Verified recordIT Services and IT Consulting

Amol Ragit

Customer Support Specialist - Priority Operations at Telus International

Based in Cork, Ireland

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Seniority

Staff

Department

Customer/Client Service

Location

Cork

Industry

IT Services and IT Consulting

Company size

34K

Contact information

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a•••••••@telusinternational.com

Phone

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+353 ••• •••• ••••

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Background

About Amol Ragit

Business Analyst into IT domain with 3 years of specialized experience within the Banking, Financial Services, and Insurance (BFSI) sector. Proven ability to collaborate with cross-functional teams to capture, analyze, and translate complex business needs into robust IT solutions. Skilled in, Requirements Analysis, Requirement Elicitation, Stakeholder Collaboration and management, SQL, Technical Support, Software Implementation, and Customer Relationship Management (CRM). Skills- Data Analysis, Communication, Problem Solving, Leadership, SDLC, Agile, Waterfall, Stakeholder Management, Wireframes, BRD, FRD. Tools Used- Power BI, Tableau, JIRA, Bizagi Process Modeler, Draw.io, BPMN, Balsamiq Wireframes, Star UML, Edraw, Trello, Soap UI, Postman, Microsoft (Word, Excel, PowerPoint). Thanks for visiting my profile. Feel free to contact me at Contact no-+353892373762 EmailId- amol.a.ragit@gmail.com

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