Blaise Dollbaum

Background

About Blaise Dollbaum

I'm a member of the technical support team for Verizon Wireless, I provide efficient and effective support and diagnostic troubleshooting for a wide variety of smartphones, tablets, connected devices, and cellular networking technologies. Prior to my employment with Verizon, I established and honed my customer experience and team-building skills by working at Starbucks as a Shift Supervisor. I can summarize myself in three words- Analytical: I gather all relevant and available information using deductive reasoning to address not only the problem at hand but also preventative maintenance and customer education- Patient: I remain calm under pressure from all sources and can meet deadlines in a timely fashion- Diligent: I commit to furthering my education and knowledge of administrative and networking skills so that I may continue to provide optimal solutions.Contact Info: blaisecdollbaum@hotmail.com