Directory · TR
Telecommunications in Turkey
A register of firms and the professionals working at them in the Telecommunications sector based in Turkey. Browse the public index, then filter or export on Kipplo.
Companies
917 on file
Turkcell Global Bilgi
Bir Turkcell grup şirketi olarak yılında kurulduğumuzda amacımız hep eşsiz bir müşteri deneyimi yaşatmaktı. Yıllar geçse de amacımız hiç değişmedi ve bugün biz yine aynı odak noktası ve artan heyecanımızla; toplam 15 lokasyonda, 16 binden fazla çalışanımızla firmaların müşteri deneyimini iyileştirmeye devam ediyoruz. Telekom sektöründeki köklü tecrübemizin yanı sıra; finans, sigorta, e-ticaret, perakende, ulaştırma, hızlı tüketim, havacılık, otomotiv, teknoloji, enerji ve kamu sektörlerinde hizmet vermekteyiz. Eşsiz müşteri deneyimine ulaşabilmek için geleneksel bir kanal olan ve Ana Hizmetlerimizin altında yeralan çağrı hizmetlerimize; Dijital, Teknolojik ve Danışmanlık Hizmetlerimizi de ekleyerek güçlendirdik. Daha hızlı, tasarruf sağlayan, kolay ulaşılabilen bir müşteri deneyimi sunmak için RPA (Robotik Süreç Otomasyonu), Dijital Yardım Masası, Social Sniffer, Konuşma Analizi, Bulut Santral, Chat & Chat Bot gibi dijital hizmetlerimizi kullanıyoruz. Müşteri deneyimi uçtan uca bir süreç olduğu için; Deneyim Tasarımı, Kalite & Araştırma Yönetimi gibi danışmanlık hizmetlerimiz ile bu deneyimin tasarım aşamasını da analitik bir bakış açısıyla sunuyoruz. Ana hizmetlerimiz içerisinde yer alan çağrı hizmetlerimizi ise sadece ses kanalı ile vermekle kalmayıp, görüntülü görüşme ve otomatik sesli yanıt sistemleri (IVR) ile destekleyerek müşterilerimize eşsiz bir deneyim yaşatıyoruz.
10001+ staff
Oz Optics Ltd
OZ Optics Limited is a leading worldwide supplier of fiber optic products for existing and next-generation optical networks. In addition to designing and manufacturing components and test equipment for fiber optics markets, the company offers award-winning fiber optic sensor systems for remote monitoring of oil and gas pipelines, wells, refineries, bridges, dams and other large structures, security fences and for fire detection. OZ Optics manufactures its products in three locations, Ottawa, Canada, Izmir, Turkey and Jiaxing China. Our seven different product groups are marketed and sold globally to over customers in over 60 countries, through our well-established and extensive network of sales representatives and distributors, as well as through direct customer engagement. Our fiber optic product lines include: Components for OE Packaging, Attenuators, Laser-to-Fiber Delivery Components, Polarization Maintaining Components, Test Equipment, Fiber Optic Sensors, High Power Components, and Fiber Optic Components for OCT Applications.
201 to 500 staff
Millenicom
Türkiye’de alternatif telekom sektörünün öncülüğünü yapan ve serbestleşen Türkiye telekomünikasyon pazarında lider alternatif operatör olma hedefiyle Millenicom 2004 yılında kurulmuştur. Uygun fiyatlı, avantajlı, sorunsuz ve kaliteli bir internet ile kullanıcılarını dünyaya bağlayan Millenicom, bireysel müşterileri için ADSL, VDSL, FİBER seçenekleriyle sabit internet ve sabit telefon hizmetleri vermektedir. Millenicom cazip fiyatlı kampanyalar, gerçek sınırsız, kotasız internet ve ücretsiz kurulum gibi avantajların yanı sıra mevcut müşterilerin ihtiyaçlarına en iyi şekilde cevap vererek müşteri memnuniyetini en üst seviyede tutmayı da hedeflemektedir. Kurumsal müşteriler için ise sabit internet ve telefon hizmetlerinin yanı sıra iş kalitesini yükselten, uygun fiyatlı hayat kolaylaştırıcı bulut çözümler ve IP tabanlı kaliteli ses sunan Millenicom, bu hizmetler dışında yeni ürün geliştirme çalışmaları ve iş birlikleri ile ürün ve hizmetlerini müşterilerin ihtiyaçlarına yönelik olarak genişletmektedir.
51 to 200 staff
Ntm
Turkcell Bölge Çözüm Ortağı olarak Yılında kurulan NTM, Telekomünikasyon, Enerji ve İletişim sektörlerinde uçtan uca çözümler üretirken, “Güvenirlik, Teknoloji ve Müşteri Sürdürülebilirlik” değerleri odaklı çalışma anlayışı ile hizmet vermektedir. 25 Yıllık köklü tecrübesi ile Telekomünikasyon sektöründe en çok tercih edilen, en çok güven duyulan firma olma hedefini, teknolojik yeniliklerin takibi ve insana yatırım ilkesini benimseyerek sürekli iyileştirmektedir. Baz istasyonlarının montajı, bakımı, onarımı, kabulü, gerekli malzemenin depolanması ve fiberoptik hatların tesisi, denetimi, işletilmesi ve bakım onarımının yapılması” hizmetlerini, güvenli, verimli, hızlı ve sürdürülebilir olarak gerçekleştirmektedir. NTM, yılında TURKCELL İletişim Hizmetleri A.Ş, 2001 yılında ERICSSON Telekomünikasyon A.Ş, 2006 yılında KULE Hizmetleri ve İşletmecilik A.Ş.(GLOBALTOWER), 2007 yılında HUAWEI Telekomünikasyon Ltd. Şti. ile çözüm ortaklıklarında GSM alt yapı hizmetleri ile başlamış olup; 2008 yılında TELLCOM İletişim Hizmetleri A.Ş. ile SUPERONLINE Fiber Optik Sistemlerinin survey, montaj, işletme, arıza, FTTx ve Backbone denetleme işlerini yapmaya başlamıştır. 2023 yılında kurulan “NTM Solar Group” çevreye olan duyarlılığını, “İşimiz Enerji, Gücümüz Güneş” mottosuyla, Endüstriyel ve Mesken GES çözümlerini, kurulum, temizlik ve bakım hizmetleri ile vermeye başlamıştır.
201 to 500 staff
Pusula Cx
2009 yılından bu yana deneyimimiz, bilgi birikimimiz, özel çözüm önerilerimiz ve işinde uzman yönetim kadromuz ile değer yaratarak büyümeye devam ediyoruz. Pusula Call Center İletişim Anonim Şirketi, insan odaklılık ilkesi ile hem müşterilerinin hem de çalışanlarının memnuniyetini en üst seviyede tutmak adına; teknoloji, insan kaynağı ve yenilikçi iş modellerine olan yatırımlarını sürdürmektedir. Böylece bir çağrı merkezinden beklenti olan kesintisiz hizmet, maliyet optimizasyonu ve yönetimsel verimlilik sağlanabilmektedir. Girişimci bir ruhla tamamen milli sermaye ile kurulmuş olan Pusula Call Center hedeflerine tüm paydaşları ile birlikte ulaşmayı amaçlamaktadır.
1001 to 5000 staff
Beox
Founded in 2004, Beox brings 20 years of expertise in the international telecommunication industry. We pride ourselves on delivering exceptional Voice and SMS services by providing high-quality, flexible, and customized solutions approaching each partners’ needs. With two decades of experience, Beox is dedicated to driving success and growth for our vast network of global Partners.
11 to 50 staff
Ceyber
CeyBer kurulduğu 2016 yılından beri Çağrı Merkezi hizmeti vermektedir. üzerinde seat kapasitesi ile, İstanbul, İzmir ve Adıyaman lokasyonlarında e-ticaretten lojistiğe farklı sektörlerde inbound, outbound, back office, CRM yönetimi, satış ve pazarlama yönetimi, chat gibi çağrı merkezi hizmetleri sunmaktadır.
501 to 1000 staff
Defne
Defne, is a leading global provider of telecom solutions, software products and services for communications networks. Defne offers a differentiated portfolio of innovative call completion and management, messaging and notification, roaming, and digital services solutions. Today, more than 25 service providers across 20 countries serving over 500 million subscribers are driving revenue growth and increasing customer loyalty with Defne’s solutions and services. Expertise on 5G, IN, IVR, and messaging combined with a wealth of skilled resources, allows Defne to provide reliable and scalable solutions that seamlessly integrate with existing customer infrastructure. Defne ranked in the Deloitte Technology Fast 500 EMEA and the Deloitte Technology Fast 50 Turkey programs in multiple years. Headquartered in Istanbul, Turkey, established in 1996, Defne is an Associate Member of the GSMA. For more information about Defne and its solutions, please visit
11 to 50 staff
Mirsan Rack Cabinet Systems
MirsanRack is the manufacturer of rack cabinets and accessories located in Turkey. For rack cabinets & enclosures, fiber optical, electrical and telecommunication termination and distribution boxes, Audio & Video System cabinets, indoor & outdoor cabinets and enclosures, open system frames and optical distribution frames, MirsanRack is ready for your service with its design product range. Furthermore, we are capable of providing service in your special projects with our experienced R&D Team as well. Please visit us for our entire product catalogue and Quality and testing documents.
201 to 500 staff
Netser Group
NETSER Group provides turn-key solutions, effective strategies in communications infrastructure, low-current security applications, data network infrastructure, call center applications. Founded in 1990, telecommunications, safety & security and data giants have been represented by NETSER Group in many areas all around Turkey and abroad. NETSER helps its customers develop effective strategies, manage and employ the right telecommunications, security and data network solutions to improve its customers' business results. The Group provides service and support to more than corporate customers while located in Istanbul, Ankara, Bursa and İzmir.
51 to 200 staff
Ons Optimum Network Solutions
Headquartered in Ankara/Turkey with offices at Turkey Optimum Network Solutions Inc. is an independent provider of Radio Network engineering, network services and technical outsourcing for the wireless carriers and vendors. ONS is created to design, deploy, optimize and manage wireless networks. ONS was established in 2004 for providing professional solutions in cellular network planning and related areas.
501 to 1000 staff
Teknotel Telekom
TEKNOTEL was established in 1984 in order to realize and implement turnkey projects in the Telecommunication sector. Starting from the day of its establishment, TEKNOTEL has deemed it a mission to follow innovations and advanced technologies closely and take part in technological development of Turkey, and now offers the most suitable solutions for different scale of infrastructure and access requirements with its operations in Satellite & Internet, Network & Broadband and End-user Electronics as a System Integrator. TEKNOTEL Telecommunication is internet service provider firm of this structure that provides internet, WAN/VPN, satellite internet and datacenter services for meeting the needs of corporate access in different scales. TEKNOTEL Telecommunication has approximately 700 corporate clients in different sizes and sectors all over the TURKEY. The priority objective of our team is to improve customer satisfaction by providing them with professional, solution oriented and high quality services that ease their work load and help them to focus on their business processes and to save extra expenses. Teknotel Telecommunication, established its first datacenter, TELEHOUSE ISTANBUL in Istanbul’s trade center Kozyatagi at March 2011. The new datacenter is based on cooperation between Teknotel and Telehouse, a leading provider of global data centres, and managed IT services, taking advantage of Teknotel’s local experience and Telehouse’s global knowledge in Telecommunications and DC business. TELEHOUSE ISTANBUL happens to be a first since it is invested, operated, supported and maintained by Teknotel according to Telehouse’s stringent global standards.
11 to 50 staff
Turkcell
Turkcell is a converged telecommunication and technology services provider, founded and headquartered in Türkiye. It serves its customers with voice, data, TV and value-added consumer and enterprise services on mobile and fixed networks.
5001 to 10000 staff
Avea
Avea Iletisim Hizmetleri A.S, currently operating under the Turk Telekom brand, is the sole GSM 1800 mobile operator of Turkey, was founded in 2004.
1 to 10 staff
Biotekno
Kurulduğu 2003 yılından bu yana BİOTEKNO, uzman yazılım kadrosu, satış, iş geliştirme, operasyon, saha ve müşteri hizmetleri ekipleriyle Katma Değerli İletişim ve Pazarlama Çözümleri sunmaktadır. Biotekno geliştirdiği katma değerli servis platformlarının yanında, kurumlara özel çözümler sunar. Teknoloji birikimi, kurumsal uygulama geliştirme ve operasyon tecrübeleri ile oluşturduğu servis platformlarında üzerinde kurumsal müşteriye hizmet vermekte ve 7/365 desteğini sağlamaktadır. Müşteri odaklı bir bakış açısı ve geliştirdiği yenilikçi ürünlerle, dünya standartlarında hizmet sunma becerisine sahiptir. Biotekno kurumların ihtiyaçlarını iyi analiz eder ve verimlilik artırıcı katma değerli iletişim ve pazarlama servisleri üretir. Biotekno geliştirdiği Katma Değerli İletişim Çözümleri kapsamında Toplu SMS, İnteraktif SMS, Toplu Mail, Toplu Ses-IVR, Bas Konuş ( Push To Talk ) platformlarını yönetmektedir. Dijital Katalog, Mobil Eğitim, Mobil Pazarlama, Promosyon Kart çözümleri ile Katma Değerli Pazarlama Çözümleri sunar. Biotekno, bugüne kadar geliştirmiş olduğu ürünler ve hizmetlerde göstermiş olduğu performansın sonucu olarak, Türkiye’de ve Dünya’da birçok ödül kazanarak başarısını tescillemiştir.
51 to 200 staff
Done
Done is the first Turkish company for providing Mobile Internet solutions. Done has provided total mobile solutions since in the following business functions: Application Service Provider, Content Management, Partnership Management, Customer Relations Management and Mobile Marketing. Done's portfolio of services range from community management to content provision via multi-platform media (Internet, Mobile Internet, SMS, WAP, IVR and Symbian). Each service includes moderation, content entry, CRM and revenue sharing components. Done has been developing generic applications which are positioned as managed services for mobile network operators.
11 to 50 staff
Innovile
Innovile is an innovator of optimized network management solutions and expert services. Innovile’s flexible, powerful, and cost-effective solutions for self-organizing networks, configuration, and performance management give operators the real-time network intelligence and operational dynamic they need. Clients successfully maximize network capacity and quality of their next-generation and legacy networks, boost efficiency, and realize significant cost savings. The company is headquartered in Izmir, Turkey, and has offices in Istanbul, Bogota and Barcelona.
11 to 50 staff
Pia People In Action
Welcome to PiA, where we put People in Action to accelerate our client’s technology innovation cycles and help them addressing hyper-competition. Founded in 2012, we offer a wide range of IT services across sectors from our offices in Seattle, Istanbul, Dubai, and Tirana. We are a team of professionals: putting Performance in Action, with a Purpose in Action to innovate, and provide high-quality services that meet our clients’ needs. As PiA, we deliver Precision in Action: our services include turn-key solutions, digital transformation, new generation software design, application modernization, application development and maintenance, solution engineering and technology consultancy. We cover the entire spectrum of requirements, from strategy to project management, development, and testing. Developed as a next-generation platform within PiA’s Platform in Action approach,"DNext" enables customers to perform unique digital customer engagement with catalog-based order management. DNext transforms monolithic systems to next-gen multi-industry platforms promoting higher value chain in digital business growth. DNext is a successful spin-off from PiA, now operating independently with its own team of Professionals in Action. It represents PiA's support for intrapreneurship. Our success depends on our clients' success. We focus on Performance in Action to deliver high-quality results and prioritize Process in Action to streamline and optimize every step of the way. Our growing team of 400+ members made Progress in Action by delivering 200+ international projects in 35 countries across telecommunications, banking, and insurance sectors. Vodafone, Ericsson, T-Mobile, Zain, Saudi Telecom, Millenicom, Microsoft, Accenture, Turk Telekom and Turkcell are part of our extensive clientele. If you are looking for a young and energetic team with a focus on Purpose, Programming, Process, Performance, and Progress in Action, that puts People in Action, then look no further than PiA.
201 to 500 staff
Procom
Procom Technology is founded in Istanbul, Turkey by professionals with their long-standing IT and telecommunication sector experience. Ever since its foundation, Procom Technology has been working to make its business partners more efficient, profitable and competitive thanks to its technical know-how, operational efficiency, dynamic structure and innovative perspective. Procom is a solution-oriented IT company aiming to offer the world's leading brands and product groups to its valued customers. With its wide range of products and solutions for voice and data communication, it provides value-added solutions for all kinds of information and communication needs to the network operators and service providers. In line with its strategy of investing in value-added projects, Procom is expanding its business volume by offering the new generation technologies to the local market with its wide reseller network and experience.
11 to 50 staff
Sys Telecommunications
SYS is a software company that develops unique solutions for Unified Communication Systems and Contact Centers since 1992. The products of SYS are based on contact centers, voice recording and quality management systems, interactive voice response systems, unified messaging systems and contact center dialer systems. SYS develops its products based on the market needs. Every product/complementary application/feature added is chosen due to customer’s orientation, needs and world wide trends. Viases is the registered brand of SYS which is the name of the product family. Under Viases product family, there are contact center, dialer, recording and ivr applications. SYS is also distributer of widely known companies like Verint, Genesys and Sytel. With the products of these companies, SYS has a significant know-how on contact center and unified communication solutions. The mission of SYS is to develop products/complementary applications due to market needs and give a first rate support for customer satisfaction. The vision of SYS is to continue its lead in Turkish market for becoming one of the leading companies with its belief on reducing the operational costs, improving the customer service, creating new profit sources and accession to open standard based solutions.
11 to 50 staff
Uskom Komunikasyon Sistemleri
Uskom has emerged from the merger of former Leopar and Usluel Communication System Groups with the aim of becoming a reference integrator / contracting company for engineering, manufacture, supply & commissioning of telecommunication and control systems for private utilities and telecom operators. Uskom is a turn-key communication & control systems integrator/contractor and manufacturer and has partnerships with communication system manufacturers and its geographic area of operations extend to cover Turkey, Poland, Abu Dhabi, Iraq, Azerbaijan, Saudi Arabia, Georgia, Turkmenistan, Uzbekistan, Kazakhstan, Kosovo & Bulgaria and Nigeria. Uskom mission within its area is system integration and high-tech contracting with full in house engineering capabilities and provide high quality after-sales support. All of Uskom Lead Engineers are certified by their partners in design, installation, commissioning & maintenance of telecom systems and integration with other manufacturer systems. Uskom has been certified as an integrator / manufacturer for SDH - Synchronized Digital Hierarchy, PDH - Plesiochronous Digital Hierarchy, PLC - Power Line Carrier, Microwave Links, Tetra Radio Systems, Protection and Control, Power Line Carrier Systems, Multiplexers, SCADA Systems, Security Systems and equipment. Uskom has also a sister company (Uskom International LLC) registered at the State of Delaware, USA which plays an important role in Uskom’s international projects and performs Uskom’s international purchasing activities. info@uskom.com.tr
11 to 50 staff
Natro Hosting
Natro, Turkey’s leading hosting company, was founded in Natro provides comprehensive product range such as Domain, web hosting, virtual & dedicated servers, trade mark services, SSL, and PCI DSS security solutions to more than customers. Natro manages over domains, hosts over websites, and dedicated servers. Throughout its 19 years of experience in the market, Natro has become a reference in technology and innovation with a focus on speed, simplicity and customer centricity. Natro is also leading market’s technological advancements, while providing customers with complete and integrated solutions.
51 to 200 staff
Spechy
EN ESNEK ÇOK KANALLI İLETİŞİM PLATFORMU Müşterilerinizin, hangi iletişim kanallarında müşteri deneyimine sahip olduğu ve bu kanalların nasıl optimize edebileceğiniz konusunda karar vermeniz gerekir. En önemlisi, bu kararları doğru bilgilere dayanarak yapmanız gerekir. Bu sebeple, platformumuzu şeffaflık, esneklik ve yeni teknolojilere dayandırdık, böylece her veri noktasına, her ölçüme ve aldığınız her karara güvenebilirsiniz. ÇOK KANALLI İLETİŞİM Müşterileriniz telefon, e-posta, canlı destek, video veya sosyal medya yoluyla sizinle iletişime geçiyorsa, bunları otomatik olarak Spechy’nin çok kanallı iletişim platformunu kullanarak cevaplayabilirsiniz. Temsilciler tek bir kullanıcı ara yüzünden, tüm iletişim kanallarına ve müşteri verilerine erişecek ve müşterilerin tercih ettikleri iletişim kanalı üzerinden hizmet verebileceksiniz. Detaylar için internet sitemizi ziyaret edebilirsiniz.
11 to 50 staff
Vodafone Red
Vodafone Red
10001+ staff
