Anu Raghunathan
Release Planning Lead at Novartis
Based in Hyderabad, India
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Seniority
Manager
Department
Other
Location
Hyderabad
Industry
Pharmaceutical Manufacturing
Company size
83K
Contact information
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a•••••••@novartis.com
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Background
About Anu Raghunathan
Proactive individual with immense zeal to ensure service delivery excellence and integrated end to end governance. 19 years of IT experience including 8 years of hands-on experience in contract management and maintaining vendor relationships Key Skills • Metrics Definition, Metrics analysis, benchmarking in conjunction with the business objectives• Data Analysis & Insight interpretation, Root Cause Analysis & Problem Prevention • Process Definition and Process Improvement activities• Possess/implementation Knowledge on ITIL framework and Six sigma methodology of process improvement• Extensive exposure to Services based Delivery model on Application Development, Application Maintenance, Testing, Agile methodology, DW, CRM and SAP• Vendor Risk & Performance Management• Vendor performance Quality assessment• Vendor Capacity Management – Infrastructure & Resource Fulfillment• Qualitative & Quantitative Supplier Evaluation• Rate card analysis & negotiations• Spearhead Governance Review Meetings• Contract Reviews • Stakeholder and Relationship Management• Excellent Communication & Interpersonal Skills
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