Ashley Voeks

Background

About Ashley Voeks

I began my career as a professor at top-tier research universities producing single-author publications in my area of research expertise. This intellectual work required me to think critically, manage my time well, and take full ownership of problems. In addition, I developed and taught language and literature courses to help students build cultural and communicative competencies. I pivoted from academia to B2C and B2B sales and customer success to forge a career path that more closely aligned with my work style and values. I’m endlessly curious and a textbook extrovert who thrives in fast-paced, collaborative environments that stoke my creativity and entrepreneurial spirit. I’m also the type of person and professional who is compelled to guide and serve others. As a customer success manager, I take a consultative approach to account and relationship management. This means that I prioritize a thorough understanding of my clients’ needs and transparent communication when advising on the best possible solutions. I believe in the value that my organization’s products and services deliver, and I take great care in leveraging my knowledge of them to ensure client satisfaction. As an individual contributor in sales, I rely on my business acumen to move my organization toward our revenue goals. I demonstrate business acumen through the strategic prioritization of projects across my client portfolio, the translation of data into actionable insights, and a track record of driving organizational efficiencies, securing renewals, and increasing revenue through upselling and cross-selling.Thanks for stopping by my profile. I'm open to expanding my network and would be glad to connect with other professionals and leaders in sales and customer success.