Alejo Liffschitz
Product Specialist - Cx Interaction at Porsche Digital Barcelona
Based in Barcelona, Spain
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Seniority
Other
Department
Other
Location
Barcelona
Industry
IT Services and IT Consulting
Company size
89
Contact information
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a•••••••@bcn.porsche.digital
Phone
5 credits+34 ••• •••• ••••
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Background
About Alejo Liffschitz
Dynamic and results-driven Customer Service Manager with over 3 years of experience delivering exceptional customer service in luxury, airline, and technology industries. Adept at managing large teams, with a proven ability to successfully run campaigns with over 40 agents and 2 team leads. Committed to ensuring high-quality customer experiences, and implementing effective customer service strategies to achieve business objectives. A track record of consistently exceeding customer satisfaction goals, reducing customer complaints and increasing customer loyalty. Skilled in developing and implementing innovative customer service programs, forecasting customer demand, and continuously improving processes to enhance the customer experience
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