Arvind Mishra

Background

About Arvind Mishra

I am working with Concentrix Daksh Pvt Ltd for more than 5years. I am on the post of Team Lead. I have to take care of a Team of 28 employees and also working with a team of reporting who determines the position of our site in comparison to other sites for the client. LOO LOO I have knowledge of LL advance excel, VBA, Power point, ms-word, MIS, power BI and OOPS. I have experience of Team Handling for more than 2years. I audit the cases handled by my Team on regular basis so that I may find the more opportunity in handling those cases. If there is opportunity, then I arrange a session with my Team and coach them accordingly. If coaching is already provided regarding any update although any Team member does any mistake, then I provide feedback to him as per guidelines. Refresher is being provided from quality and training team as well if required. On weekly basis, I take session of compliance with the help of compliance team so that our team may not involve in any non-compliance activity. In this way, I handle my Team so that it can perform well. I explore myself with new skills on regular basis so that I may get updated with skills on-going in our market.