expert social media strategies. Web Development: Build user-friendly and responsive websites. Content Creation: Engage your audience with high-quality content. Marketing Strategy: Develop and implement effective marketing strategies to boost your brand’s visibility.
11 to 50 staff
