Benjamin Romero

Background

About Benjamin Romero

Hello, I’m Benjamin Romero! My demonstrated success in hotel operations and management is directly related to my ability to maintain business relationships and foster on customer loyalty. I’m an expert at managing client satisfaction and at training teams to achieve demanding service goals, which results in reoccurring business and increased profit. I’ve made a positive impact at multiple large hotels including Wyndham, Ramada, Westin, Ritz Carlton, Gran Melia and the W hotel. In addition of hotels I have impacted companies like American Cruise Lines and The Clubs at Houston Oaks. While others take pride in meeting all standards set before them, my passion is for delivering service that goes beyond organizational expectations, creating a win-win scenario for everyone involved and contributing to the bigger picture of success and results!