Directory · SA
Outsourcing and Offshoring Consulting in Saudi Arabia
A register of firms and the professionals working at them in the Outsourcing and Offshoring Consulting sector based in Saudi Arabia. Browse the public index, then filter or export on Kipplo.
Companies
58 on file
Xceed
Xceed is the leading multilingual Business Process Outsourcing Service provider in EMEA region with a capacity of more than web enabled multi channels stations. Xceed manages various outsourcing agreements with key government & commercial accounts in 10 different languages. Xceed currently has sites in Egypt, Morocco, Mauritius, UAE in addition to a new site in Saudi Arabia.* Services Inbound Services Outbound Services Back office Services Infrastructure Management Services Recruitment Process Outsourcing Helpdesk Support Services Social Media Analysis Services IAOP's Best Global Outsourcing 100™ 2009 till 2013, 2019,2020,2021,2022 & 2023 IAOP's Impact Sourcing Champions Index 2020,2021,2022 & 2023 Xceed Impact Sourcing Award 2020 - Shortlisted Companies to watch Best Career and Skill Paths Award -2008 Best Recruitment Program Award -2009 INSIGHTS Middle East Call Centre & CX Awards President’s pick “Value Creation” Problem Solver - 2019 President’s pick “Top 3” Problem Solver Award – 2019 President's pick "People Development" problem solver 2021 President's Pick - NPS Success Story Problem Solver 2022 Gulf sustainability awards •Gold winner – Best CSR initiative 2022 •Short listed – Best Response 2023 •Gold Winner – Best Government Sustainability Initiative 2024 ICXA – International Customer Experience Awards •Short listed – Best ESG Framework 2024 IBXA (international Business Excellence Awards) •Gold winner – Best CSR initiative 2023 •Gold Winner - Best Diversity, Equity and Inclusion Program 2024 Global ESG Awards Gold award for our initiatives in “Generating Employment & Promoting Descent Work Environment” 2023 * Certificates - COPC release 7.0 - ISO 22301:2012 Business Continuity Management - ISO 45001-2018 (Intertek)- ISO 9001-2015 (Intertek)- ISO 14001-2015 (Intertek)- ISO/IEC 27001:2005 Information Security Management System- BSI - ISO 22301:2012 Business Continuity Management System — BSI - ISO/IEC 27001:2013
10001+ staff
Extensya
Extensya is a company that primarily specializes in contact management solutions and business process outsourcing services, with a network of fully equipped contact centers in various locations within Jordan, KSA and Iraq along with delivery capabilities in many other locations across the world. Extensya was established in 2008, where the company focused at the initial stage on building its internal capabilities and setting its operational and technical infrastructure. Extensya serves clients from various countries within the Middle East region for which Extensya provides various services that cover the Middle East, USA, Europe, and the Indian Sub-continent. Extensya is continuously working on strengthening its value proposition and extending its offerings to a complete range of Contact Management Solutions and Business Support Services. In addition, the company is planning to grow within the region through a multi-country delivery model, where Extensya will start additional delivery centers in various countries within the Middle East. This setup will allow accommodating a wider range of customers’ needs, and a more effective communication with these customers. Extensya is all about "extension", a smart extension. This is Extensya's ultimate pledge; to be an extension of its partners that integrate into their business seamlessly and effectively. Our goal at Extensya is to help bring about progress and success to our partners through a battery of contact management and business excellence solutions, designed to liberate their potential and transform key business functions to take them to new levels of performance and excellence.
1001 to 5000 staff
Jana Marine Service Company Llc
Provides first-class marine offshore Services to the Oil & Gas sector in the Arabian Gulf region and beyond. specializes in delivering Client-specific solutions. Jana Marine Service Company LLC AIMS AT ACHIEVING OPERATIONAL EXCELLENCE AND LEADERSHIP DEVELOPMENT.
501 to 1000 staff
Solex Plus
Established in 2009, Solex Plus is widely regarded as one of the best CX and BPO providers in the Middle East. Our investment in state-of-the-art infrastructure and high-quality training programs for our CX agents and BPO teams is reflected in the service delivery excellence which our valued clients have come to expect from us. Our clientele is as diverse as the services which we provide to government institutions, multinational corporations, and leading consumer brands. We have built enduring partnerships with the world’s finest tech companies, enabling us to stay at the forefront of technological innovation. Our vision is “To propel Saudi Arabia to the forefront of next generation AI-driven CX and world-class BPO solutions.”
501 to 1000 staff
Interactive Smart Communications Isc
Interactive Smart Communications (ISC), Part of Mawarid Media & Communications Group (MMCG), is an emerging entity in the CX management BPO sector, headquartered in Riyadh, Saudi Arabia. Having delivered CX services for over 14 years within MMCG, we are now opening our service provision to include other private and government sectors. Our passion for delivering rewarding, Shareholder, Client and Customer experiences for our partners, which allows them to differentiate themselves from competitors. We see all clients as unique and focus our efforts on understanding their personalized needs. Our tailor-made solutions encompass additional services such as Digital Transformation, Data Management and Analytics, application development, Manpower Outsourcing and IT solutions. ISC backbone is dependent on its highly experienced Individuals that help manage its clients’ needs in a highly professional manner and adhering to the highest quality standards in the sector. We are relentless, resourceful, resilient and agile – We are One Team.
501 to 1000 staff
Ithra United Business Services
Ithra Company was established in 2021, where it focused on providing smart and reliable consultancy and solutions to achieve integrated professionalism within the framework of an environment that supports private companies and governments, and other scopes of work. thanks to the experiences of its team in obtaining many successful partners from government and private agencies. Ithraa also participates in bearing the responsibility of upgrading and advancing operational activities and projects within the Kingdom vision.
1001 to 5000 staff
Emdad For Projects Management
About Emdad Organizations are currently facing unprecedented challenges and need to transform their business model in order to thrive in the New Normal. At Emdad we help clients accomplish their goals. We are strongly committed to serving our clients with accuracy, accountability, and fresh ideas that reduce the cost while increasing their ROI. Our secret is a unique blend of business acumen, world-class business practices, and a passion for what we do. This is all accomplished through best management practices & systems proving to deliver high-quality performance to our clients consistently. We harness best-in-class frameworks for quality and process management, people management, and technology solutions. Why partner with Emdad- Availability of scalable and highly skilled workforce - Best-in-class quality management practices - Domain experience & understanding of client businesses - Flexibility (ramp-ups and ramp-downs) Solutions - Business Brocess Outsourcing - HR Outsourcing Services Mission To improve the lives of our people by providing opportunities for them to thrive as individuals and inspiring them to be leaders of their own destiny; at the same time, we remain committed to enable our clients' success by providing a world class customer experience at every interaction and every opportunity. Vision To be the leading outsource & offshore business partner in the digital age, and meet clients wherever they are on their paths to change—in every industry across the globe—and partner with them to create lasting value. Core Values Our core values are the guiding principles of the work we do every day. We push ourselves to be accountable to these values and challenge others to make sure they are met. As a business, the pillars of our work are defined by- Commitment - Excellence - Partnerships
11 to 50 staff
Etisal
etisal vision is being the first option for experience managing and enhancement solutions
1001 to 5000 staff
Riyada
تأسست الشركة بقيادات سعودية لها خبرات واسعة في مجال الإسناد للموارد البشرية ومراكز الاتصال ، ونفخر باستمرارنا بالحفاظ على تصنيف عالٍ من الهيئات الرقابية والنظامية
51 to 200 staff
Ost - Resources Promise For Operating And Maintenance
Recent studies have shown that the most valuable assets of enterprises are human resources. Despite the difficulty of this task and the complexity in terms of administrative dealings with employees and the accompanying understanding of the differences of psychological and social among them and others, We at "Resources Promise Co." bear the responsibility of dealing with those requests through modern sophisticated programs that help the employees finish most of the administrative procedures the Electronically and associated with our distinguished and modern program in this field.
501 to 1000 staff
Almisan Business Services Company
ALMISAN, High quality with professional and guaranteed results. We make your life easy and your business strong. We as a company are here with a fully educated passion team to provide you with not just a service, but an experience that you won’t forget and won’t regret.
11 to 50 staff
Quality And Time
Quality & Time Management Consulting (QTMC) is a sophisticated, creative and leading entity, engaged in developing a supportive, advanced and flexible consulting business platform that offers a range of quality services to companies and entrepreneurs no matter of their sizes and nature of business. Our strategy is pivoted around provision of professional consulting services while ensuring a high level of Quality in the work that we accomplish relying on a group of professional consultants with local and international expertise from prestigious consulting firms. Our attention to quality does not only aim to satisfying the wishes and meeting the evolving needs of our customers, but also to achieve our vision and goals over the long term. We understand fully the value of Time in the business environment, hence we have designed our business hub so as to ensure high efficiency and flexibility of project management in the use of resources and thus speed of delivery to meet customer requirements and achieve timely delivery of service. In QTMC, we have no limits or restrictions to creativity and innovation. As learning is a continued process, we learn lessons from our experiences and share them with our customers committing ourselves to confirm added value for us and for our customers in all fields and through a range of integrated and advanced services. We are also keen to strengthen the role of partnership and positive interaction between the consultant and the client to come out with high-quality, effective, applicable and timely deliverables. Qualitative and professional Advisory work is no longer confined to high caliber internationally branded corporates, but there are a number of promising professional consultants who can bring too much value and applicability to the advisory work and make it closer to the customer and its business environment. Certainly, QTMC is one of them.
11 to 50 staff
Erad United Company
Established in 2011, Erad United Company is a Saudi-based closed company and recently we opened the new branch in United State base on California, Los Angeles. EUC provides a wide range of services in various industries such as recruitment, import and export, trade, tourism, retail, marketing, operations and maintenance, and Information Technology as well as outsourcing. EUC offers high-quality services and products that cater to the demands and requirements of the clients that are based inside and outside Saudi Arabia. The company is consists of highly-trained associates and professionals who, with the guidance of excellent management personnel, present a competitive and unmatched industry experience, international exposure, educational background, and tech-savvy global perspective.
51 to 200 staff
Future Aswaq
Future Aswaq was founded in 1981, with its headquarters located in Jeddah, overseeing operations throughout Saudi Arabia, managed by skilled Saudi professionals. The company is dedicated to training national personnel in maintenance, operations, and cleaning services within airport facilities across the Kingdom. It provides services to companies and agencies involved in aviation and airport activities, including support during the Hajj and Umrah seasons, as well as managing the SL Operation and Maintenance Project in MKK.
1001 to 5000 staff
Symbios Solutions Inc. Symbios Consulting
Symbios Group is a global consulting and engineering firm. Founded in in the United Kingdom, Symbios today holds four major international offices in the United States, Dubai, Egypt, and Saudi Arabia. Additionally, Symbios sports a long history of successful partnerships with several operational excellence-standard firms in Europe, the United States, Japan, South Africa, and the Middle East. Symbios Solutions represents the Group’s recent expansion into North America. Shereen Mosallam––director of Symbios Consulting’s operations in the Arab Gulf, the Middle East and North Africa––and Bassem Hussein spearheaded this newest venture in late 2017. By January 2018, they established Symbios Solution’s headquarters in the heart of a growing innovation hub in Grand Rapids, Michigan. Today, Symbios Solutions’ focus is on unifying Six Sigma, Lean & Optimization with Industry 4.0 and Digitalization. Technology is getting smarter exponentially. Smart technology is becoming increasingly obsolete. “Intelligent” and “genius technology” are swiftly replacing their predecessors. This is where Symbios Solutions can help.
201 to 500 staff
Tic Talent Innovation Company
ابتكار، نمو و ازدهار، ابتكار (tic) هي شركة سعودية تأسست عام 1992م لدعم نمو الأعمال من خلال تقديم الاستشارات و الحلول لإدارة الأعمال و إدارة الموارد البشرية. الابتكار منذ عام 1992م في خدمة مئات العملاء و إدارة آلاف الموظفين.
501 to 1000 staff
Upsource By Solutions
upsource by solutions is Saudi Arabia’s premier business process outsourcing (BPO) provider. Founded to blend local expertise with global standards, upsource operates with over 100+ clients across diverse industries, supported by employees. As the first COPC (OSP)-certified BPO in the Kingdom, upsource delivers cutting-edge services through strategic delivery centers in Riyadh, Jeddah, Qassim and Madinah. upsource’s mission centers on driving digital transformation with innovative technologies, ensuring exceptional service while fostering a fair and inclusive workplace. Recognized for industry leadership, upsource has earned multiple awards for operational excellence and employee-centric practices. To know more about upsource by solutions
5001 to 10000 staff
Smartlink Bpo Solutions
Smart Link is a business unit of Al Khaleej Training and Education Group of companies and operates in KSA and Egypt. AL Khaleej group is Listed in Forbes Middle East 2012 as one of top most powerful 100 companies in the GCC region. We are the GCC & Saudi Arabia leader in outsourced omnichannel customer experience management. We have more than 8 operational headquarters "4 headquarters in Riyadh, an operational headquarter in Jeddah, Dammam and Arar cities in addition to an operational headquarter in the Republic of Egypt. Our solutions are testimony to the fact that we are a highly specialized, quality oriented, and time and cost effective services provider to enhance the customers experience for clients business. Smart Link was elected for years as MENA Best BPO services provider. Additionally, Smart Link has been serving the Saudi Market for a decade.
5001 to 10000 staff
United Integrated Company - Uitc
UITC is one of the leading specialized outsourcing companies based in Riyadh, Saudi Arabia Established in 2016, UITC has grown into a reputed firm that goes the last mile in meeting clients’ needs across diverse industries. UITC is formed with an aim to cater the growing need for quality staffing across all levels of hierarchies in the entire gamut of outsourcing services UITC with its complete portfolio of services provides full support to our clients starting from company incorporation and foreign investment registration in Saudi to HR and Government Relations management. We are leading the way for innovation and creativity with a dominant focus on client experience and the execution of services. We provide tailored advice and services to expedite establishment in Saudi Arabia and assisting our clients in aligning their business priorities with the future vision. From the very first day our motto has always been to maintain a very high ethical and professional people practice
11 to 50 staff
Sis Global, Saudi Hq
Welcome to SIS Global: Uniting Intelligent Solutions with Inspired Services Established in 2007 in Riyadh, Saudi Arabia, SIS Global is a testament to Saudi ingenuity and entrepreneurial spirit. With a foundation built on the creativity of our people, the efficiency of our processes, and the power of technology enabled tools, we have emerged as a leader in delivering cutting-edge business solutions. As we celebrate 17 years of success in the Kingdom, we are excited to unveil our evolution from Saudi Intelligent Solutions (SIS) to SIS Global. This rebranding reflects our commitment to expanding our reach and impact both regionally and globally. Our founding slogan,'Simply Intelligent Solutions,' epitomized our dedication to straightforward service delivery. However, our journey of growth and innovation has catalyzed a profound evolution. Transitioning to 'Solutions Inspired Services' signifies a deeper commitment – one that transcends mere intelligence to embody the inspired services that meet our clients' complex needs. This pivotal shift reflects our unwavering dedication to exceeding expectations and leading the future of global service propositions. Global Expertise! Locally delivered: Powered by SIS Global, we have meticulously developed our distinct interlinked Business Units/Commercial Brands to cater to the diverse needs of our clients: 1-Idarat HCM: Idarat Human Capital Management 2-Idarat TSO: Idarat Technical Services Operations 3-Idarat BPO: Idarat Business Process Operations 4-Identiti ICT: Identiti Information and Communications Technology. Global Reach Our network of subsidiaries empowers us to deliver solutions inspired services with local expertise across the globe: • SIS Global UK • SIS Global Australia • SIS Global Saudi HQ • SIS Global UAE • SIS Global Egypt • SIS Global Jordan • SIS Global Madagascar • SIS Global Tanzania • SIS Global Phillipines
1001 to 5000 staff
Thulathia Company For Support Services
The Thulathia Company for Support Services is a completely Saudi company established in 2008 by Saudi competencies specialized in the development of business, with the aim of providing comprehensive, professional and economical services to all sectors, both governmental and private sectors. By understanding the difficulties and obstacles faced by companies and financial and administrative burdens, Has created a package of practical solutions that keep pace with the development of systems and their relationship to serve the services are provided by a specialized staff with sufficient experience in the field of recruitment, personnel management and operation, team management, and finding the best solutions that save time and effort to a minimum. Cost, by adopting solutions interests of their Operational and provide integrated quality programs aimed primarily at contributing to business enterprises to achieve their operational objectives. The company has succeeded in providing a complete package of services to its customers during the past ten years, enabling them to contract with the largest companies and sectors in the Kingdom of Saudi Arabia in various fields customers and provided. Our Mission To provide the best-integrated services to our clients to focus on the essence of their business and achieve the real objective of the company is a strategic partnership with our customers. Our Vision To be the best company in providing integrated support services to all sectors in the Kingdom of Saudi Arabia and the best option to support business establishments
11 to 50 staff
Global Tech Hub
We create unique cross-country partnerships in the industrial technology business sector.
11 to 50 staff
Raedteam
With RaedTeam you will hire the best dedicated team. We carefully review your project requirements and assign the best fit for you. يمكنك مع رائد تيم التعاقد مباشرة مع المهندسين المميزين لإنهاء اعمالك البرمجية بمنتهى الدقة والسرعة. فريق خاص لمشروعك ملتزم بإنهاء العمل كما يجب، كما توفر المنصة كل الدعم اللازم لسير مشروعك حسب الجدول الزمني المخطط له. So you don't simply get a contracted expert team but really work with people who deeply care for your project, understand the ultimate goal and do the needful support you all the way till the end.
51 to 200 staff
Miza Business Solutions
We reduce operational cost & Increase Profitability with the latest technologies & techniques according to international standards. We offer the following services 1. Knowledge Process Outsourcing Services (KPO): We understand the importance of trust and security in all outsourced services. Working as part of our clients’ business, we create solutions that meet their needs, deliver the promised results and protect their brand. We to cover the following areas: Financial Analysis & Strategic Financial Planning. Strategic Human Resource Planning. Documents Security & Archiving Management. Marketing Management. Outsourcing Management : We use state of the art technologies, the latest bookkeeping, accounting, financial analysis, personnel & payroll processing, scanning & capturing, and documents management softwares available in the market. We assure our applications users : 24/7 live data backup. High Speed Accessibility to all applications. Data Encryptions. Online Access, any time, anywhere. Business Process Outsourcing Services (BPO): by outsourcing with Miza you don’t only gain the benefits of out- sourcing, but you also gain a reliable and trusted outsourcing partner. Our outsourcing services cover the following areas: Financial & Accounting Outsourcing Services. Human Resource Outsourcing Services. Documents Management Outsourcing Services. Marketing Outsourcing Services.
11 to 50 staff
