Bob Baertlein

Background

About Bob Baertlein

Accomplished operations and performance-management professional with more than 15 years of solid operations, strategic-planning, business-expansion, and organizational-design experience. •Motivated achiever and proven bottom-line contributor with solid record of revenue recovery and expense reduction through process redesign, organizational reengineering, and human-resources management. •Visionary leader and highly capable change-agent who consistently refines and revitalizes strategies and procedures, introduces innovation, designs change and facilitates solutions-driven teams. •Enthusiastic problem-solver with keen ability to rapidly assess diverse situational challenges, develop action plans, and lead team to meet or exceed targeted goals. •Effective communicator and relationship-builder with superior detail orientation who gathers and imparts information effectively across all management, department, and discipline levels and engenders collaborative spirit, consistently resulting in extraordinary outcomes. Specialties: •Business Process and Strategy Development •Financial Analysis/Planning •Business Expansion/Start-up •Order to Cash Process Outsourcing •Organizational Design & Re-engineering •Change Management •Credit & Collections •Accounts Receivable Management •Call Center Management •Customer Service •Third-Party Recovery Management •Human Resources