Directory · GB
Telephone Call Centers in United Kingdom
A register of firms and the professionals working at them in the Telephone Call Centers sector based in United Kingdom. Browse the public index, then filter or export on Kipplo.
Companies
54 on file
Impact Call Centre
Employing over 250 staff, we are a well-established, highly regarded and successful outsourced multi-channel contact centre. Impact Call Centre provides call centre solutions for companies that require outstanding complex or simple customer service and expert inbound and outbound sales. But we do more than that; we also nurture your customers as if there were our own and we believe in world class services every step of the way. Talk to us or even better visit! You’ll be glad that you did. Impact Call Centre work with national companies and organisations operating in a wide variety of industries from health and lifestyle products, manufacturing companies offering product support, and telephone booking for services to name but a few. If your business requires high quality, professional call centre services from a company that would reflect your commitment to world class service then we would love to speak to you. Alternatively, why not make an appointment to visit our premises in Hampshire to see first-hand what an exceptional call centre operation looks like in action! Our contact centre services are highly professional, cost effective, flexible and scalable. Impact Call Centre are PCI DSS Level 1 Certified, one of a very few outsourced call centres on the Visa Europe Merchant Agent list, which shows our commitment to, and understanding of, the importance of credit card and data security at the very highest levels. We are passionate about delivering call centre services of the highest quality with a “can-do" approach 24 hours a day, every day! Why choose Impact? • Knowledge, investment, attitude and experience. • IT driven. • Adaptable partner who will add value to every project. • Scalable resources and dynamic service. “To achieve excellence we believe in world class service every step of the way.” Google MyBusiness page: https://g.page/impact-call-centre
201 to 500 staff
Orca Call Answering & Live Chat
Orca offers flexible and adaptable call answering and live chat services that help clients manage costs effectively. As a forward-thinking provider, we use cutting-edge technology to deliver exceptional customer service across multiple sectors, including estate agents, automotive, facilities management, hospitality, medical practices, legal, and housing associations. At Orca, we are committed to delivering excellence in every customer interaction. Our multi-channel services go beyond just telephone answering, seamlessly integrating into your business to provide comprehensive support. Our expertly trained team can handle fluctuations in demand, ensuring that every caller receives the right experience.
51 to 200 staff
Call Connect India Incorporated
At Call Connect India, we are a leading Call Center and Business Process Outsourcing (BPO) service provider, dedicated to helping businesses worldwide achieve their targets and drive success. Our mission is simple – to empower our clients by delivering unmatched customer experiences and enhancing operational efficiency through a reliable, innovative communication system. In today’s fast-paced world, the BPO industry is not just about outsourcing tasks—it’s about continuously evolving and growing businesses. We focus on driving results by helping our clients attract new customers, retain existing ones, and offer exceptional service every step of the way. Our tailored approach ensures that your business stays ahead of the curve in an ever-changing global marketplace. Our Services: Tailored to Elevate Your Business We offer a diverse array of BPO services designed to streamline your communication network and supercharge your sales efforts. Whether it's troubleshooting technical issues, managing data effectively, or acquiring valuable customers, our solutions are crafted to enhance every aspect of your business operations. Our services include-Efficient troubleshooting and issue resolution -Professional data management and analytics -Targeted customer acquisition strategies -Comprehensive support to help you retain loyal customers By combining cutting-edge technology, data-driven insights, and a team of dedicated professionals, we ensure that your business can scale and thrive in the competitive global market. Our Values: The Pillars of Our Success At Call Connect India, we don’t just talk about values—we live by them. These principles guide everything we do, shaping our approach to client relationships, service delivery, and performance. Our core values are the foundation of our continued success, ensuring that we always put the customer experience first and remain focused on achieving your business targets.
51 to 200 staff
Dawleys
Dawleys is a UK-based outsourcing partner trusted by businesses in the UK, USA and across Europe who care about how their brand is experienced once it leaves the building. For over 35 years, we’ve supported organisations with tailored customer service, data management and fulfilment and returns handling taking on the operational detail so our clients stay focused on growth, customers and strategy. We work with both UK companies and international brands distributing into the UK, providing reliable, support that protects brand reputation and delivers consistent customer experiences at scale. What sets us apart? • We listen to you • We design solutions around your needs • We build long-term partnerships, not short-term fixes Our people-first culture underpins everything we do, with a focus on accountability, continuous improvement and getting things right the first time. If you’re looking for an outsourcing partner who values trust, consistency and doing things properly let’s start a conversation. Get in touch today, we’d love to show you what’s possible.
51 to 200 staff
Pentaro
A modernised and streamlined outsourced telemarketing and business development agency focusing on analysis and high quality outreach for our partners.
11 to 50 staff
3c Online Ltd
At 3C Online, we transform customer experiences by combining human intelligence with AI-powered insights. With over 30 years of expertise, we deliver exceptional customer service solutions across the Nordics and the UK. Core Capabilities: Human Excellence: Professional agents delivering empathetic, loyalty-building interactions AI-Powered Analytics: Advanced analysis of all customer interactions for journey optimization Strategic Advisory: Data-driven insights to eliminate friction points Multilingual Support: Native speakers across borders Key Results: 30% reduction in service volumes Enhanced customer satisfaction metrics Optimized operational costs Solutions: Expert Customer Service: High-skilled agents handling complex queries with competence and empathy Customer Journey Optimization: AI-powered analysis for continuous service improvements Omnichannel Support: Seamless customer engagement across all platforms Business Intelligence: Strategic recommendations based on interaction patterns Ready to transform your customer experience? Contact us to learn how our combination of human intelligence and smart insights can drive your business forward.
11 to 50 staff
Bpo Search
Bpo Search provides advice to companies looking for the perfect outsourcing partner. Over BPOs have registered with Bpo Search from every corner of the globe, and we have spent thousands of hours learning their unique skills and capabilities. Our established network of vetted BPOs spans five continents and covers every skill set in 25 languages. If you are looking to replace or find a new BPO, we can simplify & accelerate the search process. Supporting Contact Center professionals specialising in Customer Service, Sales, Retention, Voice, Chat, Work force Management (WFM), Human Resources (HR), Recruitment, Impact Sourcing, CRM, Information Technology (IT), Dialer & Facilities Management.
1 to 10 staff
1call Direct
Established in 1988 in London as Hotlines Telemarketing Ltd, the Glasgow branch (which was established in June rebranded as 1Call Direct in October 2003. We are a “Top of the League” acquisition / sales outsourcer that exceeds customer targets, reduces risk and drives exceptional return on investment for clients in many sectors.
51 to 200 staff
Hello Consultants Ltd
Hello Consultants Ltd is a sales and marketing consultancy helping SMEs to reach that next level. The team at Hello Consultants are all hugely successful sales people who's number one aim is to generate sales to help businesses grow through telesales campaigns, face to face sales and hunting out tenders for our clients to win.
11 to 50 staff
Parallel Partnerships Ltd
B2B and B2C outsourced Telemarketing agency. Specialising in lead generation, appointment setting and full direct sales. Over 25 years of experience within the world of telemarketing.
51 to 200 staff
Trifle Solutions
Trifle Solutions offers intelligent telesales and telemarketing services for B2B customers who want to access more sales opportunities and grow their business. Based in Reading, Trifle Solutions has been working with businesses for more than 15 years offering high quality telemarketing, market research and telemarketing training for in-house teams. Trifle Solutions excels at telemarketing and we work closely with our clients to create a detailed specification, and we always strive to send you qualified leads that convert into new customers. Trifle Solutions has a different and refreshing business approach; quite simply if you are not satisfied with the service, quality or volume of leads or appointments then you do not pay. We hand pick professionals who are driven, self-motivated and most of all love the work they do. To enable our staff to reach your goals they must gain an in-depth knowledge of your business, its products and services, your competitors and the marketplace – all we ask for is your input.
1 to 10 staff
Hero Pa
Hero PA is a professional provider of bespoke telephone answering and live chat services based in Horsham, West Sussex. Founded with a primary goal of looking after businesses across the UK, we have evolved becoming a fast-growing answering service and constantly learning and contributing toward developing a brighter future for UK businesses small and large. With years of experience under our belt, we have built a reputation for exceptional service, catering to all business needs in a fast-paced manner. Since our inception, our core value of delivering professional and dedicated telephone answering services has remained integral to our business. We pride ourselves on improving the quality of calls of our clients and their customers leveraging our integrated services and qualified service experts to deliver future-friendly solutions at customer-friendly costs. We specialise in helping our customers answer their most valuable calls in a professional, flexible, and responsive manner. We are highly experienced at answering calls of all kinds and for all budgets. From customised, bespoke call handling instructions & calls for specific requirements such as medical, legal, and small businesses, we provide am expert answering service that is highly efficient and customer-friendly at a fraction of the cost of a full-time receptionist. Our highly-trained team of professional PA's understand your needs then works closely with you to manage your appointments, take overflow calls as well as relay messages in real-time. Whether you need a PA that speaks to your caller or contacts within your business in the voice that represents you, your business or practice, we deliver your service using a voice that makes all the difference in your commitment towards customers satisfaction.
11 to 50 staff
Kernow Vets Messaging
Is your practice in need of dependable support? Look no further. Kernow Vets Messaging is here to be your dedicated veterinary answering service, available round the clock, every day of the year. With a legacy dating back to 1993, we are a trusted family-run business serving over 400 veterinarians across the country. Our commitment lies in caring for your practice, your exceptional staff, and your cherished customers, treating them with the utmost compassion and professionalism. When it comes to communication, we leave no room for compromise. Our tight protocols ensure that every message reaches your veterinarians promptly, eliminating any wait time for concerned pet owners. Our experienced team handles all calls with the same attentiveness found within your own practice, providing peace of mind that your clients are in good hands. We understand the demands of your profession and the importance of work-life balance. By entrusting us with your phone lines, you can reclaim valuable time for patient care while offering your staff the support they deserve. Discover why veterinarians nationwide choose Kernow Vets Messaging as their reliable partner. Contact us today and experience the convenience and trust that comes with having a dedicated veterinary answering service at your side. We have tight protocols meaning your veterinarians receive every message and our dedicated team handles all of your calls as if they were in your practice, so no animal owners are left waiting. We’re here to answer your phone when you can’t and take the late-night calls that you don’t want to. Giving you more time at your practice to help your patients and supporting your staff when they need us. While providing a better work-life balance for your veterinarians. Kernow Vets Messaging is available 24 hours a day 365 days a year, so you don’t have to be. We are committed to providing our service on both a personal but professional level.
51 to 200 staff
Teamsource
Imagine a world where your care home consistently converts every valuable lead into a new resident. This means more full rooms, a stronger reputation, and a truly thriving care home – directly translating into more residents and increased revenue. Sound familiar? This can be your reality. The leads are out there, and they're waiting to be captured. At TeamSource, we have a proven process. We've helped care homes like yours move from missed opportunities to consistently securing new residents and boosting efficiency. Take Morar & Portland care homes, for example – just one of the many care homes whose occupancy we've helped to increase. How do we do it? We focus on the often-overlooked area of intelligent filtering and qualification of every incoming call. Our team of professional, friendly staff has handled thousands of calls for care homes. We don't just answer the phone; we have real people who can immediately identify high-value resident leads – be it an urgent hospital placement, a self-funded long-term viewing, or a respite stay with permanent potential. If this resonates, and you're ready to achieve more leads and more revenue for your care home, send us a message with the word PLACEMENTS for further details.
11 to 50 staff
The Prospect Tree - Telemarketing
The Prospect Tree provide telemarketing, lead nurturing, lead generation, pipeline management, account management and after-sales support. From Campaign concept, data, prospect nurturing and lead generation we deliver engaging, clever conversation and increased growth for our clients. With over 15 years working with clients our programs provide both immediate benefit and enable clients to reap perpetual benefit through the nurturing of opportunities that take a bit more time to bloom. Our scaled approach to the lead generation process can ensure not only quick wins but sustainable long term growth. We have worked with high profile clients across the business spectrum and helped them to unlock their hidden sales and marketing potential.
11 to 50 staff
Calleeast
CallEEAST: Driving Social Value Through Innovative Contact Centre Services As the commercial division of the East of England Ambulance Service NHS Trust, CallEEAST operates as an outsourced contact centre based in Norwich. We provide tailored contact centre services to both NHS Trusts and commercial organisations. What sets CallEEAST apart in the industry is our commitment to generating social value through our partnerships. Stakeholders can expect an innovative, customer-centric approach, while all profits are reinvested back into the Ambulance Service, supporting patient care and enhancing local communities. Our services include- Bespoke Inbound Call Handling and message dispatching - Virtual Receptionists - Appointment Booking and Eligibility Screening - Non-clinical Triaging - Signposting Services - Email Management - Social Media Management - Live Chat - Texting Full Contact Centre Services across all communication channels Currently, we proudly support over 80 organisations and handle more than calls annually, ensuring resilience and exceptional service quality. Our experienced team is ready to help your business thrive. To learn how we can support your organisation, visit our website or contact us directly at 0300 790 6274 #CallEEAST #OutsourcedContactCentre #CustomerExperience #SocialValue
51 to 200 staff
Globe Call Center
Companies all around rely on us for reliable call answering and job dispatching services. Let us handle your inbound calls while you focus on attracting new clients and growing your business. We will answer your phone in the same professional manner 24/7.
51 to 200 staff
Alaouico
At alaouico, we understand the challenges businesses face with customer interactions—whether it's managing high call volumes, ensuring timely responses, or maintaining customer satisfaction. Our solution? A streamlined approach to contact center services designed to enhance efficiency and reduce costs. We offer round-the-clock support to tackle various customer service issues, ensuring that every interaction is handled professionally and promptly. By partnering with alaouico, you’re not just outsourcing your customer service; you’re gaining a dedicated ally committed to improving your customer interactions and helping your business thrive. Let us take care of your customer interactions, so you can focus on what you do best.
1 to 10 staff
Findnewbusiness
FindNewBusiness is a specialist lead generation and appointments setting telemarketing agency, the first in the UK to be ISO 9001 accredited. We work alongside a diverse range of businesses to unlock their sales growth potential. The company only operates in the B2B environment and enjoys a client roster ranging from well—funded start-ups through to companies achieving turnover up to £60m pa. Uniquely the company has specific expertise in selling into 5 business sectors: Health & Safety, Data & Technology, Facilities management, Energy & Environment and Training However FindNewBusiness’s horizons are growing and the company is penetrating new business sectors as its skill-set and expertise has broadened in line with a changing market environment. Increasingly FindNewBusiness is working with a new raft of clients selling a huge range of software options. For example companies promoting software to help other businesses reduce carbon emissions or reduce energy costs. Also companies whose software promotes distance learning and e-training or quite sophisticated software to handle traffic management or logistics planning etc. Whatever the application or line of business, if your company is operating in a B2B environment and you need serious help with lead generation, data management and telemarketing to achieve highly-qualified appointments with key decision-makers, then call FindNewBusiness today on 0800 061 4576 or email us at help@findnewbusiness.co.uk
1 to 10 staff
Forge Solutions Ltd
At Forge Solutions, we redefine call centre services with state-of-the-art technology and tailored solutions. Our expert team ensures every call is handled professionally, helping businesses never miss an opportunity, enhance customer satisfaction, and drive growth. From small enterprises to large corporations, Forge Solutions is your partner in achieving seamless and efficient communication.
51 to 200 staff
Pitch To Market
At Pitch to Market, we specialise in telephone-first business development for B2B and B2C companies, getting you straight in front of the decision-makers who matter. We’re more than cold calling, we combine personalised conversations with smart strategy to amplify your paid ads, creating a powerful full-funnel growth engine. Our expertise extends to managing social media outreach, tapping in to potential clients and turning their interest into appointments and sales! By blending authentic human connection with targeted engagement, we help businesses across the UK and internationally unlock scalable, sustainable growth. If you believe, like we do, that real conversations still drive real growth, let’s talk.
11 to 50 staff
Singlepoint Calls Ltd
At SinglePoint Calls, we pride ourselves on being the 'Best Kept Secret' Our aim is to provide an exceptional level of service that is indistinguishable from having an in-house team. With our round-the-clock availability, we ensure that your customers receive uninterrupted telephone answering, 24/7.
11 to 50 staff
Telepa
High quality telephone answering, enquiry management and customer service. Frustrated that you are busy, out of the office, in meetings, not wanting to be disturbed? Concerned you may be missing an important call from a prospect or a customer? You need a full time PA without the expense. Who can you trust to look after your business interests? A mature and experienced PA makes that vital first impression. The team at TelePA can provide you with the PA you CAN afford and become a trusted ambassador for your business.
11 to 50 staff
Unique Telemarketing
Hi, I'm Debra, The Sales Lady I’m passionate about helping other businesses grow. I have over 25 years of experience in the field of business and management, I bring a wealth of knowledge and experience to help small businesses overcome a lack of clients and achieve business growth. What can I offer your business: LinkedIn development and management (variety of services from setting up the account to monthly account management). Content creation and posting on social media (Instagram and Facebook). Telemarketing packages to help you gain more clients. Small business help and support. How I achieve growth on your LinkedIn account - Search and request to connect with ideal clients Upload posts on your account. Comment on other posts to build connections and Engagement. Provide monthly simple Insights Telemarketing packages - Do you want to attract more clients using telemarketing? Do you want to try out telemarketing? Do you not have the time to chase last years clients? Do you not like talking on the phone? Are you running out of time to do the things you want to do? Are you wasting your time doing something you are not good at instead of spending the time doing something you are great at? I offer various packages from 3 hours to monthly packages. About Me I am a mum of three nearly grown-up children. They have all been/are competitive swimmers so you will often see that I out walking at 5 am while one of my daughters is swimming. I love all animals, I have 2 dogs and 2 guinea pigs. I love working with pet-related businesses. Reviews: Rachael @The Office Hub Debbie was fantastic throughout the whole process. It was really easy to book the packages online and she came back to me quickly with when the calls would be made for 2 of my clients. The day the calls were made, I received the spreadsheet back with all updates. Super speedy, highly organised and wouldn't hesitate to use her services again in
1 to 10 staff
