Anna Lichtenstein
T2 Licensed Agent at Ttec
Based in San Angelo, United States
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Seniority
Staff
Department
Other
Location
San Angelo
Industry
Outsourcing and Offshoring Consulting
Company size
41K
Contact information
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a•••••••@ttec.com
Phone
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Background
About Anna Lichtenstein
I want to take my skills and experience with insurance, finance, customer service, and communications and use them at a higher level than just answering phones. I want to write the guides used by the people answering phones: The scripts to de-escalate a customer who’s received a denial letter, the help guides for the CRM software, the interface update recommendations for the programmers who maintain the software.
Decision-makers
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