Ben Moore

Background

About Ben Moore

I have a curious and creative mind. Early in my career as a journalist, I wrote entertaining stories about prize-winning cows and watching your friend play basketball on national TV. Later in my career, I applied these same skills to technical content by learning about a specific piece of technology, then finding the right combination of delivery methods and language to effectively describe the technology to an end user. In my career, I have focused on delivering solutions that fit users’ needs and produce positive results. I build strong relationships with cross-functional teams where we all work together toward the common goal of creating a delightful user experience. Any of my references will tell you that I have an owner mindset. If there is an open question, I own that until I find the answer or find someone else to pursue the answer. I don’t let open questions sit. If someone asks “What if?” and there isn’t an answer, I take ownership of that question or ask a trusted colleague to find an answer. If there is an incomplete action item, I collaborate with teams to get it done, or do it myself. Then I get consensus from the team that the solution provided meets their requirements. I always close the loop. Some of my more recent accomplishments include- Increased team awareness of mentorship opportunities by 35% in one quarter, according to survey responses- 100% success rate in delivering quality documentation on time for more than 10 software releases- Supervised and assisted the documentation team to meet 100% of quality checks and deadlines for in 10 software releases. Over the course of my career at Intel I have had extensive experience collaborating with people all over the world. I adjust my schedule to ensure there is overlap in our time zones to work together. In addition to adjusting my work schedule, I strive to gain an understanding of their culture so I can communicate with them in a respectful manner that enables all of us to do our best work.