Bill Thomas

Background

About Bill Thomas

WE HELP COMPANIES ACCELERATE GROWTH AND IMPROVE RESULTS. At the enterprise, business unit, department, team and individual levels. Over 35 years of helping organizations, leaders and employees take their performance to the next level. We evaluate, strengthen and leverage a company’s capabilities in three key areas:(1) Ensuring their strategy or business plan creates unique and compelling value for the right customers.(2) Building the organization, leadership, talent and culture needed to effectively execute that strategy or business plan.(3) Aligning and engaging their customers and employees in a way that generates growth and mutual value. OUR CLIENTS INCLUDE: start-ups, growth companies and Fortune 500's in industries such as energy and environmental, engineering and construction, financial and professional services, health care, higher education, manufacturing, non-profits, pharmaceuticals, retail and technology, among others. For more information about our clients and how we’ve helped them take their performance to the next level, see And please see what they’re saying about our work at WE PROVIDE THEM WITH: organization and leadership effectiveness reviews; performance management practices and tools; pay-for-performance strategies and tools; management training, coaching and development; CX and VoC strategy and implementation; customer and employee engagement, loyalty and branding practices and metrics; talent reviews and succession planning; strategic recruiting and selection practices; business strategy implementation and performance support; M&A and business transition management and support; and complex culture and change management efforts. Creator of the Customer Focus Maturity Model ® and the Value Chain Labs ® workout process; and member of SHRM's Special Expertise Panel on HR Disciplines.