Aymen Ammar
Operations Head (Offshore Bpo Operations French & European Markets) at Active Contact
Based in Tunis, Tunisia
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Seniority
Other
Department
Other
Location
Tunis
Industry
Outsourcing/Offshoring
Company size
211
Contact information
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a•••••••@activecontact.fr
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Background
About Aymen Ammar
Senior operations and commercial leader with 19+ years of experience across BPO, Contact Centers, Telecom, Energy, E-commerce, IT & Digital services, managing large-scale, multicultural operations for European and international clients.Proven track record in service delivery excellence, outbound sales operations, revenue growth, KPI turnaround, SLA governance, compliance, and customer experience transformation within high-volume and regulated environments.Strong expertise in scaling operations, performance recovery, workforce optimization, training & leadership development, and stakeholder management across EMEA and international markets.Known for building structured, resilient teams, driving sustainable performance, and supporting organizations through growth, transformation, and operational excellence.
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