Directory · TR
Outsourcing and Offshoring Consulting in Turkey
A register of firms and the professionals working at them in the Outsourcing and Offshoring Consulting sector based in Turkey. Browse the public index, then filter or export on Kipplo.
Companies
54 on file
Continuum Global Solutions
With a fresh name and decades of contact center expertise, we’re dedicated to collaborative partnerships, understanding your unique needs, and tailoring solutions for an enhanced customer experience. Powered by a team of over global service and support champions, each interaction is a chance to create positive and unforgettable moments. Job Openings: https://careers.continuumgbl.com/search/?createNewAlert=false & q= & locationsearch= & optionsFacetsDD_dept= & optionsFacetsDD_location=
5001 to 10000 staff
Arvato Crm Turkey
Mayen, is a service provider leader in value-added Customer Relationship Management services exceeding over employees located in 12 locations. We design and implement innovative solutions for clients all over the world. Among these services; customer services, digital call center solutions, analytical solutions, artificial intelligence (AI) and Robotic Process Automation (RPA) solutions are available through all communication channels for CRM. In 2018, Mayen has been accredited as a R&D Center. It focuses on RPA and data analytics in developing innovative solutions. We serve the largest e-commerce giants of the world, the largest telecommunications brands, Turkey's largest banking and insurance companies, public sector and energy sector leaders. For more information:
1001 to 5000 staff
Ois Services
OIS Services is a world leading provider of ground breaking IT Ecosystem which supports and facilitates a wide range of applications congruent with many industries. We currently provide visa and passport application advice and support solutions in partnership with the Nigeria High Commission worldwide, enrollment services for the Nigerian Central Bank (CBN) and the Nigerian Immigration Service (NIS). We also have a strong track record in the Education, Medical Health, and banking platforms.
51 to 200 staff
Conectys
Conectys | Built for the Non-conformists. Powered by AI. Driven by People. At Conectys, we’re not just another BPO partner. We’re your unfair advantage in a world where customer expectations shift by the second. We help the world’s most ambitious brands scale fast, protect what matters, and deliver standout experiences through AI-powered, human-led, and ethically grounded outsourcing. Trusted by Leaders, Chosen by Disruptors. Since 2004, global innovators in tech, social media, gaming, retail, automotive, travel & more, have partnered with us to deliver: Seamless Contact Center & CX Management Scalable Content Moderation & Trust & Safety High-volume Data Annotation & Labeling Forward-thinking Digital Transformation & Workforce Models We’re not just a vendor. We co-create success — becoming an extension of your team through true collaboration, shared goals, and co-sourced delivery. Global Reach. Local Insight. Multilingual by Design. With 14+ global hubs across EMEA, APAC, LATAM & North America, we deliver 24/7 support in 35+ languages, blending cultural nuance, digital agility, and operational excellence — at scale. Our Outsourcing Services CX & Contact Center Outsourcing Trust & Safety / Content Moderation Data Annotation & Labeling Employer of Record (EOR) & Facilities-as-a-Service (FaaS) Gig Economy Solutions D.Transformation Our Edge: Built for What’s Next AI-Powered Omnichannel CX Platform Humanized LLM Voicebots & Chatbots Gig-Enabled Global Workforce Real-Time Multilingual & Accent-Neutralization Tech Predictive WFM & KPI-Obsessed Ops Full-Spectrum Content Moderation & Annotation Co-Sourcing & Co-Collaborating Outsourcing Strategic CXM & Customer Journey Advisory 🟣 We’re Not the Biggest. We’re the Boldest. If you're done with cookie-cutter outsourcing and ready for a partner that moves fast, thinks big, and acts human, let's talk. Be Digital. Be Human. Be Bold. Be Good! Visit our website to see how we help you win.
1001 to 5000 staff
Procat A.S
Since 2004, we have been helping customers transform and benchmark their contact centres to be amongst the best in the world using our experienced team and leading technologies. Our goal;"Happy employees, successful projects and satisfied customers." In December 2004, Procat began its business as a consultancy company for customer care operations and soon after became the leading technology provider for In-house & Outsource Call Centre companies in Turkey. Till today Procat installed and supported more than seats in Turkey, the Middle East and Europe. 2006 Procat expanded its product and service offering with Speechouse, a group company founded in 2006. Speechouse was founded to provide applications and projects using advanced speech technologies such as speech recognition, speech analysis, speech signatures, text-to-speech conversion, virtual assistants, and natural language perception routing. In 2009, the first Call Center Hotel (CCH) concept in Turkey was founded by Procat. CCH provides the outsourcing of call centre company locations, facilities for periodic projects and proof of concept facilities for clients that want to identify their needs before investing in call centres. Focused on a hotel concept, CCH enables the healthy and efficient growth, flexibility and redundancy of a call centre equipped with the latest technologies. In 2014, Procat started to offer BPO services with the motto "Happy employees, successful projects and satisfied clients." Today Procat serves in the fields of collection, sales, customer service and Telecom, Aviation, E-Commerce, Banking, Automotive, Insurance and Gambling. Over the years, Procat has gained experience in operations in Turkish, English, German, Dutch, French, Arabic and Russian languages and has achieved success in BPO projects thanks to our experienced team and the use of leading technology in the market. and the journey never ends…
1001 to 5000 staff
Sanal Asistan
Virtual Assistant company is simply a firm that provides outsourcing services located in Turkey.
1 to 10 staff
K.I.P Call Center
Mithilfe unseres hausinternen Call Center Standortes in Antaly, Türkei haben wir uns bereits auf dem deutschsprachigen Markt als Stütze unserer namhaften Kunden etabliert. Unsere Stärken liegen nicht nur in der Abwicklung von Ibound, Outbound- und Backofficetätigkeiten sondern auch in der Entwicklung von Call Center Lösungen. Am Standort Antalya, Türkei beheimatet die K.i.P nicht nur ein hausinternes Call Center sondern auch die hausinterne Entwicklung und Administration.
51 to 200 staff
Premicall Multilingual Callcenter
PremiCall, Türkiye merkezli bir BPO (İş Süreçleri Dış Kaynak Kullanımı) uzmanı olarak, tüm sektörlere yönelik esnek çağrı merkezi çözümleri sunar. • İnbound ve outbound telesales, müşteri hizmetleri ve teknik destek süreçlerinde ölçeklenebilir, 7/24 çözümler üretiyoruz. • Telefon, e-posta, WhatsApp ve canlı sohbet gibi çok kanallı iletişim imkânı ile müşteri deneyimini en üst düzeye taşıyoruz. • Veri analitiği ve performans takibiyle operasyonel verimliliği artırıyor, maliyetleri optimize ediyoruz. • Çok dilli uzman ekibimizle, ticari hacmi küçük veya büyük fark etmeksizin her ölçekte firmaya güvenilir ve çözüm odaklı destek veriyoruz.
201 to 500 staff
Subul Impact Outsourcing
Subul Impact Outsourcing, born from the resilience of refugees, stands as a social enterprise and a testament to resilience and social innovation. Founded in 2019 and rooted in The Hague, a city renowned for peace and justice, we bridge the gap between the unique talents of refugees and marginalized communities and the needs of the global tech industry. Our commitment goes beyond providing exceptional outsourcing and outstaffing solutions; at Subul, we are crafting a legacy of inclusion and excellence. Subul provides tech businesses in Europe and U.S. with Impact Hiring and Outsourcing Services. Subul's Impact Hiring is more than just recruitment – it's an opportunity to make a difference. When you choose Impact Hiring, you're not only gaining talented team members but also positively impacting lives by providing meaningful employment. Our workforce includes professionals from refugee and disadvantaged communities, ensuring a diverse and enriching work environment. At Subul, we've pioneered the concept of Impact Outsourcing – a powerful way to drive both business growth and social change. By choosing our Impact Outsourcing services, your business gains access to a skilled and diverse workforce, while also contributing to the empowerment of marginalized communities. Our professionals are experts in various industries, ensuring high-quality results for your projects.
501 to 1000 staff
The Bright Group
TBG is a dynamic Australian-based manufacturing services group. For the last 30 years TBG has responded to the needs of a diverse range of industries by providing successful electronic manufacturing solutions. This high level of success and quality can be attributed to the emphasis on strong relationships, open communication lines and complete understanding. TBG offers a wide variety of products and services, and partners with you to create the ultimate solution to your electrical and electronic assembly problems.
51 to 200 staff
Buyx
Buyx is a Procurement Outsourcing company who provides efficient, innovative, sustainable and competitive Procurement solutions for every industry. Buyx was established in 2017 and grew to a well-experienced independent sourcing and buying company specialized in various items for B2B and the retail industry. Buyx manages the full sourcing-to-procurement process. Throughout our global supplier network of more than 1.600 vendors, we are capable of providing procurement services of both products and services according to our customer’s demands in the most cost-efficient and fastest way. Our Services: • Cost Optimization • Spend Analysis • Bid / Concours Process Management • Procurement Consultancy • Outsourcing Personnel • Catalog Application • E-Procurement • Centralized Procurement Platform • Alternative Supplier Opportunities • Foreign Trade - Buyx, her sektöre yönelik verimli, yenilikçi, sürdürebilir ve rekabetçi Satın Alma çözümleri sunan bir satın alma şirketidir. Buyx, 2017 yılında kurulmuş ve B2B / Perakende sektörleri için çeşitli ürünlerde uzmanlaşmış, deneyimli, bağımsız bir tedarik ve satın alma şirketidir. Buyx tedarik sürecinin tamamını yönetir. 1.600’den fazla firmadan oluşan global tedarikçi ağımızla, müşterilerimizin taleplerine göre hem ürün hem de hizmet tedarik hizmetlerini en uygun maliyetli ve en hızlı şekilde sunabiliyoruz. Hizmetlerimiz: • Maliyet Optimizasyonu • Harcama Analizi • İhale / Konkur Süreç Yönetimi • Satın Alma Danışmanlığı • Outsource Personel • Katalog Uygulaması • E-Satın Alma • Ortak Satın Alma Platformu • Alternatif Tedarikçi Fırsatları • Dış Ticaret
1 to 10 staff
Master Group
KPI Masterkey, tüm iş süreçlerini tek elden, uçtan uca geliştiren ve yöneten bir dış kaynak, teknoloji ve danışmanlık şirketidir” Herşey vizyoner bir müşteri temsilcisinin, ilk yöneticisi olduğu Stk operasyonuna proje geliştirmesi ile başladı. Kısa sürede 120 kişiye ulaşan bir ekibin dış kaynak çağrı merkezi danışmanlığı ile başladı. O günlerde şirket ve hedef kitlesi arasında bir köprü inşaa eden ve bu sayede hizmet verdiği şirket adına marka elçileri yaratan KPI Masterkey, faaliyetlerine başladığı 2019 yılından bu yana ürün yelpazesini sürekli olarak zenginleştirdi. Kendini daha iyi bir müşteri deneyimi yaratmaya adayan, iş ortaklarının gelirlerini artırırken, maliyetlerini ve iş süreçlerini optimize etmelerine odaklanan KPI Masterkey, 2019-2021 yılları arasında ciddi bir büyüme gerçekleştirdi ve uluslararası yatırımcıların radarına girdi. Türkiye’deki dış kaynak çağrı merkezi sektöründeki toplam koltuk sayısının yüzde ikisine ulaşan ve E-ticaret alanında hızlı bir müşteri kitlesi yaratan KPI Masterkey, 2020 yılında % 300 büyüdü.
501 to 1000 staff
Stadiavista Consultancy
Consultancy services for FIFA / UEFA regulation compliance, stadium design (playing surface, floodlight, sub-base works, facade lighting, electronic systems)
1 to 10 staff
Vitalaura
A Startup Company Providing Outsourcing and Marketing Services For E Com Companies
11 to 50 staff
Abc Retail Support Services
Since 2001, ABC Retail Support has been providing the highest quality service to its global & local partners. We are a proud company with vast knowledge & experience in areas of recruitment, payrolling, field force / promoter management, merchandising, data collection & reporting. Our aim has always been quality service to every client & project, regardless of how big or small! The quality services we offer reflect our accurate awareness of the Turkish market and our in-depth understanding of the client’s needs, following 18 years of ac experience and knowledge, We design new solutions for our clients, in order to make the processes within the field of human resources more efficient and cost-effective. We know that field force management is more than PAYROLL. It’s about improving productivity, processes, containing costs, assuring compliance, changing behavior, and delivering a clear, measurable return on investment. We provide unmatched flexibility in providing clients with the type of merchandising coverage they need. Our value is in the deployment of motivated, well-trained experts to represent your brand, and deliver a clear return on investment These are the certificates of ABC Retail Support; TS EN ISO 9001:2008. This is an approval of the highest quality field-force management, recruitment, merchandising, data collection, reporting and 100% compliant with Labor Laws & Regulations According to the Labor Law Goverment is requiring that certificate for outsouring and employment agencies including search and selection. The EY Entrepreneurial Winning Women program is an executive leadership program that identifies a select group of high-potential women entrepreneurs whose businesses show real potential to scale WEConnect International is a global network that connects women-owned businesses to qualified buyers around the world.
11 to 50 staff
Expo Hunting Exhibition &export Cunsaltint
Middle East Exhibition Agent Orta Doğu Fuarı Temsilcileri exporting consulting and trading agencies for the Middle East, Gulf and Africa Orta Doğu, Körfez ülkeleri ve Afrika için ihracat danışmanlık ve ticaret acenteleri
1 to 10 staff
Fabricon
Enabling Capacity
11 to 50 staff
Nissa International
Doing extensive market research and finding products in line with our business partners' needs and requests and introducing them to the appropriate options in Turkey. Your goals are ours,Best quality at the right price.
1 to 10 staff
Eyistanbul Sourcing & Development
EY offers a wide range of possibilities for different clients with regards to their quality, price, and volume needs. The company works closely with the design teams of its various clients to have a full understanding of their quality, quantity, and price needs.
1 to 10 staff
Tele Sales Groep
Tele Sales Groep is een platform voor getalenteerde freelancers. Hierkun je dagelijks, per verkoop werken. Je kunt elke dag werken zonder verbonden te zijn aan een bedrijf, en als je iets verkoopt, kun je dezelfde dag nog betaald worden. Voor onze vergoedingen kunt u contact met ons opnemen.
11 to 50 staff
Clever Dialogue
Wir freuen uns darauf, unsere internationale Erfahrung im Call Center-Bereich mit unseren Partnern zu teilen. Und wir haben unseren Platz als deutsches Call Center Istanbul eingenommen
11 to 50 staff
Vetraco Group
2009 yılında Almanya’nın Mönchengladbach şehrinde çağrı merkezi dış kaynak kullanım hizmetleri (outsource call center services) alanında faaliyet göstermek üzere kurulan Vetraco, ileri teknolojik alt yapısı, yüksek donanımlı uzman kadrosu, gülümseyen sesleri ve pozitif iletişim çözümleri ile 20 yıldır faaliyet gösteriyor. Tüm telefonla müşteri iletişimi süreçlerinizde etkin rol oynamaya hazır olan Vetraco, iç ve dış piyasaya hizmet veren şubeleriyle ağını her geçen gün daha da genişletiyor. İstanbul Merkezli Vetraco'nun; Türkiye genelinde İstanbul, Ankara, Sakarya, Gebze, Tekirdağ, İzmit, Samsun, Bursa, Denizli, Yalova, Uşak, Kocaeli, İzmir, Edremit, Aydın olmak üzere 15 şubesi bulunuyor. 500'den fazla çalışanı ile büyümeye devam eden Vetraco Group, ana dil seviyesinde Almanca bilen ve iletişim yönü kuvvetli takım arkadaşlarını arıyor. Almanca Çağrı Merkezi Lideri Vetraco Group ailesine katılmak; yüksek maaş, prim, özel sağlık sigortası, hafta sonu tatili ve daha birçok ayrıcalıktan yararlanmak için iletişime geçebilirsiniz!
501 to 1000 staff
Accace Circle
Accace Circle is a co-created business community of like-minded BPO providers and advisors who deliver outstanding services with elevated customer experience. Covering over 60 jurisdictions with more than professionals, we support over customers, mostly mid-size and international Fortune 500 companies from various sectors, and process at least pay slips globally. Our community operates under one centralized account management and online platform, yet delivers local support and knowledge through a wide community of its members. Accace Circle strives to grow and nurture non-competitive internal environment, where synergies between trust, shared know-how, and valued relationships bring unique benefits to all its members and their clients. Moreover, the Accace Circle business community brings its members transparency and two-way communication in collaborations on international tenders and proposals, which it actively searches and pursues.
1001 to 5000 staff
Callsultant
Callsultant has been in Call Center business for more than a decade. At Callsultant we provide the best call center services- Call Center, BPO Outsourcing- Call Center Consultancy- Multilingual Recruitment Services - IVR/CTI Implementation- Call Center Training- Call Center Audits- CRM Design and Customization- E-mail Marketing and many more. We are dedicated and love the challenges. We believe in continues improvement in every aspect. Our mission is to deliver the results, meet your expectation and add value to your business. We follow and apply industry standards such as COPC and Sixsigma. For more information check us out at
51 to 200 staff
