Amy Factor

Background

About Amy Factor

More than 30 years successful experience building and sustaining strong customer relationships, executing strategy utilizing creative problem-solving skills, and guiding and leading multidisciplinary and cross-functional teams. Possess solid business-minded acumen along with vast experience with technology to implement efficient work flows throughout organization. Project Management: • Builds and establishes goals that add value to organizations • Assesses risk and ensures decisions are made in line with business goals Solving business issues: • Create and streamline processes that support business goals and objectives • Train, develop and lead cross-functional teams Results Driven: • Proactively anticipate business needs and execute a plan of action • Active listener to solicit best results from internal and external stakeholders • Continuously measure and monitor results to ensure they align with strategic direction Measurement Analysis: • Analyzing business needs, execution and motivating key stakeholders to achieve their goals • Continuous quality improvement of processes, tools and deliverables • Identifying opportunities and expanding business to increase revenues Ability to train, motivate, and inspire individuals Develop metrics to improve service levels while also increasing quality. Responsible for contract negotiations and vendor relationships Ability to educate clients and participants of value of their programs. Group & Supplemental Benefit Programs/Deferred Compensation Extensive product knowledge of life, disability and long term care insurance Thorough understanding of all aspects of IRS regulatory issues for 501(c)(3) organizations including 409A, 457(f), Split Dollar and Section 125 legislation