Amber Schwegel

Background

About Amber Schwegel

Experienced and versatile professional with 15+ years of success across healthcare, customer service, sales, and security management. I specialize in medical billing, insurance claims, and patient account resolution, with a strong grasp of medical terminology, ICD-10, and denial management. Currently, I work as a Medical Billing Specialist and HME Specialist, where I help patients navigate billing challenges and coordinate medical supply authorizations with insurance providers. I bring strong attention to detail, accuracy in documentation, and a patient-centered approach to every task. My background also includes over five years in the financial services industry, where I provided high-level support to priority clients, and several leadership roles in retail and security. I’ve managed teams of up to 14 people, developed scheduling and payroll systems, and led day-to-day operations with efficiency and care. Key Strengths: • Medical Billing & Insurance Follow-Up • ICD-10 & Chart Review • Patient Communication & Problem Solving • Leadership & Team Supervision • Customer Service Excellence • Multi-industry Experience (Healthcare, Finance, Retail, Security) I’m passionate about improving workflows, reducing claim denials, and making complex processes easier for both patients and providers. Always eager to learn, grow, and take on new challenges in the healthcare administration field