Directory · DO
Outsourcing/Offshoring in Dominican Republic
A register of firms and the professionals working at them in the Outsourcing/Offshoring sector based in Dominican Republic. Browse the public index, then filter or export on Kipplo.
Companies
16 on file
Uno Call Center
United Nearshore Operations (UNO) is a global BPO and Customer Engagement Center located in Santiago, Dominican Republic. UNO was formed in January 2004, celebrating our 13th anniversary this year. Our success has been determined by our excellent management team, by adopting the best processes in the industry, a dynamic and talented workforce and our passion and motivation for exceeding our clients expectations. UNO has experienced a steady growth pattern since opening our doors in 2004, with over 1,200 employees. UNO owns the facilities. Our agents possess strong cultural understandings both domestically and internationally resulting in unparalleled abilities to communicate in multiple languages and dialects. UNO is PCI DSS level 1 certified company since June 2011.
501 to 1000 staff
Siriux International
Hola! Somos Siriux International, una gran familia de +200 colaboradores que día día ofrece a nuestros clientes servicios de Call Center, diseñados a la medida de sus necesidades, con el más alto nivel de profesionalidad, confidencialidad y eficiencia, apoyándonos siempre con avanzados equipos tecnológicos. Somos una empresa en constante crecimiento, brindando el mejor servicio y la calidad que nos caracteriza desde el año 2013, lo que nos convierte en una de las primeras opciones a la hora de contratar servicios de Call Center de calidad probada, avalado por nuestros clientes conformados por empresas del Sector Financiero Dominicano y Sector Retail.
51 to 200 staff
Data Vimenca
With more than positions, 24 hours a day, 365 days a year, Data Vimenca is one of the most recognized business centers in the country, with a modern infrastructure, up to global standards, and state-of-the-art technology. Data Vimenca started in September 2004 with only 20 workstations, to reach more than between Santo Domingo and its modern six-story building with an eco-design in the city of Santiago, the second largest city in the country. We pride ourselves on having the largest local presence with greater preference as a workplace and an excellent working environment in the contact center industry, our offices are strategically located among the most important universities in the country.
1001 to 5000 staff
Ente Consultores Fdj
Ofrecemos servicios integrado de Gestión Humana y Nomina, brindado a nuestros clientes un personal altamente capacitado y acorde a su negocio, con un seguimiento continuo a su desempeño y velando por que clima sea el adecuado para dar un resultado excelente.
11 to 50 staff
Pos Caribbean Service
POS Caribbean Service, was founded in 2006 with the purpose of supporting client companies who showed interest in strengthening their brands by offering high level customer service. It has been since that time that we have been successfully servicing our clients and helping them bring profitability to their business through the numerous services we offer. We are characterized for being one of the most trustworthy call centers in the Dominican Republic. Our values and our people make our business unique and fun to work for.
51 to 200 staff
Synergies Corp
Synergies is a trusted nearshore outsourcing partner with over 18 years of experience delivering scalable, high performance solutions to global companies. Operating 1,600 seats per shift across two modern centers in Santiago and La Romana (Dominican Republic), we offer multilingual support in Spanish, English, and French empowering clients to serve diverse markets with speed and precision. Our services span customer service, technical support, retention, and complex business process outsourcing (BPO). Whether you aim to cut operational costs, expand your team, enhance service levels, or access skilled bilingual talent, Synergies provides the infrastructure, agility, and experience to make it happen. What sets us apart is our ability to align with each client’s unique goals and culture. We blend operational excellence, data driven management, and continuous process optimization to deliver results that go beyond KPIs. Our adaptable teams are backed by strong leadership and technology enabled workflows that ensure consistency and quality. Security and compliance are central to our value proposition: we are ISO 9001 and ISO 27001 certified, PCI DSS compliant, and fully aligned with HIPAA and GDPR standards. This ensures that your operations are not only efficient but secure and regulation ready. With Synergies, outsourcing becomes a strategic growth engine built on trust, performance, and long term partnership.
501 to 1000 staff
Lcb-Net Srl
LCB-NET is a business process outsourcer that specializes in creating personalized call center solutions which enable our clients to increase market share, improve operational efficiency, and reduce operational costs. Our Mission is to be our clients’ most valued and trusted business partner.
51 to 200 staff
Smart Virtual Connection
Smart Virtual Connection is a service outsourcing company that provides a wide range of top-notch and affordable administrative solutions to small business owners & entrepreneurs by combining the right set of skills and processes to help boost their productivity and improve their operating efficiency. What we’ll do for you: • Take care of your time-consuming tasks/procedures so you can focus on highest-yielding tasks • Enhance your productivity as we work consistently to exceed our client’s benchmarks • Provide administrative services tailored to fit your needs contributing to your business growth • Help you achieve a better work-life balance
1 to 10 staff
Synergy World Call Center
Synergy World Call Center es un Centro de Contacto situado en Santo Domingo, República Dominicana. Desde 2012 ofrecemos soluciones de Outsourcing en servicio al cliente inbound-outbound, gestión de cobros en las distintas etapas (preventiva y mora temprana), telemercadeo, investigación de mercado y actualización de datos. Nuestro know-how junto a la combinación de recursos humanos y tecnológicos garantizan que nuestros clientes reduzcan importantes costos de operación y pasivo laboral tercerizando operaciones secundarias, permitiendo optimizar sus procesos y dedicar esfuerzo en áreas claves del negocio.
51 to 200 staff
Melerich Caribbean Group Srl
Nuestra excelencia nos posiciona en el mercado como empresa líder en el área de TERCERIZACIÓN (OUTSOURCING), aplicando constantes procesos de innovación, manteniendo en alto nuestro principal estandarte: LA CALIDAD. Contamos con la experiencia suficiente para desarrollar estrategias de negocios que le permitan a usted y a sus colaboradores enfocarse específicamente en el CORE BUSINESS (FUNCIÓN PRINCIPAL) de su empresa. Nuestro objetivo primordial es impulsar su negocio a través de nuestras prácticas, siendo ésta una pieza clave en los procesos de transformación y proyección de sus objetivos estratégicos a corto y mediano plazo, facilitando soluciones puntuales que le permitan reducir costos, incrementando su productividad y mejorando su competitividad.
51 to 200 staff
Zwork.Do
Sabes cuántas ideas grandiosas no han podido hacerse realidad por falta de oportunidades y recursos disponibles? Z|Work es una plataforma digital con acceso ilimitado a profesionales especializados que diariamente hacen realidad proyectos, de los que nos sentimos orgullosos.
1 to 10 staff
Jet Solutions
We specialize in- Outsourcing marketing - Lead generation - BPO campaigns - Remote campaigns - Marketing campaigns - Call center campaigns/projects - Customer Service/Care/Experience/Support (voice, chat, emails and text)- Tech Support (voice, chat, emails and text)- Community Management - Health-related industries campaigns, whether as for marketing in lead generation, triage and live transfers - Sales
1 to 10 staff
Ns Outsourcing
NS Outsourcing is a premier Nearshore BPO partner for US-based companies. We excel in delivering high quality, omni-channel, customer experience solutions to our clients. Our team is ready to handle any business challenge and put our clients on the path to success. We operate exclusively in the Dominican Republic and are dedicated to growing our people along with our business. Contact us today to schedule a consultation.
201 to 500 staff
People First Bpo
People First BPO is a boutique business process outsourcing company that frees business owners of their HR stresses with our customized, top-quality outsourced back office and customer service support. Based in the Dominican Republic, we recruit, qualify, manage, and retain polished, savvy local employees that match your company’s needs and culture. That means you get top-quality staff minus the management headaches -and plus significant cost-savings. We provide- Outsourced back office support that keeps your business running smoothly - Outsourced customer service support that keeps your customers feeling well-taken-care-of - Happy, well-trained employees dedicated to your work for the long haul - and for more manageable salaries - Educated, English-savvy customer service reps with communication skills polished enough for high-end customers - Partners on the management level who respond within minutes to any question or need
201 to 500 staff
Bridgecom
BridgeCom is a business service company providing a wide variety of high quality Call Center and Business Process Outsourcing solutions to large, small, and medium enterprises worldwide. Bridgecom’s Contact Center operation provides highly skilled competency in bilingual resources to you, with a track record of doing business in the U.S and Europe. We have a state of the art call center strategically located in Santiago, DR. Bridgecom was started by a group of call center entrepreneur’s with years of experience in outsourcing and servicing a variety of top client who combined their efforts to build a new business model to achieve high level quality customer service.
51 to 200 staff
H&c Engineering Contractors
H&C Engineering Contractors is a company dedicated to the design, budgeting, installation, training, maintenance and consultansy. For the HVAC systems, Electrical Installations, and Soft contructions. For the industry, commercial center, laboratory and hospitals.
1 to 10 staff