Amy Ingels

Background

About Amy Ingels

At the intersection of technology and human experience, I find my passion and purpose. I believe in the transformative power of innovative solutions to not only meet but exceed user needs and expectations. My guiding philosophy is to navigate complexity with clarity, drive engagement through innovation, and build collaborative environments where teams thrive and ideas turn into reality.As a seasoned Senior Product Operations Manager, I bring extensive expertise in product development, user experience, data analysis, strategic planning, and program management. My proficiency in Agile methodology and consultative selling, coupled with my strengths in process refinement and project management, equip me to handle the diverse challenges of product operations. I’m dedicated to continuous improvement and adept at leading cross-functional teams to achieve seamless integration and operational success.My career is distinguished by several notable achievements. At WEX Inc, I substantially reduced client onboarding time and automated fee collection processes, resulting in significant operational efficiencies. I’ve also led the development and market launch of multi-benefit card products at Fifth Third Bank, consistently surpassing business goals and enhancing client satisfaction. Recognitions such as the Spot Award and President’s Club Winner underscore my commitment to excellence and outstanding performance. Additionally, I've empowered teams to achieve record-breaking Net Promoter Scores and driven substantial revenue increases in various roles.I am committed to leveraging my extensive experience to drive value for organizations by optimizing product operations, fostering innovation, and nurturing high-performing teams. My goal is to create strategic solutions that align with client needs and business objectives, ensuring sustained growth and success. Let’s connect to explore how we can collaborate and elevate your operations to new heights.