Azzam Nikro
Google Cloud Services Support Centre Manager at Tp
Based in Riyadh, Saudi Arabia
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Seniority
Manager
Department
Other
Location
Riyadh
Industry
Outsourcing and Offshoring Consulting
Company size
231K
Contact information
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a•••••••@tp.com
Phone
5 credits+966 ••• •••• ••••
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Background
About Azzam Nikro
Over 25 years of Experience in a Telecom Environment.Skills Summary Advisor/Consultant within the Telco industry focusing on Technology & Operations with a success record developing and executing wining strategies that maximizes Company value. Having profound project management and operational skills throughout my career, I am able to customize, provide, and manage unique solution for complex and specific environments simply by revamping and disrupting status quo, and putting both internal and external customers at the center of focus. Key Competencies: Leadership, Innovation, Project Management, Digital Transformation, Automation, Data Communication, Mobile Networks, IBS, Procurement Concepts, CEM (Customer Experience Management), Managed Services, Contract Negotiation & Management, RFPs, Vendor Negotiation, Governance, Organizational Restructuring. Technical· Proven technical expertise and strong ICT/Networking skills acquired through years of experience working in Telco Network Operations as well as in Network Technology Development.· Extensive experience handling Mega-deal Managed Services contracts including RFI & RFP Tendering, Negotiation, Closing, Implementation, and Governance.· Expertise in running Operations environment for Mobile, IP, and fixed Networks.· Extensive experience in Managing and Delivering Automation, Transformation and Digitization Plans.· Excellent knowledge of ICT management, implementation, and development. Managerial· Manage and Administer Managed Service Contracts & Projects for Mobile and IBS in Network Operations· Solid track record in managing large-scale projects such as establishing Data Network Operations Centre, Mobile comprehensive Managed Services organization, and designing AT & T Global Services.· Proven Consultant/Manager skills in managing highly motivated team-based projects along with extensive experience in engineering, project management, technical standards, presentation skills, Supply management, Procurement, and Contract negotiations.· Proven managerial skills in staff Appraisals, Time management, Process development, Job Competency & Specialist Development programs· Demonstrated skills in Budgeting, OPEX/CAPEX Planning/Forecasting, Annual Operating Plans,· Strong customer relations skills obtained via consulting with large financial institutions, Corporate and government organizations, and International manufacturers i.e. Ericsson, Huawei, Nokia, Cisco, and Juniper.
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