Andrew Koop

Background

About Andrew Koop

I am an operations leader with a proven track record of driving process improvements, leading high-impact teams, and delivering results that protect revenue and enhance customer experience. With experience in fraud prevention, customer operations, and cross-functional project leadership, I’ve helped build and improve processes that have saved millions in losses and improved outcomes for both internal teams and external partners. At Grubhub, I’ve led initiatives to strengthen fraud mitigation, streamline VIP merchant support, and improve team performance through data-driven coaching and stakeholder collaboration. I specialize in turning complex problems into scalable solutions that deliver measurable business impact. I’m passionate about leadership, process improvement, and operational excellence—and I’m always looking for new challenges where I can help teams succeed and customers win. Let’s connect!