Verified recordBanking

Bart Ronsmans

Customer Journey Expert at Ing

Based in Zottegem, Belgium

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Seniority

Manager

Department

Customer/Client Service

Location

Zottegem

Industry

Banking

Company size

70K

Contact information

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Email

1 credit

b•••••••@••••••.com

Phone

5 credits

+32 ••• •••• ••••

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Background

About Bart Ronsmans

My main professional goal:"to make sure that the customer is involved and connected with the services delivered to them. To work with an Agile mindset of collaboration and trust. In my personal world I believe that innovation & Tech mixed with nature will build a better place for all of us, combining new technology in the agriculture, medical and natural world. Specialties: Agile Devops, Service Now, Jira Continous delivery through Cdaas Project Management Prince 2 method Process mgt, Lean6S Management of groups of programmer(s), Routing and networking Security European and True International Payments systems (EBA, Step 2, SEPA, EURO1, Target 2) Billing and Pricing system CRM Salesforce Document and content mgt solutions, E-invoicing Peppol/UBL Agroforestry and nature preserve

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