Bri Norris

Background

About Bri Norris

As a dynamic Product Marketing and Customer Success Manager I have a proven track record of enhancing product visibility, launching marketing strategies, and fostering long-lasting customer relationships. I thrive on translating customer insights into impactful marketing strategies that drive acquisition, retention, and overall product success. With hands-on experience promoting product lines at live events and digitally, I’ve developed a deep understanding of how to effectively position products in the market and communicate their value to end users. Throughout my career, I’ve successfully led product demonstrations that resulted in sales increases, onboarded users for mobile platforms, and collaborated closely with cross-functional teams to solve customer challenges. Key Achievements-Boosted product sales by 20% through strategic product demos and customer engagements -Enhanced customer retention to 93% by implementing data-driven on-boarding and support strategies -Led go-to-market strategies for tech products and solutions, driving significant user adoption and revenue growth -Consistently ranked among the top performers in sales, up-selling, and customer satisfaction with a high conversion rates for all students.