Abid Khan
Manager Workforce Management at Teleperformance
Based in Delhi, India
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Seniority
Manager
Department
Operations
Location
Delhi
Industry
Outsourcing and Offshoring Consulting
Company size
260K
Contact information
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a•••••••@teleperformance.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Abid Khan
With 17 years of experience in Workforce Management, I specialize in forecasting, capacity planning, and scheduling to drive operational efficiency and business growth. I have successfully managed end-to-end WFM processes, improved productivity through data-driven insights, and collaborated with stakeholders to optimize workforce performance. Passionate about leveraging analytics, technology, and people-focused strategies, I help organizations balance customer satisfaction, cost efficiency, and employee engagement.
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