Annie L.

Background

About Annie L.

Work History: King County Dispute Resolution Center Seattle, WA TECHNOLOGY AND SUPPORT ADMINISTRATOR Salesforce Administrator, Microsoft Administration, hardware and software support and training. Budgeting and contract negotiating. Vendor comparisons and recommendations/choices. Daily tech support. Using Salesforce, Form Assembly, SMS Converse, Conga Solutions/Composer/Sign, Docusign and Adobe Suite. Dominion Enterprises Tallahassee, Florida WEB HOSTING SUPPORT 2012 Administer website accounts, edit and correct websites using HTML, market company products and services. ActionCOACH Tallahassee, Florida ADMINISTRATIVE MARKETING ASSISTANT 2010 - 2011 Administered client documentation, marketed company services, maintained client and potential client contact by phone, email, and attendance at Chamber and other functions. WebThis, Inc. Port St. Lucie, Florida WEB DESIGNER, MARKETER, AND OFFICE ADMINISTRATOR March 2005 - December 2007 Administered website accounts, designed websites, marketed company services, designed training material and conducted training classes in computer applications. Moore Solutions, Inc. Port St. Lucie. Florida MSAS, MCSE, A+ Trainer January 2003 - February 2005 Conducted training classes for Microsoft Office applications (MCAS), networking certifications (MCSE), hardware certifications (A+), and web design (Studio MX). AtlanticNet, Inc. Gainesville, Florida HELP DESK MANAGER July - November 2002 Supervised, trained, and provided troubleshooting services to help desk call center personnel for Internet Service Provider (ISP). Conducted end-user seminars. Designed marketing/promotional materials. Prior Experience: 1975 - Held various technical and administrative positions in engineering and training departments of corporations in the service and aerospace industries, including the Department of Defense, America Online, Compuserve, American Express, McDonnell Douglas, Harris Corporation, Boeing and Lockheed. I was a training officer for the very first computer-aided dispatching system in country for Duval County (Jacksonville), Florida. I worked on the ARPANet in the middle 1970's, and have been using the Internet since the very beginning.