Amita Rawat

Background

About Amita Rawat

Niche Expertise in leading complex Program and cross-functional Projects with rich experience in Service Migration(Offshoring), Setting up Operations & Optimization, Developing Shared Services Delivery model, Transformation of services and Leading Service Delivery- Dedicated and effective leader who excels using proven Lean Six Sigma, technology to successfully contain costs, streamline operations and increase productivity. Extensive knowledge of Process Optimisation and an unsurpassed work ethic. Expert on HRIS Oracle, SAP, PeopleSoft, Taleo, SuccessFactors, Visio, MS Project utilising PMBOK, Waterfall and Agile methodology - Setup end to end Operations and responsible for migration of work - Led Oracle to SAP migration, Peoplesoft to Oracle and Oracle upgrades - Operationally supported L&D application to SuccessFactors migration Diversified experience of- Independently managing end to end movement of operations from client site to offshore - Client relationship & Stakeholder Management - IT and Infrastructure e.g. LAT, UAT, Test Script, Test Reports - Governance, Reporting, Tollgate & Acceptance into service Reviews - Documentation e.g. MoMs, Reports, RFCs/ Change Requests, SOPs, As Is & To Be Process Flows, Lessons Learnt - Communication as per RACI matrix - Change Management including Contractual and Operational changes - Risk & Issues Management - Continuous Improvement - Recruitment and resource Management - Employee Engagement & Talent Management - People Development (Training, Mentoring & Coaching)- Quality Monitoring & Assurance - Business Continuity Management Led HR Operations for complete 'Hire to Retire' lifecycle of an employee e.g- Recruitment & Onboarding - Attendance Administration - Child care leaves - Learning & Development - Payroll Interface, Cost centre/Organisation level reports - Exit Management and interface with Pension - Allowances & Deductions - Performance Management - Advice & Guidance on HR Policies