Adrian Clayburn

Director & India Head Product Centric Services at Insight Solutions

Based in Gurgaon, India

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Seniority

Other

Department

Other

Location

Gurgaon

Industry

IT Services and IT Consulting

Company size

234

Contact information

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Email

1 credit

a•••••••@insight.com

Phone

5 credits

+91 ••• •••• ••••

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Background

About Adrian Clayburn

1. Client Management - Implementing and Supporting O365 offering. 2. People Management - Managing a team of engineers who specialize in Microsoft Exchange & Office 365 (Enterprise & SMB Customers). 3. Strategically implementing O365. 4. Ensuring that the team follows and adhere to the SLA’s set for various customers as we handle multiple customers with different SLA’s. 5. Adherence to the Quality Parameters set internally. 6. Assisting and monitoring On boarding and Migration activities done for new and existing customers. 7. Creating and modifying processes that have been set based on customer requirements. Customer Relations Talent Management Conflict Management Continuous Improvement Service Excellence Training and Facilitation Communication

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