Verified recordIT Services and IT Consulting

Benjamin Buensuceso

Deployment Support Project Program Director, Advanced Technology Initiatives at Ntt Data North America

Based in San Francisco, United States

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Seniority

Director

Department

Information Technology

Location

San Francisco

Industry

IT Services and IT Consulting

Company size

25K

Contact information

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b•••••••@••••••.com

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Background

About Benjamin Buensuceso

Results oriented IT Service Management professional with proven ability to lead, motivate and contribute to high performing, cross functional global teams. ITIL/ITSM certified, delivering leading edge end user services and technical, business and support acumen focused on high availability, automated tools, innovative self service and knowledge base solutions for effective and efficient IT service delivery, deployment and management. Specialties: Certified ITIL/ITSM Foundation; incident, problem, change and configuration management, service desk, vendor relations/negotiation, team building, disaster recovery and support reduction initiatives, key performance indicators, service level agreement and customer satisfaction dashboards

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