Alex P.

Background

About Alex P.

I’m an IT Asset Management Specialist at Insight, where I provide technical support and guidance on IT asset management compliance issues. Some of my responsibilities include:· Managing automation tools (AMI Software & Service Now) for customer requests· Processing hardware and software purchase requests and maintaining department assets· Mitigating risks within hardware and software environments by following system standards· Coordinating the collection, storage, and disposal of surplus equipmentBefore joining Insight, I was a Senior Computer Technician at Computer Upgrade King for two years. There, I installed and upgraded hardware, imaged operating systems, resolved issues, ran stress tests, and trained and supervised a team of professionals.I have a passion for technology and a knack for problem-solving. I have a Associate’s degree in Computer Applications from John Tyler and several certifications in IT support.