Ben McPhee

Background

About Ben McPhee

In my experience people and culture are the key enablers of strategy and business performance. My focus is on developing, executing, and evaluating business strategies and capability programs that deliver sustainable results. I partner with clients to build strategies that are embedded within their business, by focusing on key behaviours that add value - collaboration, alignment, balance, challenge, passion, commitment and ownership. I am a proven commercial leader with extensive experience as a capability specialist and facilitator. I believe the key to building a sustainable, achievable and engaging business strategy is it’s ability to be executable, measurable and reviewed regularly. These experiences and skills have resulted in teams that I have led and clients I have partnered, delivering exponential results. With over 20 years of FMCG experience, I have developed an actions-oriented style, focused on building trusting long term relationships with customers and clients. This style allows me to deliver value and make a genuine difference for the people and organisations I work with. I feel proud of my leadership and coaching, with many of my previous team members advancing their careers with my support, mentorship and guidance. My specialist skills & experience include: Developing, executing, and evaluating strategy Developing people and culture Leadership and culture coach Positive change leader and coach Customer engagement and value creation Learning and development specialist Customer account management Customer experience management (Voice of Customer)