Ajay Prakash

Background

About Ajay Prakash

PROFESSIONAL SYNOPSIS • Accomplishment driven Senior Technical Support Engineer with over 9 years solid experience and expertise in Operations management, Supervision, Training and Development, Workforce management, Quality management as well as enhance department efficiencies amidst fast-paced working environments. Seeking a Challenging position in IT technical support and IT operations as Senior Associates/Team leader/Associate manager, EDP in-charge, IT officer. • Currently associated with Cipla Ltd, on the payroll of Adecco India Ltd. Lucknow as IT Support. • Gained solid experience in release management, strategic planning, people management, change management, quality improvement, coordination and leadership. Gained exposure in financial reporting and budgeting. • Acknowledged for capacity to analyze issues, expedite innovative solutions, and build the type of consensus-driven environment that contributes to on time delivery. • Initiate cost containment processes, provide hands-on training and motivate personnel in building strong teams, and lead staff toward maximum potential. Respected team leader. • Able to independently set up technical team operations from scratch. • Fostered trust and coordinate with senior management executives, both internal and external. • Displayed excellent business acumen by independently monetizing business opportunities. • Well developed oral and written business communication skills. Good listener and motivator with exceptional interpersonal skills. Established competence in customer relations. Detailminded with good eye for balance and organization. Skilled and creative in resolving problems.