Directory · US
Outsourcing/Offshoring in United States
A register of firms and the professionals working at them in the Outsourcing/Offshoring sector based in United States. Browse the public index, then filter or export on Kipplo.
Companies
488 on file
Tacna Services
Since 1983, TACNA has helped global manufacturers expand into Mexico quickly, safely, and cost-effectively. As one of the most experienced shelter service providers in the region, we make it simple for companies to set up and operate manufacturing facilities in Mexico without the risks, costs, and delays of going it alone. Through our shelter model, TACNA manages all administrative, legal, HR, and regulatory responsibilities—so your team can stay focused on what matters most: manufacturing and growth. Our proven process enables startups in as little as 6–8 weeks, with significant savings in both time and capital investment. With more than 40 years of experience supporting companies across industries—from aerospace and medical devices to electronics and automotive—TACNA is a trusted partner for manufacturers seeking to supply the North American market competitively.
10001+ staff
Dialog Direct
Dialog Direct helps brands manage and personalize their multichannel, multi-touch customer journeys using data-driven marketing and customer engagement solutions. Our overriding mission is an obsession with delivering one-to-one customer experiences—at every touch point, every time—to optimize customer acquisition, lead nurturing, sales, retention, loyalty and positive word of mouth. Our approach is translating consumer insights into personal and relevant brand experiences that can be seen, heard and felt. This is why more than 250 globally known brands and Fortune 500 companies have trusted our team to engage with their customers for more than 37 years.
10001+ staff
Ibex
ibex delivers innovative business process outsourcing (BPO), smart digital marketing, online acquisition technology, and end-to-end customer engagement solutions to help companies acquire, engage and retain valuable customers. Today, ibex operates a global CX delivery center model consisting of approximately 30 operations facilities around the world, while deploying next generation technology to drive superior customer experiences for many of the world’s leading companies across retail, e-commerce, healthcare, fintech, utilities and logistics. ibex leverages its diverse global team of more than employees together with industry-leading technology, including the AI-powered ibex Wave iX solutions suite, to manage nearly 170 million critical customer interactions annually on behalf of our clients, driving a truly differentiated customer experience. To learn more, visit our website at ibex.co and connect with us on LinkedIn.
10001+ staff
Iqor India
iQor provides global customer interaction and product support solutions in 18 countries. Our employees solve our client’s most strategic problems. We partner with many of the world’s best-known brands to deliver product and customer support solutions that span the consumer value chain, from customer care and receivables management to product diagnostics and repair services. Our award-winning technology, logistics and analytics platforms enable us to measure, monitor and analyze brand interactions, improve business process and find operational efficiencies that lead to superior outcomes for our partners across the customer and product life cycles.
10001+ staff
Transcosmos America, Inc
transcosmos leads the digital evolution across Asia's high-growth markets as a premier BPO provider, offering comprehensive CX and BPO solutions that transform business possibilities into reality. With unmatched regional expertise and a deep understanding of Asia's explosive growth potential, we empower our customers to capture unprecedented opportunities across the world's most dynamic markets. Our end-to-end services span from customer experience excellence to business process optimization, creating a powerful synergy that drives your digital transformation journey. APAC Leader transcosmos has been recognized as a Leader in Customer Experience Management (CXM) services across the Asia Pacific region by Everest Group (2024, 2023, 2022 and 2021). We have further distinguished ourselves by earning Star Performer status, reflecting exceptional year-over-year growth in the industry.
10001+ staff
Qualfon Culture.Service.Growth
In April 2016, Culture.Service.Growth was acquired by Qualfon, a global business process outsourcing (BPO) and contact center service provider. CSG now operates as an integrated part of Qualfon and has taken on the Qualfon brand.
10001+ staff
Affina
Since 1973, AFFINA has partnered with many of the world’s most recognized and respected companies to deliver exceptional inbound contact center, customer satisfaction, fulfillment, and back office solutions. Our cost-effective and value rich solutions help our client partners maximize their operations to their competitive advantage. The company is headquartered in Peoria, Illinois and is a wholly-owned subsidiary of Hinduja Global Solutions, Ltd.
1001 to 5000 staff
Affinity Global
One of North America’s leading providers of multi-national customer management solutions specializing in customer contact, first party receivable management and third party recoveries. Affinity Global helps Fortune 500 companies create profitable, sustainable connections with their customers. We leverage the latest technologies, Customer Operations Performance Centre Inc.(COPC) operational methodology, and more than 15 years of experience to deliver superior results to businesses. We connect people- our customers to their customers daily. We do so with an unsurpassed passion for performance and an unwavering commitment to results. With offices in Canada, the U.S, U.K. and Panama, Affinity Global employs over 1,200 people worldwide.
1001 to 5000 staff
Altos Incorporated
Since 2002, Altos Incorporated has provided its' clients with the most flexible, scalable and hassle-free business process outsourcing solutions in the industry. We pride ourselves in having the perfect combination of state-of-the-art infrastructure; highly skilled and robust work force, in-house domain expertise and an honest and committed attitude towards our clients. Our team of healthcare experts comprising of doctors, CPC-coders, billing experts, billing analysts, follow up specialists, report editors, impairment raters, transcribers, and software professionals enables us to provide complete cost effective healthcare outsourcing solutions. Regardless of the size of your practice, from solo practitioner to large multi-specialty physician group or outpatient facility, we have the expertise and resources to increase your cash flow, reduce your operating expenses, streamline your operations and enable your growth. Altos is the leading medical transcription, billing and collections services provider for Work Comp and PI Physicians based on its high quality, speedy delivery, and courteous customer service.
501 to 1000 staff
Faneuil Inc
Faneuil is now part of Continuum Global Solutions This exciting evolution marks a significant step in our commitment to delivering unmatched customer care and transforming digital customer experiences. With this merger, we’re expanding our expertise in public utilities, government, and healthcare, allowing us to provide more comprehensive and innovative services tailored to meet your needs. As a global leader in customer care, we continue to drive excellence and innovation across all industries.
1001 to 5000 staff
Infomatic Solutions
Infomatic Solutions is a Business Process Outsourcing solution provider with a business office based in Ahmedabad, India. We are committed to creating a trustworthy and reliable offshore business process partner for small and medium enterprises. Infomatic Solutions offers efficient and cost-effective offshore outsourcing, including Call Center Services, Back Office Support, Remote Staffing, Revenue Cycle Management, and Digital Marketing. We believe that "Controlling Your Cost is Our Business." We provide our clients' businesses an edge over their competitors by increasing quality while cutting costs. We take care of our partners' back-office processes, so they can focus on the growth of their business. Our clients love us for our culture, honesty, integrity, simplicity, teamwork, and synergy. We strive to hold onto these values over time.
51 to 200 staff
Integra Global Solutions Corp
Integra Global Solutions is a leading business process outsourcing and technology company that was founded in 2004. With a commitment to cutting-edge solutions, we combine our extensive experience in outsourcing with AI automation and emerging cloud technologies to deliver exceptional services to clients across a wide range of industries. At Integra Global Solutions, our primary goal is to help our clients achieve cost reduction, increase efficiency, streamline operations, and regain tight control over their processes. With our expertise and innovative solutions, we enable our clients to focus on their core competencies while we handle their non-core functions. Headquartered in the United States, Integra Global Solutions has strategically located branches in the United Kingdom, India, and the Philippines. Our global presence allows us to serve clients from various geographies, including the USA, Canada, UK, Europe, and Asia. By maintaining a diverse team of over 1600 qualified professionals, we ensure that we have the talent and expertise to meet the unique needs of each client. If you're looking for a reliable and innovative outsourcing partner, we invite you to connect with us. Our dedicated team is ready to provide you with a customized solution that will drive efficiency, reduce costs, and propel your business forward. Contact us today: US: 412 267 1529 UK: 020 7993 2949
1001 to 5000 staff
Intelligent Image Management, Inc. Iimi Usa
IIMI offers a wide range of services designed to help customers bridge the digital divide, enabling enterprises to harness the full power of technology. At IIMI, we help our clients to capture and manage data from any format, so they can transform that data into information, information into knowledge, knowledge into insight and insight into action. It can be as simple as data entry of forms like keying warranty cards, rebate forms, or any other hand written application form, or capturing the same data from a caller. It often involves complex rules based processes where IIMI personnel read and understand the content, make rules based decisions, validate the data with other sources that may be offline or online, and perform audit and analysis of the data for items such as expense report validation, insurance eligibility verification enrollment and claims processing; invoice payments, reporting and database creation, or research and statistical analysis. Whether working completely behind the scenes, or playing a more active role, IIMI has the depth and breadth of capability to support our customers across multiple geographies and languages. Usually any work process that is people dependent, transaction intensive, very much routine and repetitive, and which can be processed remotely or off-site can be easily outsourced to IIMI at a fraction of the cost of doing it yourself. Today, utilizing VOIP and/or Internet connectivity, and the simple, secure portability of scanned images make remote processing of many tasks practical and affordable. Bridging the digital divide lowers operating cost, increases customer satisfaction, and enhances technology enablement. Certifications: ISO 27001 Certified HIPAA Compliant CSP National Minority Council Supplier Development Council / SMBE For more Information: visit or call 801-906-9517, or email to: yvette@iimdirect.com
5001 to 10000 staff
Karvy Global Services
We are a knowledge services company. We provide specialist support to extend in-house analyst teams and drive clear business results. We serve investment banks, insurance providers, brokerages, hedge funds, research agencies, and life settlement providers across the United States, Middle East, and Europe. Our clients have found our ability to scale efforts, specialist analyst pool, and knowledge of emerging markets to be a strong advantage in the new, fast, and unpredictable world. Our areas of focus include equity and industry research, commodity research, technology-based workflow solutions, insurance policy & portfolio valuation, and other custom specialized services. Incorporated in 2004, we are backed by over 25 years of experience through India’s largest financial services company, the Karvy Group. We are located in New York right opposite the raging bull and have our primary global delivery center in Hyderabad, India.
51 to 200 staff
North End Teleservices Llc
North End Teleservices is a state of the art contact center provider founded with a strong belief in urban development. Our mission is for local communities and residents to fully participate in and realize the benefits that come from community development and revitalization projects. We believe this is best achieved through the creation of jobs and sustainable career paths within urban communities. Our experience in the industry has shown that clients are often subjected to a one-size fits all approach. There is a gap between how they want to partner with their contact center vendors and how they are serviced. We have a unique opportunity to have a high degree of focus on customization of client programs, quality assurance and our client relationships. We can close that gap and truly operate as a business partner and extension of the company operations. Offering the flexibility of both shared and dedicated services in a multi-channel environment, North End Teleservices specializes in Insurance, Healthcare, Travel and Hospitality, Financial and Retail sectors.
201 to 500 staff
Percepta
Percepta is a global customer relationship organization that manages all forms of contact with our clients’ customers, prospective customers, suppliers and distribution networks. We have positioned ourselves as a customer contact specialist, managing all aspects of the contact experience. As a global organization, we offer worldwide reach and have the capability to service customers in multiple languages and time zones. You can keep up to date with the latest Percepta news by visiting:
1001 to 5000 staff
Vcare Corporation
Vcare Corporation has been known as one of the leading provider of BPO Services from India. Working as Inbound and Outbound call center, we provide a wide array of comprehensive call center outsourcing services such as Software Development, Knowledge Process Outsourcing Services (KPO), Infrastructure Management Services and F&A Outsourcing. Vcare Corporation has surpassed the expectations of quality outsourcing call center services. We are a leading Business Process Outsourcing Services provider using end-to-end Cisco based IP network. Vcare Corporation has official presence in North America (Washington),(New Jersey), Western EU (Netherlands), Eastern EU (Albania), South America (Columbia), United Kingdom and Asia (India). Headquartered in Seattle, Washington, Vcare's BPO, F&A Outsourcing & IT Support Services BPO Services - Call Center Services - Back Office Support - Technical Support Analytical Services - F&A Outsourcing - Email/Chat Support - Research Activities IT Support Services - Software Development - IVR Services - Infrastructure Management OSS & Billing Solutions - Prepaid - Postpaid - Hybrid
1001 to 5000 staff
Contax360 Bpo Solutions, Inc
Contax360 BPO Solutions is an onshore and nearshore Business Process Outsourcing Center, with an office in Florida, and one of the largest privately owned and managed centers in Jamaica. We pride ourselves on being innovators, and partnering with our clients to deliver exceptional solutions and create value. We integrate our highly talented workforce with best-in-class technology as well as leverage the newest approaches. The result is a solution designed for your business requirements with clear goals and measurable results. Contax360 was founded in 2007 by Jacqueline Sutherland, a Jamaican- entrepreneur who spent her professional career working at Fortune 500 companies in the US. She launched Contax360 with the goal of delivering cutting-edge contact center services while maintaining a hands-on partnering approach with each client. Our repeated success servicing clients from across the globe, – allowed Contax360 to grow to over 900 agents serving blue chip clients in multiple industries. Contax360 has excelled in a heavily competitive environment by staying ahead of technology and trends, while continuing to treat each customer as a partner.
201 to 500 staff
Resolvedcx
ResolvedCX provides customer support solutions for businesses of all sizes. We use experienced agents to provide our clients with flexible coverage options, fast response times, and strong customer satisfaction at an affordable cost.
51 to 200 staff
Usa800, Inc
Connect with USA 800, the largest employee owned Contact Center BPO in the United States. Our mission is to make every contact count - recognizing that every customer interaction is an opportunity to grow our client’s business while creating a more loyal customer relationship. Being employee-owned, we care about success. Yours and ours. With over 40 years experience in managing customer care, sales, and technical support calls, we have been able to demonstrate higher than average results, both top and bottom line, for a multitude of leading companies across a variety of industries. For us, it means double-digit growth year after year. So peruse our site to learn more about our call center services and how we can help your company achieve the same level of success.
1001 to 5000 staff
Datrose
The Best in Business Process Solutions, Delivering Innovative Technology, Process Automation, and World Class Talent, Since 1976! We are committed to delivering world-class services that leverage people, processes, and technologies and result in streamlined and more efficient operations for our clients. Our innovative solutions include: Smart Lockers, Mailroom Automation, Staffing & Recruiting, Veteran Recruiting: Featuring Our Award Winning, Salute And Recruit™ Offering, Accounts Payable Automation & Invoice Processing, Document Scanning, and Government Contracts Our success is built upon the foundation of using Lean Six Sigma process management tools and a culture of high-performing teams of individuals across the nation.
201 to 500 staff
Icall Services, Inc
iCall Services, Inc. is a provider of exceptional custom-designed B2C and B2B outsourced contact center solutions. Our Midwest locations serve multiple time zones with a high-quality professional pool of customer support and sales service staff. iCall Services delivers a seamless customer experience across all touchpoints and channels through our omnichannel customer service solutions. We custom design every program to match our clients' specific needs, and our commitment is to deliver exceptional domestic contact center solutions at affordable prices. Click here to request your quote today. We have experience with clients from a broad spectrum of industries, and we manage millions of customer interactions annually. We are committed to keeping customers engaged and loyal! For more information contact our sales department today at 1-877-648-5977 or visit
51 to 200 staff
Industrial Sales And Manufacturing Inc
Industrial Sales and Manufacturing, Inc.(ISM) is a premier manufacturer and supplier of quality machined, fabricated and assembled components for hundreds of valued customers including a number of Fortune 500 companies. Located in Erie, PA and family owned since 1967, the company has over 175 employees and feet of manufacturing space in three facilities. ISM is a true one-stop shop with in house operations, expertise and flexible capacity tailored to fit the needs of specific market sectors. With a track record of performance and innovation, the company strives to deliver on our customer’s needs on time, every time with the highest level of quality and customer service. The company is certified and has experience working with all types of materials. Market Sectors – Transportation (Automotive, Truck, Locomotive), Mining, Power Generation, Material Handling, Recreation (Golf, Turf), Medical Devices, Renewable Energy, Construction Equipment, Agricultural Equipment, Machine Repair and Governmental Sales. Operations - Welding, Milling, Punching, Cutting, Sawing, Bending, Forming, High-definition Plasma Burning, Painting, Powder Coating and ISO 4406 Millipore Inspection capabilities. Materials - CF and HF Steel, Alloy Steel, Stainless Steel, Brass, Copper, Aluminum and Finished-cast Products.
51 to 200 staff
Virtual Assistant Talent, Llc
A Virtual Assistant Company that Understands Virtual Assistant Talent is dedicated to helping Startup companies, Small Medium Business Owners, Real Estate Investors, Real Estate Agents, Physicians, and others to grow and expand their businesses. Virtual Assistant Talent was established by John Davern, Jr, MBA as a result of his own experience and business needs. John has a BA in Labor & Industrial Relations from Pennsylvania State University and an MBA in Human Resources from Duquesne University. In graduate school, John was an active member of the International Student Organization, where he developed contacts and friendships with people from all over the world, and established an appreciation for other cultures. Hire top caliber Filipino Virtual Assistants and experience outsourcing in the Philippines in a different level. Virtual Assistant Talent can provide you the best dedicated, experienced remote staff to provide you with superb virtual assistance. GET 10 FREE HOURS by clicking the website link.
11 to 50 staff
